Post on 18-Dec-2014
description
transcript
1
ubinam
An Android based client
for the Limousine Service
Giuliano Visintini ubinam solutions GmbH
Balanstr. 73
81541 München
solutions.ubinam.de
14/03/12 © ubinam solution GmbH
ubinam
2
ubinam ubinam Trends Car Dealers 2012
BMW Dealer Report (Welt am Sonntag, 26.2.2012)
The manufacturers require their sales partners to comply
with an ever increasing amount and ever more detailed
specifications.
For them a “homogeneous and exclusive market
presentation” becomes increasingly important because it
is supposed to boost the value of model brand
recognition.
Nowadays, BMW has 203 licensed dealerships, compared
to 500 in 2000. “The concentration process was
important. I need dealerships to be profitable and ready
for investment.”
How to differentiate? By the Service!
14/03/12 © ubinam solutions GmbH
3
ubinam ubinam Original Service Fleet Situation
Orders from all divisions,
Central dispatching,
Mobile phone communication,
Changing vehicles,
Fixed personnel
14/03/12 © ubinam solutions GmbH
4
ubinam ubinam The Customer Requirement
A „Taxi“-like Service:
New orders are broadcasted to all drivers
The driver decides which order to take
Only the first response is accepted
Reserved orders are hidden for the other drivers
14/03/12 © ubinam solutions GmbH
New Order:
Car Delivery
Driver1 Accept delivery
Driver2 Accept return
Driver3
Driver4
5
ubinam ubinam The Customer Requirement
An automated Order Management
No more dispatching calls
No paper walls
No Taxi radio, use standard GSM network
A seamless documentation
Orders and trips
14/03/12 © ubinam solutions GmbH
6
ubinam ubinam ubinam Service Offerings
Complete E2E Telematics Services for Business Users
White Label Services for specialized Service Providers
Any device, any language, any carrier, any map
14.03.2012 © ubinam solution GmbH
www.Tracking-Live.com
Security Tracking
Fleet Management
Work Force Management
Tracking Fleet Management Order Management Sales +Service Management
7
ubinam ubinam „ubiwork“ the Mobile Solution
Android Client for mobile Workforce
Send work target for navigation
Reports with Signatures, Fotos, etc.
Route optimisation directly on the Client
Web Plattform for the Dispatcher
Accessible by every PC
Tracking in real time, order management
Less phone calls, more time for customers!
14.03.2012 © ubinam on demand GmbH
8
ubinam ubinam The Challenge: Mobile Booking
Android recommends loose coupling
The network is slow
The network is NOT everywhere
Don’t block app or server
REST and HTTP
14/03/12 © ubinam solutions GmbH
9
ubinam ubinam The Challenge: Mobile Booking
Android recommends loose coupling
The network is slow
The network is NOT everywhere
Don’t block app or server
REST and HTTP
Taxi Booking: Only one can win!
The winner MUST be confirmed immediately
The losers MUST be notified immediately
14/03/12 © ubinam solutions GmbH
Order
Drivers
10
ubinam ubinam The Solution: Multi-Channel Comms
Business data via REST API
User registration
Customer data
Reports
Booking Process: Always On Connection
Low level socket communication
Highly compressed data
Very fast de/serialisation
14/03/12 © ubinam solutions GmbH
GSM Data
11
ubinam ubinam
Order
Customer Order Entry
Web Plattform
No Software Installation
No IT-Approvals needed
PC and Smartphone entry
Unlimited number of users
Order Management
Customer specific order types
Direct assignment to driver or broadcast
Customer addresses available
14/03/12 © ubinam solutions GmbH
12
ubinam ubinam ubitaxi – The mobile App
Easy to use
Low-power design
Order Management
Call functions
Navigation
Position Tracking
14/03/12 © ubinam solutions GmbH
13
ubinam ubinam Fleet Reports
Trip Log
Working Time
14/03/12 © ubinam solutions GmbH
14
ubinam ubinam The Service Fleet benefits from ubitaxi
14/03/12 © ubinam solutions GmbH
Order broadcasting: immediate information
Decentralized decision making
More reliable customer service
15
ubinam
An Android based client
for the Limousine Service
Giuliano Visintini ubinam solutions GmbH
Balanstr. 73
81541 München
solutions.ubinam.de
14/03/12 © ubinam solution GmbH
ubinam