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The top documents of itsm-academy

What is Agile Service Management? Why Is it Important? ITSM Academy Webinar
What is Agile Service Management? Why Is it Important? ITSM Academy Webinar
206 views
ITIL Continual Service Improvement - ITSM Academy Webinar
ITIL Continual Service Improvement - ITSM Academy Webinar
10 views
Putting the PRO in PROcess Design - ITSM Academy Webinar
Putting the PRO in PROcess Design - ITSM Academy Webinar
2.523 views
ITIL V3 and Service Operation - ITSM Academy Webinar
ITIL V3 and Service Operation - ITSM Academy Webinar
5.224 views
Using Models for Incident, Change, Problem and Request Fulfillment Management - ITSM Academy Webinar
Using Models for Incident, Change, Problem and Request Fulfillment Management - ITSM Academy Webinar
11.290 views
Baycare Health System's ITIL Implementation
Baycare Health System's ITIL Implementation
3.156 views
DevOps Gold; What the Olympics Teaches Us About Agile Development and Release - ITSM Academy Webinar
DevOps Gold; What the Olympics Teaches Us About Agile Development and Release - ITSM Academy Webinar
124 views
Metrics and the Service Lifecycle - ITSM Academy Webinar
Metrics and the Service Lifecycle - ITSM Academy Webinar
3.136 views
ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar
5.406 views
Apples Oranges and ITIL - ITSM Academy Webinar
Apples Oranges and ITIL - ITSM Academy Webinar
2.915 views
ITIL Roles & Responsibilities
ITIL Roles & Responsibilities
8.645 views
Building ITIL Training & Communication Plans
Building ITIL Training & Communication Plans
3.205 views
Managing across the ITIL Lifecycle - ITSM Academy Webinar
Managing across the ITIL Lifecycle - ITSM Academy Webinar
3.701 views
SKMS - Knowledge Management - ITSM Academy Webinar
SKMS - Knowledge Management - ITSM Academy Webinar
14.420 views
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
2.894 views
CPDE - Certified Process Design Engineer Highlights
CPDE - Certified Process Design Engineer Highlights
4.575 views
V3 Service Operation - ITSM Academy Webinar
V3 Service Operation - ITSM Academy Webinar
1.154 views
About ITSM Academy
About ITSM Academy
1.021 views
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, ITSM Academy
Leveraging Agile and Lean to Transform Your Organization with Donna Knapp, ITSM Academy
121 views
ITIL® V3 and ISO 20K: Better Together - ITSM Academy Webinar
ITIL® V3 and ISO 20K: Better Together - ITSM Academy Webinar
3.729 views