2010 Lubbock Chamber of Commerce Annual Report

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The 2010 Annual Report of the Lubbock Chamber of Commerce

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Table of ConTenTs34567811

Message from the Chairman and President

Board of DirectorsChamber Staff

Honoring Our FinestBusinesses of the MonthWater-Smart Business Awards

Golf Classic WinnersBusiness Expo Awards

Hub City BBQ Cook-Off Winners

Awards and Accomplishments

Our MissionTo strengthen, promote and serve our member businesses

Our VisionThe Lubbock Chamber of Commerce is a proactive, effective business advocate; recognized as a regional leader, and for sustaining the economic prosperity of our community.

BudgetChamber on the Move

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Strengthening, promoting and serving our member businesses since 1913

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Message FroM The ChairMan

Joe RapierParkhill, Smith & Cooper

Message FroM The PresidenT/CeoThank you for your investment in the Lubbock Chamber of Commerce, one of only 1% of chambers nationwide holding a 5-Star Accreditation designation from the United States Chamber of Commerce.

Because of your support, we are able to continue providing premier programs, products and services. Whether we’re advocating for you at the local, state or national levels, conducting world-class events like our Business Expo or Hub City BBQ Cook-off, or providing leadership opportunities through not only our leadership programs but our com-mittees as well, we are proud to work for you each and every day.

We work to uphold our mission through the dedication of our Board leadership and involvement, but they are only one group out of hundreds of volunteers who keep our organization focused on moving forward. We thank you again for your membership and look forward to continuing to serve you and your business throughout 2011 and beyond.

Sincerely,

Eddie McBride

It’s been my privilege to serve as your Chairman in 2010. We’ve had another fantastic year, and not only are we one of the most accomplished chambers in the nation, we have the best members in the nation who support us unconditionally.

We hope you have had the opportunity to take advantage of the numerous member benefits the Chamber has to offer. From our award-winning Chamber Employer Health Plan to our newly launched website devoted to all things agriculture, the Chamber truly does have something for everyone.

I am especially proud of the stability of our business community. You continue to withstand tough economic times and emerge as shining stars in commerce. I hope you have found the Chamber to be an excellent resource and connector as you continue to grow and thrive, and wish you the best for a successful 2011.

Sincerely,

Strengthening, promoting and serving our member businesses since 1913

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Board of directorsJoe Rapier, Parkhill, Smith & Cooper, Inc. – ChairmanIrasema Velasquez, Velasquez Insurance & Worksite Benefits – Chairwoman-ElectRandy Jordan, Citizens Bank – Past ChairmanBrandon Mulkey, Chick-fil-A at South Plains Crossing – TreasurerDarrin Camp, Border Management Corp. – Vice Chairman, Business DevelopmentMark Stiff, Bates-Wells, Inc. – Vice Chairman, CommunicationsRudy Rosales, Montelongo’s Mexican Restaurant – Vice Chairman, Hispanic Business DivisionCarlos Morales, Caprock Home Health Services, Inc. – Vice Chairman, LeadershipTim Collins, Collins Tile, LLP – Vice Chairman, Legislative AffairsStephanie Massengale, Advanced Graphix - Vice Chairwoman, MembershipJuanita Mendoza, Wells Fargo – Hispanic Business Division Representative

Martin Aguirre, Workforce Solutions South PlainsSteve Beasley, Lubbock Avalanche-JournalRick Boyd, First United BankJohn D. Brock, NorthStar Surgical CenterMike Cunningham, Howard, Cunningham, Houchin & Turner, LLPJeff Dane, UMC Health SystemJohn Frullo, Midtown Printing & GraphicsKaren Garza, Lubbock ISDGary Gregory, Atmos EnergySandy Henry, Science Spectrum

Grace Hernandez, TTU Office of the PresidentMonica Hightower, Cornerstone Group, Inc.Peter Hur, RFS Financial ServicesClayton Isom, TAO Development GroupDan Jackson, KCBD TV-NewsChannel 11Jay Jacobus, Scarborough Specialties, Inc.Marc McDougal, McDougal CompaniesBrad Moran, Ramar Communications, Inc.Joe Phea, African American Chamber of Commerce-LubbockNorval Pollard, City BankShirley Schleuse, Lamar Outdoor Advertising

