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The top documents of rob-england
Tipu: agile service improvement
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Why COBIT® wins
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Engaging suppliers and customers
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Real IT: the reality of IT for most organisations
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Dead cat syndrome: ITSM operational readiness
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itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"
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Managing improvement v4
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Meet in the middle Slow IT and Fast IT
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Standard plus Case
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Cowboys Acrobats Rainmakers and Chatterers
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What about run? Considerations for Agile/DevOps: its not over once its live
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Big Uncle: privacy and surveillance
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Multi Speed IT
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How DevOps messes with your head
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The IT Renaissance
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The three Rs: Roles Responsibilities Relationships
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The three Rs: Roles Responsibilities Relationships
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