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1© 2000, Cisco Systems, Inc.
Course NumberPresentation_ID
Cisco Internet Mobile Cisco Internet Mobile Office for the Hospitality Office for the Hospitality
Market Market
2Presentation_ID © 2000, Cisco Systems, Inc.
The Cisco Mobility VisionThe Cisco Mobility Vision
PersonalPersonal
On TapOn Tap
AvailableAvailableAnytime, AnywhereAnytime, Anywhere
Any Application, Any Device, Any Media, Any BandwidthAny Application, Any Device, Any Media, Any Bandwidth
Secure, One-to-One ContentSecure, One-to-One Content
3Presentation_ID © 2000, Cisco Systems, Inc.
The Cisco Mobility VisionThe Cisco Mobility Vision
At WorkAt Work
On the MoveOn the Move
At HomeAt Home
4Presentation_ID © 2000, Cisco Systems, Inc.
Today’s Focus – HospitalityToday’s Focus – Hospitality
On the MoveOn the Move
Cisco Internet Mobile Office
Cisco Internet Mobile Office
5Presentation_ID © 2000, Cisco Systems, Inc.
Requirements While Traveling...Requirements While Traveling...
• Ready access
• Broadband speeds
• Full productivity
• Reasonable access charges
• Transparent xSP billing
• Security handoffs
• VPN access
• Broad client support
6Presentation_ID © 2000, Cisco Systems, Inc.
Revenue PotentialsRevenue Potentials
• Incremental Revenue
Per use charges
Advertising Portals
• Intra-Hotel Services
7Presentation_ID © 2000, Cisco Systems, Inc.
Cisco Internet Mobile Office FrameworkCisco Internet Mobile Office FrameworkEnterprise PerspectiveEnterprise Perspective
Cisco Internet Mobile Office FrameworkCisco Internet Mobile Office FrameworkEnterprise PerspectiveEnterprise Perspective
TechnologyTechnology
ArchitectureArchitectureWLANDial
Un
ified
Un
ified
Me
ss
ag
ing
Me
ss
ag
ing
Po
licy
Po
licy
Eth
ern
et,
Eth
ern
et,
80
2.1
18
02
.11
80
2.1
X8
02
.1X
(EA
P, W
EP
)(E
AP
, WE
P)
User IssuesUser Issues
VenuesVenues At Work
Ubiquity Speed Plug&Play SecurityUbiquity Speed Plug&Play Security
At Home
Partn
ership
s
Ad
dre
ss
ing
Ad
dre
ss
ing
Ma
na
ge
me
nt
Ma
na
ge
me
nt
AA
AA
AA
VP
NV
PN
Ga
tew
ay
Ga
tew
ay
Te
ch
no
log
yT
ec
hn
olo
gy
On theMove
ProgramsPrograms
Convergent Architecture (AVVID)Convergent Architecture (AVVID)
Mobile OfficeMobile Office
Qo
SQ
oS
Fa
irne
ss
Fa
irne
ss
GS
M,C
DM
A,
GS
M,C
DM
A,
GP
RS
, UM
TS
GP
RS
, UM
TS
8Presentation_ID © 2000, Cisco Systems, Inc.
Two Phase ConnectivityTwo Phase Connectivity
• Phase One
Hotel provides connectivity the Internet
In-Room, Meeting Rooms
• Phase Two
Corporation provides connectivity back into company
Secure VPN Tunnels
Killer Application
9© 2000, Cisco Systems, Inc.
Course NumberPresentation_ID
Phase OnePhase One
Internet ConnectivityInternet Connectivity
10Presentation_ID © 2000, Cisco Systems, Inc.
Phase OnePhase One
• In-Room Connectivity
No changes to laptops
Plug and Play
Ubiquitous Availability
• Meeting Rooms
High density
Wires not an option
11Presentation_ID © 2000, Cisco Systems, Inc.
Hotel Network
Hotel BillingSystem
RegistrationWeb Page
Internet
SubscriberGateway
Cisco Hotel Networking SolutionsCisco Hotel Networking Solutions
• Cisco subscriber gatewayIntegrated with hotel billing
Plug-and-play for guests
Security for guests and hotel
Advertising portal
Guest network service registration
• Meeting roomsHard wired
Wireless
• Guest roomsLong reach Ethernet
Wireless
Cable
Cat5 Ethernet
12Presentation_ID © 2000, Cisco Systems, Inc.
