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The top documents of malcolm-ryder
Products versus Services: or Not
1.078 views
Change at the Speed of Now: The Innovation Curve
355 views
Strategies for Managing the Knowledge in Social Networks v2
261 views
11 Aggressive Ideas About Configuration Management
343 views
Modeling Change Management Against The Odds
421 views
How Your ITIL Action Affects Your Business Process
398 views
The Next Normal - Five Stages of Emergence
178 views
Making Markets through Disruptive Management
102 views
Performance Manglement! How to Ruin an Employee
76 views
Advantage By Design
133 views
Creativity UnWrapped
109 views
Big Learning
102 views
The Semantics of "CIs"
108 views
The Intellectual History of IT Business Value
106 views
DeMystifying "User Experience"
95 views
Management as a Service - MaaS for IT
115 views
A Behavior Model of Business
106 views
Designing Service
109 views
Holding the Stakes of Change
105 views
Demand-Based ITSM as Business Resource Management
106 views
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