1450 WEST 820 NORTH PROVO , UTAH 84601

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1450 WEST 820 NORTH PROVO , UTAH 84601 Gordon C. Peters Campus President Provo College. In Retrospect. World Class Customer Service - PowerPoint PPT Presentation

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1450 WEST 820 NORTH

PROVO, UTAH 84601

Gordon C. Peters Campus President Provo College

In RetrospectWorld Class Customer ServiceThe Curse of Adjunct FacultyAt-Risk Students: Not Everyone Can

Attend Provo College/Total EnrollmentSelective Hiring: Not Everyone Can

Teach On Our CampusDoes It Have The “Look, Sound, & Feel”?Effective vs. Efficient Student AdvisingCareer Services: Keystone For Student

Success

Career Services: Keystone for Student

Success

Career Services has been relocated to its rightful place of distinction as the keystone in our schools.

It’s All About The Jobs

Mission of Career Services: Where Do We Begin?

• Student Centered• Job Centered

Mission of Career Services Has Been Redefined and Expanded Start, completion, placement Value, merit, worth The job is too big for one: Director and

Coordinator Mentor, model, and motivate Individualized strategic plan of action Daily accountability through the creation of

“stand-up meetings” Establish measurable standards “Look, Sound, & Feel” of the Marketplace -

externships/internships and job placement Cultivate good citizenship: Foster community

involvement and service

VisualizationA Start Statistic or A Successfully

Placed Graduate?

Creative visualization is often a means of unblocking or dissolving barriers that we ourselves have created.~ Lou Tice

Visualization Placement vs. Nurturing: What is our Vision?

Visualization: An Awakening to Current RealityNarrow View: Career Services’ value

is only towards the end of a student’s journey.

Panoramic View: Career Services’

mentoring is essential from the moment the student walks onto campus until job placement is achieved following graduation.

Career Services’ accountability does not only come when the graduates are placed in jobs within their fields of study. Ongoing accountability is the principle which influences Career Services on how they begin their involvement with a pre-start student.

In reality, Career Services is all about student success.