11 GoMeasure (sg and kl) - mobile landing page and site usability tips - marc woo - google

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Marc Woo, Senior Account Strategist at Google Malaysia, shares best practices for mobile sites. Focus on the user. These slides were presented at the "GoMeasure with Google Analytics" events held in Singapore (Sep 6 2011) and Kuala Lumpur (Sep 8 2011).

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Mobile Landing Page & Site Usability Tips Marc Woo Senior Account Strategist, Google Malaysia

Google Confidential and Proprietary 2  

Agenda  

1 Mobile  Web  Browsing:  What’s  the  issue?  

2 There  is  a  simple  solu:on  

3 It  works!  Stats  &  case  study  

4 Mobile  website  best  prac:ces  

5 Key  next  steps!  

Google Confidential and Proprietary 3

Aiyoh!  So  mafan!  

Google Confidential and Proprietary

“Focus  on  the  user  and  the  rest  will  follow”  

4

Larry  Page,  CEO  Google  

Google Confidential and Proprietary 5

Solu:on?  

Google Confidential and Proprietary 6

Google Confidential and Proprietary

The  mobile  web  is  exploding!  

7  

Mobile  Queries  (Indexed)  120  

100  

80  

60  

40  

20  

0  

2007   2008   2009   2010   2011  

4x  Growth  in  past  year  

Google Confidential and Proprietary 8  

79%  of  large  online  adver:sers    

do  not  have  a  mobile  op:mized  site  

Source: Google research 2010

Google Confidential and Proprietary

Case  Study:  Tiffany  &  Co’s  Mobile-­‐opFmized  Site  

9  

Tiffany's  the  jewelry  brand  design  a  mobile-­‐op:mized  website:  q  Online  e-­‐shop  q  Store  locator  q  Consulta:on  Contact  

RESULT  

Jewelry  sales  increase  by  125%  

Source:  R/GA  presenta:on  at  MMA  Asia  Forum  May  4-­‐5,  2011  

Google Confidential and Proprietary

Mobile  Website  Best  PracFce  –  Rule  of  Thumb  

Google Confidential and Proprietary

PrioriFze  Content  

11  

v Task  Oriented  

v Speeeed  

v Less  Naviga:on  

v Design  for  low  ahen:on  span  

v Sa:sfy  Offline  Needs  

Google Confidential and Proprietary

White Space

12

v Reduce  Cluher  

v Clear  &  Concise  

v Plain  Light  Background  

v Mul:-­‐resolu:on  

Google Confidential and Proprietary

Big Buttons

13

v Build  for  Handheld  

v Isolate  Buhons  

v Use  Color  &  Size  to  Priori:ze  

v Use  Descrip:ve  Text  

Google Confidential and Proprietary

Easy to Convert

14

v Make  Conversions  Easy  

v Keep  Forms  Short  

v Play  to  Mobile’s  Strengths  

v Make  Account  Access/Crea:on  Easy  

v Click-­‐to-­‐call  for  Phone  Conversions  

4  Key  Next  Steps  q  Evaluate  Mobile  Landing  Pages  

>  Priori:ze  content  >  White  spaces  >  Big  buhons  >  Easy  conversion  

q  Generate  Ideas  to  Enhance  Mobile  Site  q  Track  the  Performance  –  Google  AnalyFcs!  q  Test  and  ConFnuously  Improve  and  OpFmize  

THANK YOU Marc Woo Senior Account Strategist, Google Malaysia