David Seim, PlainsCapital BankKelvin Sharp, South Plains CollegeFrank Silvas, AFLAC - Laquita Carthel Regional SalesJohn Steinmetz, Vista BankNoe Valles, Glasheen, Valles & Inderman, LLPGabriel Vitela, National Teachers Associates Life Insurance CompanyJohn Wilson, CitibusGary Zheng, Lubbock Power and Light

staffEddie McBride, President & CEOSheri Nugent, Vice President-AdministrationRobin Raney, Vice President-Business DevelopmentMary Jane Buerkle, Vice President-CommunicationsJorge Quirino, Vice President-Hispanic Business DivisionPhyllis Jones, Vice President-Leadership

Norma Ritz Johnson, Vice President-Legislative AffairsColleen Evans, Membership DirectorAmy Marquez, Administrative AssistantNorma Gomez Bulls, Customer Service RepresentativeRae Buchanan, Britnee Davis, Matt McPherson, Interns

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David Seim, PlainsCapital BankKelvin Sharp, South Plains CollegeFrank Silvas, AFLAC - Laquita Carthel Regional SalesJohn Steinmetz, Vista BankNoe Valles, Glasheen, Valles & Inderman, LLPGabriel Vitela, National Teachers Associates Life Insurance CompanyJohn Wilson, CitibusGary Zheng, Lubbock Power and Light

Honoring our FinestAmbassador of the Year – Danny Soliz, Workforce Solutions

Volunteer of the Year – Lynn Simmons, South Plains Electric Cooperative, Inc.

Business Person of the Year – Dan Pope, Benchmark Business Solutions

Business of the Year – Suddenlink West Texas

Hispanic Business of the Year – Magic 93.7/Telemundo Lubbock (Ramar Communications)

Parental Partner Award, 2009-2010 School Year – Alma Rodriguez, Frenship ISD Terra Vista Middle School

Businesses oF tHe

MontH

January - Lubbock Scottish Rite CenterFebruary - American Turbine Pump Co.March - Ferguson EnterprisesApril - Lubbock Regional MHMRMay - Carino’s ItalianJune - Little Guys MoversJuly - Wells FargoAugust - Suddenlink West TexasSeptember - X8 EnvironmentalOctober - Reese Technology CenterNovember - Honeychild CateringDecember - South Plains Mall

Water-sMart Business aWardsIrrigation Dynamics

Mass Mutual Southwest Financial Group & Job and Jewell Ginter-Fitz

Grace Clinic

Strengthening, promoting and serving our member businesses since 1913

Strengthening, promoting and serving our member businesses since 1913

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Golf ClassiC WinnersMorning Flight

1st Michael Calvillo Bail Bonds (MichaelCalvillo,JenniferCalvillo,MikelMartinson,JoshWhite)2nd South Plains Electric Cooperative (RandyMcGee,MikeZaccardo,RandalBailey,DaleAncell)3rd UMC Physician Network Services(MarkSoriano,BruceAllaire,KraigLancaster,PaulAcreman)

Longest Drive(CourseandVirtual)–MikelMartinsonClosest to the Pin –RustyRiley

Afternoon Flight

1st Xcel Energy (SteveDeaton,DannyGonzales,RiceHorkey,ScottBailey)2nd Citizens Bank(AndrewCurtis,JoeyCooper,JayKemper,MarkKeator)3rd Keller Williams Realty – Frank Morrison(FrankMorrison,DougDuncan,AnthonyCapwell, MarkDyer)

Longest Drive(Course)–BrandonPatschkeLongest Drive(Virtual)–JohnAltmanClosest to the Pin–KennyMcKay

Women’s Longest Drive(Virtual)–KayColley

Business expo aWards

Best of ShowLubbockMemorialCivicCenter

Best First-Time ExhibitorLubbockMoonlightMusicals

Best GiveawayBates-WellsPromotionalProducts

Best StaffDomino’sPizza

Best Use of TechnologyBenchmarkBusinessSolutions

Most FunActionPrinting

Strengthening, promoting and serving our member businesses since 1913

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Hub City bbQ Cook-off Winners

presented by

Brisket Professional 1. Ellis County BBQ 2. Acme Electric Co.