Current Cisco Hotel Current Cisco Hotel Networking SolutionsNetworking Solutions
Meeting Rooms and
In-RoomBar, Dining, Pool, Health
ClubIEEE 802.11B
11 MbpsRequires
Wireless NICInternet Access
In-Room Uses Existing Wiring (Coax)May Not Be Owned by
Hotel
In-Room Uses Existing
telephone Wiring Cat310–26 MbpsMultimedia
SupportSubscriber Gateway
Self-Enrollment
In-Room Requires
Cat 510–100 Mbps
MultimediaSupport
SubscriberGateway
Self-Enrollment
WirelessWireless CableCable Wired Ethernet
Wired Ethernet
Long ReachEthernet
Long ReachEthernet
13Presentation_ID © 2000, Cisco Systems, Inc.
Subscriber GatewaySubscriber Gateway
• Cisco provided Subscriber Gateway
• Integrated with Hotel billing systems
• Plug and Play for Guests
• AAA Support
RADIUS, Credit Card Authorization
• Advertising Portal
• Bandwidth Manipulation
• Self-enablement by guest
Web Page interception
14Presentation_ID © 2000, Cisco Systems, Inc.
Integrated BillingIntegrated BillingFlowFlow
Hotel Network
SubscriberGateway
Hotel BillingSystem Guest Folio
RegistrationWeb Page
1. Guest starts web browser
2. Subscriber gateway redirectsto self-registration web page
3. User accepts service
4. Subscriber gateway updates hotel billing system/guest folio
5. End-user free to pass trafficto the internet, Web, Email, VPN, etc.
15Presentation_ID © 2000, Cisco Systems, Inc.
Advertising OverviewAdvertising Overview
• Portal forwards web requests
• Portal “wraps” web pages within its own
• Portion of Web page displays advertisement
Hotel Network
Internet
SubscriberGateway
PortalWeb Page
www.acme.com
16Presentation_ID © 2000, Cisco Systems, Inc.
IPORT Allows for Plug-and-PlayIPORT Allows for Plug-and-Play
• CAIS Soft acquisiton: IPORT Broadband Provisioning System
• IP address on guest PC’s will vary
• Infrastructure must be able to handle without guest PC modifications
• Subscriber gateway can assign IP addresses
Via DHCP
• Subscriber gateway can perform NAT if guest PC is pre-configured
17Presentation_ID © 2000, Cisco Systems, Inc.
Client ProtectionClient Protection
• Built into networking hardwareAvailable in Catalyst® switches
VDSL switch, traditional Ethernet switches
Available in DOCSIS-based cable equipment - all Cisco uBR products
• Will not allow one room/port to talk to another
Good for guests, issue for meeting rooms
18© 2000, Cisco Systems, Inc.
Course NumberPresentation_ID
WirelessWireless
Internet ConnectivityInternet Connectivity
Meeting RoomsMeeting Rooms
19Presentation_ID © 2000, Cisco Systems, Inc.
Wireless SolutionWireless Solution
• No Wires to end devices
• Excellent Mobility
• Minimal new wiring required
Only to Access Points
• Open Infrastructure
PC provides protection
• Shared Bandwidth
No MultiMedia
Advantages Disadvantages
20Presentation_ID © 2000, Cisco Systems, Inc.
Wireless Computer DetailsWireless Computer Details
• Laptops with NICs
• IEEE 802.11B Compliant
• Full Roaming
• Laptops without NICs
• Ethernet Cable attaches Computer to Wireless Station
21Presentation_ID © 2000, Cisco Systems, Inc.
Design ConsiderationsDesign Considerations
• Building Infrastructure
• Performance Parameters
22Presentation_ID © 2000, Cisco Systems, Inc.
Coverage Optimized WirelessCoverage Optimized Wireless
23Presentation_ID © 2000, Cisco Systems, Inc.
Wired Network InfrastructureWired Network Infrastructure
Internet
Wired NetworkOverlay
24Presentation_ID © 2000, Cisco Systems, Inc.
Wireless Meeting RoomWireless Meeting Room
Leon RoomLeon Room
Madrid RoomMadrid Room
25Presentation_ID © 2000, Cisco Systems, Inc.
