15.599 The Future of Work and

Collaborative Innovation Networks

5. Communication Technologies

2/22/2005 Peter Gloor pgloor@mit.edu

Many-to-many multicast

Broadcast

Web-cast

SMS

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are needed to see this picture.

Email

Telex

One-to-one

broadcast

Telegraph

3 Dimensions of Collaborative Behavior

highly personalizedglobally accessiblecollaborative workspace

personal

community

high

high(m-m)

small(1-1)

Degree ofInteractivity

Degree ofSharing

e-mail chat

Degree ofConnectivity

bulletin board

mailing list Webcast

virtual meeting(Webconference)

low

(1-m)

Speak their own language

My smmr hols wr CWOT, B4, we used 2go2 NY 2C my bro, his GF & thr 3 :- kids FTF. ILNY, it’s a gr8 plc

COIN member types

CreatorGuru

provides the overall vision and guidance

“Salesman”

KnowledgeExpert

serves as the ultimate source of explicit

knowledge“Maven”

CollaboratorExpediter

coordinates and organizes tasks

CommunicatorAmbassador

links to external networks

“Connector” “Gatekeeper”

Sender (+1)

Contributionindex Contribution

frequency

Receiver (-1)

receivedmessagessentmessagesreceivedmessagessentmessages__ __+−