3. Alderson Enterprises

Corporate 1. Atmos Energy – Team 1 (Supervisors) 2. Legacy Ranch/Painted Prairie Ranch

3. Bates-Wells Promotional ProductsAmateur/Student 1. Raider Red Meats 2. Parkhill, Smith & Cooper

3. Rix Funeral Directors

RibsProfessional 1. Ellis County BBQ 2. Westech Electric

3. Montelongo’s Mexican Restaurant

Corporate 1. Sutherland’s 2. Plains Cotton Cooperative Association

3. FirstBank & Trust/PrimeWest MortgageAmateur/Student 1. Republic National Distributing Co. 2. Texas Homeland Security & Sound

3. Charlie King – Texas Tech Student

FajitasProfessional 1. Alderson Enterprises 2. Westech Electric 3. Standard Sales

Corporate 1. PlainsCapital Bank 2. Coca-Cola Enterprises

3. American Cotton GrowersAmateur/Student 1. Overhead Door Co. of Lubbock 2. Texas Homeland Security & Sounds 3. Simmons Pump

Best Decorated Booth - Atmos Energy

Other (any meat other than brisket, ribs or fajitas)Professional 1. Custom Homes by Robert Wood 2. First United Bank

3. David Rogers Homes

Corporate 1. Gene Messer Hyundai-Kia 2. Rush Realtors

3. ADC Group Inc.Amateur/Student 1. Raider Red Meats 2. Overhead Door Co. of Lubbock 3. Simmons Pump

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AwArds And AccomplishmentsUnited States Chamber of Commerce•Vice President-Legislative Affairs Norma Ritz Johnson served on the U.S. Chamber Committee on Energy & Environment •Chamber President Eddie McBride served on the U.S. Chamber Western Hemisphere Trade Task Force•Vice President-Legislative Affairs Norma Ritz Johnson Presented “Political Fundrais-ing: Finding the $” at U.S. Chamber Gov-ernment Affairs Conference

American Chamber of Commerce Executives•Membership Director Colleen Evans placed 4th in Total New Sales in ACCE Membership Development Division “Circle of Champions” National Sales Contest•Vice President-Legislative Affairs Norma Ritz Johnson led a breakout session on Best Practices for Chambers in Addressing Fed-eral Issues at ACCE Annual Conference, chaired the ACCE Government Relations Division and served on the Convention 2010 Success Committee•Vice President-Communications Mary Jane Buerkle participated in an ACCE-led trip to China to promote tourism and busi-ness opportunities

Texas Chamber of Commerce Executives•President and CEO Eddie McBride served as a Vice Chairman on the Board of Direc-tors for TCCE•Received three TCCE Program of the Year awards (won every category entered)

•Community Development – Water-Smart Business Award•Governmental Affairs – Vote Record Scorecard•Small Business – Business Mercado

•Received 1st Place in TCCE Media Con-test in the Marketing Campaigns category for the 2010 Business Expo Marketing Campaign•Vice President-Communications Mary Jane Buerkle presented a breakout session at the annual TCCE state conference titled “What Is All This Social Media, and Where Do I Find the Time?”•Vice President-Legislative Affairs Norma Ritz Johnson authored an article published in the TCCE November Newsletter: “Com-ing Soon to a City Council Dais Near You: Monitoring ‘Contagious Issues’ that Could End Up in Your Community Before Long.”•Celebrated Texas Chamber of Commerce Week in October with several topics includ-ing Leadership Lubbock, Early Voting, Busi-ness After Hours and a Business Seminar

Professional Development•Three staff members received IOM profes-sional designations at U.S. Chamber’s Insti-tute for Organizational Management•Eight staff members attended U.S. Cham-ber’s Institute for Organizational Manage-ment•Three staff members attended the ACCE Conference in Milwaukee, WI•Three staff members attended the TCCE Conference in Nacogdoches•Three staff members attended the U.S. Chamber’s Governmental Affairs Confer-ence in Dallas•Two staff members attended the Texas Association of Business Legislative Affairs Conference in Austin•Three staff members attended the TAB Partners Conference in Austin •One staff member attended the ACCE Circle of Champions Sales Conference in Nashville, TN•Three staff members attended the Center for Chamber of Commerce Excellence Con-ference in Dallas (President and CEO Eddie McBride taught a course)•Staff member attended the Adobe Creative Suite Users Conference, Lubbock•Two staff members attended the “Women in Leadership” Conference, Lubbock