Wireless SampleWireless SampleBill of MaterialsBill of Materials
Wireless ProductsWireless Products
Access Points $1,299 x 12 = $15,58810/100 Ethernet + 2 Integrated Antennas
Access Points $1,299 x 12 = $15,58810/100 Ethernet + 2 Integrated Antennas
1912 Ethernet Switch $1,595 x 2 = $3.19012 10BaseT Ports + 1 100BaseT + 1 100BaseFX
1912 Ethernet Switch $1,595 x 2 = $3.19012 10BaseT Ports + 1 100BaseT + 1 100BaseFX
2924 Ethernet Switch $2,995 x 1 = $2,99522 10/100BaseT Ports + 2 100BaseFX
2924 Ethernet Switch $2,995 x 1 = $2,99522 10/100BaseT Ports + 2 100BaseFX
Total Solution $29,473Total Solution $29,473
3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall
3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall
26© 2000, Cisco Systems, Inc.
Course NumberPresentation_ID
WirelessWireless
Internet ConnectivityInternet Connectivity
Guest RoomsGuest Rooms
27Presentation_ID © 2000, Cisco Systems, Inc.
Wireless SummaryWireless Summary
• Minimal wiring required in total
Only to access points
• End-user mobility & easy moves/adds/changes
• Open infrastructure
PC provides protection
• Shared 11 Mbps bandwidth
28Presentation_ID © 2000, Cisco Systems, Inc.
Wireless Room DetailsWireless Room Details
Guest Room PC ConnectionGuest RoomMain Closet
Hotel Guest Floor
200’
29Presentation_ID © 2000, Cisco Systems, Inc.
Wireless SampleWireless SampleBill of MaterialsBill of Materials
Wireless Products (350 Rooms)Wireless Products (350 Rooms)3620 Router $7,700 x 1 = $7,700
2 Ethernet + 2 WAN + Cable + Cisco IOS Firewall3620 Router $7,700 x 1 = $7,700
2 Ethernet + 2 WAN + Cable + Cisco IOS Firewall
2912MF Ethernet Switch $2,995 x 1 = $7,99012 100BaseFX Ports + 4 10/100BaseTX
2912MF Ethernet Switch $2,995 x 1 = $7,99012 100BaseFX Ports + 4 10/100BaseTX
1912 Ethernet Switch $1,595 x 8 = $12,76012 10BaseT Ports + 1 100BaseT + 1 100BaseFX (1 Per Floor, Fiber to Main Closet)
1912 Ethernet Switch $1,595 x 8 = $12,76012 10BaseT Ports + 1 100BaseT + 1 100BaseFX (1 Per Floor, Fiber to Main Closet)
Access Points $1,299 x 24 = $31,17610/100 Ethernet + 2 Integrated Antennas(3 Access Points Per Floor)
Access Points $1,299 x 24 = $31,17610/100 Ethernet + 2 Integrated Antennas(3 Access Points Per Floor)
Working Group Bridge $629 x 350 = $220,15010/100 Ethernet + 2 Integrated Antennas
Working Group Bridge $629 x 350 = $220,15010/100 Ethernet + 2 Integrated Antennas
Total Solution $279,776Total Per Room $799Total Solution $279,776Total Per Room $799
30Presentation_ID © 2000, Cisco Systems, Inc.
LRE SummaryLRE Summary
• Uses existing Cat 3 phone wiring
• Low per port cost (CPE < $300)
• 10 to 15 Mbps data rates
• Client protection
• Subscriber gateway
• Multimedia support
• Scalable - start with small block of rooms and add rooms as required
31Presentation_ID © 2000, Cisco Systems, Inc.
LRE OverviewLRE Overview
Add-on as Needed
Main Closet
PBX
POTSSplitters
VDSLSwitches
InternetRouter
Subscriber Gateway
Floor 1
Floor 2
Floor 3
Floor 4
Floor 5
Up to 4000’
32Presentation_ID © 2000, Cisco Systems, Inc.
LRE Room DetailLRE Room Detail
Main Closet
PBX
POTSSplitter
VDSL Switch
InternetRouter
SubscriberGateway
Guest Room PC Connection
Up to 4000’ Existing Phone Wiring
33Presentation_ID © 2000, Cisco Systems, Inc.
LRE SampleLRE SampleBill of MaterialsBill of Materials
LRE Products (350 Rooms)LRE Products (350 Rooms)
3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall
3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall
35XX Ethernet Switch $3,000 x 1 = $3,00024 10/100BaseT L3 Ports
35XX Ethernet Switch $3,000 x 1 = $3,00024 10/100BaseT L3 Ports
Subscriber Gateway $? x 1 = $?Subscriber Gateway $? x 1 = $?
