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The top documents of james-ogara
10 WAYS CORPORATE MESSAGING IMPACTS YOUR BOTTOM LINE AND CUSTOMER EXPERIENCE
96 views
The Upside Down CMO: How Our Marketing Priorities Got Out of Whack
115 views
It's not about online or offline. It's about the end-to-end customer experience.
30 views
6 DIMENSIONS OF MESSAGING EFFECTIVENESS
512 views
Extracting Business Value From All Three Phases of the Customer Experience
41 views
Culture: The Byproduct of Your Story and Strategy
35 views
The state of your culture is in fact, the state of your customer experience.
68 views
The CMO and Marketing's Role in the Customer Experience
120 views
10 Commitments Every CEO Must Make to Realize Customer Experience Success.
153 views
Establishing Executive Alignment and Priorities Around Your Company’s Customer Experience.
72 views
Culture is the byproduct of your story and strategy in action.
37 views
Extracting business value from all three phases of the customer experience
27 views
Capturing Customer Data and Insights that Elevate the Customer Experience
113 views