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Strengthening, promoting and serving our member businesses since 1913

Business DevelopmentBusiness Development Committee

•Conducted the following Business Semi-nars:

-“A Passion for Service” with Bill Drury-“Selling Ordinary Companies for Out-rageous Prices” with author Kevin Short-“Social Media: What Is It and Why Do We Care?” , presented by The Price Group-“Employment Symposium: A Project of the Lubbock Chamber of Commerce and the Lubbock Chapter of the Society for Human Resource Management”-“The Attitude of the Employee is Con-tagious to the Customer” with David Aaker

•Partnered with Texas Tech University Career Services, Lubbock Economic De-velopment Alliance, Young Professionals of Lubbock, and the Tech Student Gov-ernment Association with the Fall and Spring Tech Career Connections events hosted by TTU Career Services•Partnering with Leadership Lubbock on the development of a “Chamber (Small Business) University” seminar program •Developing criteria for “The Lubbock Innovator’s Award” to highlight superior workplace initiatives, innovation in tech-nology, and unique contributions to the marketplace in collaboration with LEDA, SBDC, the Rawls College of Business and Workforce Solutions•Hosted a TTU Football Kick-Off Break-fast featuring Coach Tommy Tuberville

AwArds And Accomplishments

Hub City BBQ Cook-off•9th Annual Hub City BBQ had a record 86 teams participating, up from 78 teams in 2009•Relocated to the spacious Wells Fargo Center west parking lot with favorable re-sults•Enjoyed by approximately 6,000 attend-ees•Featured West Texas music from the “Kinky Wizards” and “Mariachi Amis-tad” •Increased sponsorship support, with Suddenlink West Texas as the Presenting Sponsor

Business Expo•Theme: “Moving Your Business in the Bright Direction”•204 companies represented in 229 booths, an increase over the 2009 Expo•Provided valuable networking opportuni-ties with approximately 7,000 attendees •Increased sponsorship support, with Covenant Health System as the Present-ing Sponsor•Successfully introduced “Restaurant Row” to the Expo •Already 65% sold for 2011 Expo

Membership•More than 200 New Memberships•155 Ambassadors•Monthly Luncheons averaged 50 in atten-dance•More than 120 Ribbon Cuttings/Ground Breakings with an average of 25 Ambassa-dors at each•Ambassadors assisted Visit Lubbock with 26 Red Raider Orientation sessions•“Chamber 101” New Member Breakfast was held three times with an average atten-dance of 30•17 Business After Hours held with an av-erage attendance of more than 100

Legislative Affairs•DC Fly-In: 40 Participants•Hosted first Candidate School: 16 partici-pants•452 Advocacy Messages Sent to Congress by Members at LubbockBusinessVotes.com in past 12 months•Legislative Affairs Committee: 20 Active Participants •Transportation Committee: 15 Active Participants

Employer Health Care Plan•Invited to White House as part of a dele-gation representing chambers of commerce with successful, significant health plans•Had very successful entry into 5th year of Employer Health Plan and launched vision and dental benefits

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Communications•More than 44,000 unique visitors visited www.lubbockchamber.com•Launched new website devoted to agricul-ture – www.lubbockag.com•Redesigned cover of the Lubbock Business Network Monthly Newsletter•Completed Lubbock Chamber of Com-merce Business Directory and Resource Guide; more than 8,000 distributed•Maintained Facebook and Twitter accounts•Created “news conference” area in new Chamber offices

Ag Committee•Averaged 20 attendees per meeting •Hosted breakfast in conjunction with the Southwest Farm & Ranch Classic in Feb-ruary with almost 150 attending; Texas Agriculture Commissioner Todd Staples was keynote speaker•Hosted annual Harvest Breakfast in Oc-tober with attendance of 180; former House Agriculture Committee Chairper-son Larry Combest was speaker•Sponsored Peanut Butter Drive in No-vember with the Texas Peanut Producers Board for the South Plains Food Bank

Ag in the Bag•More than 1,300 students and teachers participating over 3-day period•Tremendous sponsorship support

Ag in the Classroom•Partnered with Texas Farm Bureau•Excellent attendance – 45 teachers