VDSL Switch $5,500 x 15 = $82,50024 10Mbps Ports + 4 10/100BaseTX
VDSL Switch $5,500 x 15 = $82,50024 10Mbps Ports + 4 10/100BaseTX
POTS Splitter $1,600 x 8 = $12,80024 Port Splitter
POTS Splitter $1,600 x 8 = $12,80024 Port Splitter
VDSL In-Room Modem $300 x 350 = $105,0001 10Mbps Port + 1 Telephone Jack
VDSL In-Room Modem $300 x 350 = $105,0001 10Mbps Port + 1 Telephone Jack
Total Solution $211,000Total Per Room $603Total Solution $211,000Total Per Room $603
34© 2000, Cisco Systems, Inc.
Course NumberPresentation_ID
Phase TwoPhase Two
Virtual Private NetworksVirtual Private Networks
A Connection back to CorporateA Connection back to Corporate
35Presentation_ID © 2000, Cisco Systems, Inc.
Business Traveler
Cisco Internet Mobile Office
Settlement Exchange IPass
InternetCisco
Internet Mobile Office
Cisco Internet Mobile Office
Virtual Global Footprint for Virtual Global Footprint for Cisco Internet Mobile Office Cisco Internet Mobile Office
DSL, Cable or Wireless
Primary Service Provider
VPN Concentrator
VPN
Enables global cross-service provider roamingwith integrated billing and security
36Presentation_ID © 2000, Cisco Systems, Inc.
How Virtual Private Networks How Virtual Private Networks WorkWork
Internet
TunnelTunnel
• Virtual Private Networks create a “tunnel” between locations
• Can serve as an alternative to 800 dial or dedicated lease lines
37Presentation_ID © 2000, Cisco Systems, Inc.
What is a Tunnel?What is a Tunnel?
Take an existing packet
DestMAC
SourceMAC
ProtocolType
DestIP
SourceIP
DATA
Encapsulate the whole packet in a new IP header
DestMAC
SourceMAC
ProtocolType
DestIP
SourceIP
DestMAC
SourceMAC
ProtocolType
DestIP
SourceIP
DATA
We have just created a secure IP tunnel
ENCRYTPTION
Hotel Network Generated Corporate Business Data
38Presentation_ID © 2000, Cisco Systems, Inc.
VPN High Level OverviewVPN High Level Overview
Corporate Site(s)
Hotel with Cable,DSL or Wireless
Hotel with Cable,DSL or Wireless
Internet
VPN Tunnel Server
InternetConnection
39Presentation_ID © 2000, Cisco Systems, Inc.
Infrastructure Infrastructure
Internet
T1/T3
Enterprise Network
T1/T3
Mobile Business Professionals
Airport
Concourse Fiber Run
Catalyst 3524 XL-PWR
Catalyst 3524 XL
Cisco 2600/ 3600 Router
Cisco 7100 Router
Cisco PIX 500Firewall
CiscoVPN3000
Subscriber Mgt Server(CAIS Gateway)
iPass Settlement System Hotel
Hotel Rooms
T1/T3
• Mobile business professional broadband hotel access • Available March 2001• Includes hotel support• Enhanced security - 802.1x, Cisco & SPLOB Radius• Adds VPN unified client & WIN2K support
Aironet Series 350 AP
Aironet Series 340/350 NIC & VPN 3000 Client S/W on laptops
Mtg. Rooms
40Presentation_ID © 2000, Cisco Systems, Inc.
VPN ConnectionVPN ConnectionDetailsDetails
Main ClosetGuest Room
Internet
41Presentation_ID © 2000, Cisco Systems, Inc.
Cisco Internet Mobile Office Cisco Internet Mobile Office Web SiteWeb Site
• For more information on products, technologies, partners and wireless locations, visit...
http://www.cisco.com/go/mobileoffice
43Presentation_ID © 2000, Cisco Systems, Inc.
Cisco Internet Mobile Office Cisco Internet Mobile Office Ecosystem Ecosystem
CPNs ApplicationProviders
Airlines
Hotels
TechnologyPartners
Major Corporations
ConventionCenters
Retail
44Presentation_ID © 2000, Cisco Systems, Inc.
Cisco Internet Mobile Office Cisco Internet Mobile Office PartnersPartners
45Presentation_ID © 2000, Cisco Systems, Inc.
Cisco Internet Mobile Office Cisco Internet Mobile Office Hot Spots NationwideHot Spots Nationwide
46Presentation_ID © 2000, Cisco Systems, Inc.
Coverage Optimized WirelessCoverage Optimized Wireless
• Add Text