Post on 06-Jan-2018
description
transcript
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Association of Washington Public Hospital Districts:
Member surveyMay 2010
Objectives of the survey Understand what services are most
important to members Gather objective data on what services to
reduce or eliminate Use data to make critical organizational
decisions
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The survey Developed by JayRay and AWPHD Emailed to 56 member hospital CEOs 33 completed
Some questions left unanswered, accounting for numerical differences in data
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% represents
how to allocate $85 budget
4
For items marked $0
Would you pay additional fee?
5
15
16
yes
no
6
Other options
Rank other considerations
0
5
10
15
20
25
30
Strongly disagree
Disagree Neutral Agree Strongly Agree
Reduce the board-mandated $1 million reserve fund to nine months of operating expense.
Reduce the overall number of services and focus on services most valued by the most members.
Increase dues to maintain current services.
Offer some services traditionally funded through member dues as fee-based add-ons (legal services, web casts.)
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Membership information
Why do you belong to AWPHD
Advocacy (10 mentions) “We belong because of the tremendous job of informing
the state on healthcare issues done by AWPHD …” Legal (3 mentions) Advice/Networking/Information (15 mentions)
“The services provided are helpful; working with our peers is essential.”
“As a hospital district, we operate under peculiar roles. AWPHD keeps us up-to-date.”
Membership information
Most important benefit? Advocacy (10 mentions) Focused on district hospital issues Information/informed (10 mentions) Networking/interaction with colleagues (6
mentions)
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Membership information
Any reason you wouldn’t renew? No! “No reason other than a fiscal crisis.” “No, valued.” “If AWPHD chose only to raise dues and not
take action on what this survey has attempted to extract from the leadership of individual districts.”
“If I had to chose between WSHA and AWPHD, I’d drop WSHA first.”
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Membership information
Service/benefit you’d eliminate? No: 9 mentions Reduce or eliminate legal: 4 mentions Executive compensation survey: 2 mentions Retreat/make retreat fee for service: 2
mentions Other
“Not sure at this time …” “Would have to review how often each is used before I
could decide.”
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Membership information
Service/benefit you’d add? No: 7 Education
“… seminars that tell us/show us how to run more efficient, effective districts …”
“… more board member education; open public meetings act, public records act education.”
“Avoid redundancies, overlap of other hospital organizations … keep it member driven.”
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Membership information
Operating expense as measurement for core dues
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Report more than operating expenses to DOH?
13
13
14
Yes
No
Days cash on hand?
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0%
10%
20%
30%
40%
50%
60%
70%
Less than 1 month
1-6 months 7-12 months More than 12 months
Less than 1 month
1-6 months
7-12 months
More than 12 months
Membership information
Other questions/suggestions? “Keep up the good work.” “Association does a
wonderful job with very limited budget.” “I support reducing AWPHD’s reserves.” “Define which operating expenses are used in
the calculation.” “I think using hospital operating expenses for
calculation core dues over charges large hospitals.”
“Ask WSHA to allocate a portion of our WSHA (from AWPHD hospitals) to support AWPHD.”
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Membership information
Demographics
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0%
10%
20%
30%
40%
50%
60%
70%
80%
25 or fewer beds
26-99 beds More than 100 beds
25 or fewer beds
26-99 beds
More than 100 beds
Insights & recommendations Organization has high membership
satisfaction and loyalty Members value most, if not all, services Support for raising dues split Reducing overall number of services is top
recommendation, followed by reducing $1 million reserve fund Website/listserv, Administrator retreat and executive
compensation survey are most likely targets for reduction
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Other questions?
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Questions & Discussion