Post on 15-Dec-2015
transcript
Name types of hospitality establishment Refer to star ratings Explain Rosettes How many rosettes to a Michelin star Job that refer to hospitality establishment Name a chef with Michelin stars
Well done to James Finch and John Spence-knight !!!!! For handing in a piece of work
Homework
The learner by the end of the lesson will be able to:
Summarise the terms Hospitality and Catering
List job roles in the hospitality Industry
Define the term commercial and service sector
Research your ideal future job accordingly to your personality test
Aims & Objectives
The Significance of Hospitality Industry to the UK
Almost everywhere you go in the UK a business can be found that is connected with the hospitality industry.
Over 10% of the country’s consumer spending is in the hospitality industry. That’s in excess of 50 billion pounds!
1.64 million people employed in industry in UK. (6% of workforce)
Probably the world’s largest employer in the world, employing one in ten people worldwide
Food Quantities Needed in the London Olympic Village 2012:
25,000 loaves of bread 232 tonnes of potatoes More than 82 tonnes of seafood 31 tonnes of poultry items More than 100 tonnes of meat 75,000 litres of milk 19 tonnes of eggs 21 tonnes of cheese More than 330 tonnes of fruit and vegetables .
Food at London 2012 - the Challenge
31 competition venues 955 competition sessions 160,000 workforce 23,900 athletes and team officials 20,600 broadcasters and press 4,800 Olympic and Paralympics Family 9 million ticket sales 14 million meals
Hospitality and Catering (defined)
Hospitality – ◦ The friendly receptions and treatment of
guest/strangers.
◦ The quality or disposition of receiving and treating guest and strangers in a warm , friendly and generous way.
◦ Covers a range of services can include accommodation
Catering – Providing with food and drink
Structure of the industry Split into two main categories:
Commercial Sector - money (profit) making main purpose for the business
Public Service Sector (non commercial non profit ) specially for
providing hospitality and catering.
Three main operations:
1. Catering – Food and Drink 2. Accommodation – beds 3. Leisure – activities
Group Task: Examples: Place a C for commercial and S for service sector
Prisons Stone Pillow Private Schools Camp sites University TheatresHoliday camps Health Farms Hotels Marwell ZooPrivate Clubs Sporting areasArt galleries St. Richards
Hospitals St. Wilfreds Hospice Cruise Liners Chichester College Aramark
Some criteria's can sit under several categories Can you name any more
Accommodation:
Prisons Stone Pillow
Private Schools Camp sites
University
Holiday camps Health Farms
Hotels Marwell Zoo
St. Richards Hospitals
St. Wilfreds Hospice Cruise Liners
Catering:
Theatres
Private Clubs
Art galleries
Sporting arenas
Chichester College Aramark
Others – restaurant – pubs – service stations - industrial canteens
From the list of establishment highlight which provide accommodation and which provide catering .
Personality Profile list your job preference
Membership Clubs
Coffee shops
Visitor Attractions
Travel
Hotels
Tourism
Holiday Centres
Youth Hostels
Fast Food
Gaming
Events
Food Service Management
Pubs, Bars & Nightclubs
Restaurants
Match the icon with the description - 14 Industries To Work In... wwuksp career map
Membership Clubs
Coffee Shops
Visitor Attractions
Travel
Hotels
Tourism
Holiday Centres
Youth Hostels
Fast Food
Gaming
Events
Food Service Management Pubs, Bars & Nightclubs
Restaurants
Answers
Membership Clubs
Coffee Shops
Visitor Attractions
Travel
Hotels
Tourism
Holiday Centres
Youth Hostels
Fast Food
Gaming
Events
Food Service Management Pubs, Bars & Nightclubs
Restaurants
Answers
Jobs in Hospitality
What job roles are you aware of within the Hospitality Industry?
Group Exercise
Kitchen Porter Kitchen Assistant Chef Head Chef Kitchen Manager
Porter Storekeeper Receptionist Waiter/ess Barman Barista Housekeeper Cocktail waiter
Did you get these?
Local – Cafes, Bistros, Restaurants, Hotels.
National – Chains (McDonalds), Hotels.
International – Cruise ships, Airlines, Hotels.
What opportunities are there?
Full Time
There are plenty of full time opportunities and also companies that would be prepared to train you whilst working for them.
Part Time
The great thing about the Hospitality Industry is that there are plenty of part time opportunities available to fit around your other commitments.
Types of work.
When you get a job – what 4 things should you get from the employer – before you start work
Contract – hours of work – holiday pay
Wage – as per your age – minimum wage
Job description
Health & safety guideline
Tour of the establishment
Employment rights
Time keeping
Comply with Health and safety
Be helpful to all customers ( internal and external )
Be honest and reliable
Any others you can mention
What are your responsibilities when working? And why ?
The Academy of Culinary Arts Spring board UK
The British Culinary Federation Craft Guild of Chefs
Academy of Culinary Arts National Skills Academy for Hospitality
Master Chefs of Great Britain
The Academy of Culinary Arts Spring board UK
The British Culinary Federation Craft Guild of Chefs
Academy of Culinary Arts National Skills Academy for Hospitality
Master Chefs of Great Britain
Research
Name the association: E.G. – People 1st ◦ Work with employers and the government to raise employer ambition and
investment in skills, qualifications and training programmes the industry needs and respects.
◦ We also help attract and match talented people and good employers through our UKSP site.
Back ground information –Training Provider and on line job centre ◦ They support the skills and training within the Hospitality , Travel and
Tourism and Transportation.
Other useful information: They represent 24 industries – eg Aviation - Bus - Coach - Community transport - Contract food service providers Gambling - Holiday parks - Taxi and private hire - Visitor attractions
Employ 2.9 million people in more then 419,000 establishments
They also support other associations - (Academy of Culinary Arts) in reaching
their target with their skilled staff.
Please research using the details below as a guideline - for your chosen association
5 minute presentation – December 11th – Pair activity
Remember….
Everyone likes food and holidays so you’ll never be short of a job!!