Water Conservation Council•Maintained SmartScape demonstration project at Ramar Communications•Four Water-Smart Business award winners•Hosted Texas Rainwater Harvesting spe-cialist Billy Kniffen in April; 25 in attendance•Worked with home builders to encour-age the use of Texas SmartScape plants in 2010 Parade of Homes•Participated in SmartScape Garden Tour in July 2010

Hispanic Business Division•Hosted Cinco de Mayo Luncheon in May with 330 attendees•Hosted Fiestas Luncheon in September with 300 attendees•SBA Community Loan Event in January with 50 attendees•Launched “Junior Ambassador” program with Lubbock High School

Café y Pan Dulce (average 35 attendees each)•January – Essential Home Health •April – Caprock Home Health•July – Whittenburg Allstate Insurance•November – First Bank & Trust

Seminars•Exit Strategy Seminar in April with 10 attendees•Chick-fil-A Leadercast in May with 80 attendees

Business Mercado (October)•2nd Annual•43 booths•1,000 attendees (30% increase over 2009)•Micro-seminars•Taste of Mexico

Chamber Golf Classic•Held at Hillcrest Country Club•Strong volunteer participation•64 Teams

Leadership

Leadership Lubbock•42 Class Participants•10 Committee Members•Traveled to Austin for State Government Days in January•Class Project – Bridge 2 Success; Busi-ness/Life Skills & Career Awareness; Eight-week series that wrapped up with a Career Night•Distinguished Alumni – Dr. Michael Shonrock

Focus Lubbock•21 Class Participants from Texas Tech University, Texas Tech University Health Sciences Center, Lubbock Christian Uni-versity, and South Plains College•10 committee members•Traveled to Austin for State Government Days in January

New Century Leadership•45 Class Participants from 12 area high schools•10 Committee Members•Kicked off with two-day retreat in Capi-tan, NM

Community Prayer Lunch•13 Committee Members•More than 550 in attendance•Speaker - Dr. John Coors, CoorsTex and Circle of Light Ministry

AwArds And Accomplishments

Chamber Staff Gives Back to the Community•Rotary Club•Junior League of Lubbock•First Christian Church•First Baptist Church – Petersburg•First Presbyterian Church•Coronado High School PTA•P-20/Closing The Gaps Board•South Plains Food Bank•Children’s Advocacy Center•Lubbock Area United Way

•Lubbock ISD Partners in Education•Leadership Texas 2010-2011•Young Professionals of Greater Lubbock•Lubbock Advertising Federation•Covenant Health System Community Benefit Committee•UMC Health System Women’s Health Steering Committee •Leadership Advisory Board and Agriculture Committee, Texas AgriLife Extension-Lubbock County•National Cowboy Symposium and Celebration•Agricultural Education and Communications Alumni Association, Texas Tech

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•Lubbock ISD Partners in Education•Leadership Texas 2010-2011•Young Professionals of Greater Lubbock•Lubbock Advertising Federation•Covenant Health System Community Benefit Committee•UMC Health System Women’s Health Steering Committee •Leadership Advisory Board and Agriculture Committee, Texas AgriLife Extension-Lubbock County•National Cowboy Symposium and Celebration•Agricultural Education and Communications Alumni Association, Texas Tech

Projected for the year ending December 31, 2010

ChamBer on the moveIn May 2010, the Lubbock Chamber of Commerce relocated offices to the east wing of the first floor of the Wells Fargo Center, located at 1500 Broadway. Chairman Joe Rapier noted that the move allows the Chamber to maintain their presence in downtown Lubbock while providing a more professional work environment for staff and volunteers, more customer parking and better direct support to members. The move put the Chamber back in the same building as the Lubbock Economic Development Alliance, Visit Lubbock and the Lubbock Sports Authority to maximize support for Lubbock’s growth and development. A volunteer task force, led by former chairman Steve Verett, worked for months to plan the relocation ef-fort. The Chamber held a reception in July to celebrate the move.

®

Thank Youfor your role in making us

“Notable and Newsworthy”in 2010!

1500 Broadway, Suite 101Lubbock, TX 79401

(806) 761-7000info@lubbockbiz.org

www.lubbockchamber.com

The 2010 Annual Report is sponsored by the