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The top documents of telus-international

Measuring Social Care in the Contact Center - webinar overview
Measuring Social Care in the Contact Center - webinar overview
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Benchmarking Social Media Customer Service
Benchmarking Social Media Customer Service
2.279 views
How to Serve the Millennial Customer: from CRM to IT innovation
How to Serve the Millennial Customer: from CRM to IT innovation
1.047 views
Reducing Customer Effort in Chat
Reducing Customer Effort in Chat
1.734 views
Driving Customer Satisfaction via Corporate Culture (Call Center World, Berlin)
Driving Customer Satisfaction via Corporate Culture (Call Center World, Berlin)
1.185 views
5 Proven Strategies to Drive ROI for Chat
5 Proven Strategies to Drive ROI for Chat
2.926 views
TXU Energy and TELUS International - Building Strategic Partnerships
TXU Energy and TELUS International - Building Strategic Partnerships
580 views
Disaster readiness & the contact center
Disaster readiness & the contact center
1.455 views
Shaping the Next Generation of Customer Experience - Insights and Trends
Shaping the Next Generation of Customer Experience - Insights and Trends
1.620 views
Social Media Customer Service Benchmark White Paper Telus Intl
Social Media Customer Service Benchmark White Paper Telus Intl
554 views
Chat Best Practices Webinar Panel Aug2011 Slides
Chat Best Practices Webinar Panel Aug2011 Slides
687 views
The Importance of Employee Engagement
The Importance of Employee Engagement
474 views
TI Customers First magazine - Year 01, Issue 01
TI Customers First magazine - Year 01, Issue 01
221 views
The Role of Culture in Delivering World-Class Customer Service
The Role of Culture in Delivering World-Class Customer Service
1.424 views