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transcript
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Leveraging USPS® Technology To Save Shippers Money
Wing NgBusiness Development
DYMO Endiciawww.endicia.com
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
The USPS Advantage• Ship to US territories with domestic rates
• Ability to ship to APO’S, FPO’s and Post Office™ Boxes
• Eliminates residential and rural surcharges
• Eliminates address correction charges
• No minimums, no certifications or audits
• Invisible postage amounts for USPS shipments
• Data entry scans on USPS parcels and improved package tracking
• Integrated customs forms as part of the label for USPS shipments
• Free Carrier Pickup™
• Reduced rate insurance
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Why Ship With The Postal Service™?• Save with USPS® Rates
• Priority Mail®, 1-5 lb residential, packaging• Flat rate box
• First-Class™ parcels• Parcel Select®• Media Mail® (Books, CDs)• Priority Mail International®, Express Mail International®• No hidden charges like
• Residential, Rural, Address Correction, Fuel surcharges• Reduce Losses, Increase Service• Saves Time & Money
• Eliminates trips to Post Office™• Saves $0.40-$0.70 with electronic DC & SC• Saves up to 67% with discount insurance
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
High Volume Incentives• Commercial Plus™ Pricing
– Saves avg. 9.6% over retail for Priority Mail® and avg. 16.5% over retail for Express Mail®
• Negotiated Service Agreements
• ½ pound price for CPP Priority Mail®
• Save $0.55/package on average over 1lb. Rate
• Commercial Plus Cubic pricing
• For small dense, space-efficient packages
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
USPS® Maintains Advantages1lb Package
Carrier Ground
Priority Mail®
Base Rate (zone averaged) $5.28 $5.14
Residential Surcharge $2.20 $0.00
Extended Delivery Area Surcharge
$2.75 $0.00
Fuel Surcharge (5.0%) $0.51 $0.00
Subtotal $10.74 $5.14
Address Correction $5.00 $0.00
Total $15.74 $5.14
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
USPS® Maintains Advantages
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Endicia Roots
MicrosoftDirect Mail
Manager
ParentCompanyFounded
1976
HardwareIBIP
Win 100Award
EnvelopeManager
Dial-A-Zip
DAZzle SoftwareIBIP
endicia
1989
1991
1992
1994
1997
1998
2000
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
A Technology for Growth
$1.3 billion and 25% growth in 2009 even with bad economy
Endicia
All Other Providers
Billions in Postage Printed
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Questions and Answers
More information:
800-576-3279 x 140
sales@endicia.comwww.endicia.com
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Captain Dave’s Secrets for Saving Some Samoleans
By David Reeder
Captain Dave, Inc.
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Make Money When you Buy a Product
• If you buy for $50 and sell for $100– $50 profit, 100%
• If you buy at $40 and sell at $100– $60 profit, 150%
• If you buy at $40 and sell at $90– $50 profit, 125% profit
• If you buy at $40 and sell at $80– $40 profit, 100%
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Save on Cost of Goods• Ask your largest suppliers for:
– Volume discounts– Special terms– Free shipping– Dating orders– First pick on close outs and liquidations– Buy out of season goods
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Step 1: Build Relationships with Your Key Suppliers
• Pay your bills on time
• Increase your business with them year over year
• Get to know key people
• Be friendly, be helpful, give referrals
• Don’t whine and complain
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Step 2: Ask for Discounts• Nothing ventured, nothing gained
• You won’t get it if you don’t ask
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Step 3: Avoid False Bargains• Don’t buy something you cannot sell, no
matter how low the price is
• Be patient, the price might be lower next month
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Play Suppliers Against Each Other
• Negotiate rates with one
• Take those rates to the other
• Go back to the first
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Warehouse Space• Landlords are hurting
• Commercial vacancies are high
• This is an opportunity for you
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Employees• Money is not the only motivator
– Flex time/unusual hours– Ability to work form home– Vacation time/unpaid time off– Business travel
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Services• Shipping
• Credit card processing fees
• Banking
• Insurance
• Legal advice, accounting services
• Janitorial services
• Telephone
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Reducing the cost of Accepting Payments
Largest Costs-Labor-Rent-Advertising-Bank Fees (Credit Card Processing)
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
• Confusing• Complicated• Unreadable
Statements• Rate Changes• Bank Reserves• Held Deposits
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Cost You Can’t Control
• Hard Costs from Visa – MasterCard (Interchange)
• Type of Card being Presented
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
You Can Influence:
– Billing Plan– Internal Procedures– Negotiable Rates– Your Provider or Processing Bank
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
BILLING PLANS1) Bill Back2) ”Bucket or Tiered” Billing
-Qualified Rate-Mid Qualified Rate-Non Qualified Rate
3) Interchange Plus Billing or Pass Thru Pricing
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
“WHAT IS INTERCHANGE”“Fees paid to the Issuing Bank by the Acquiring Bank collected
from the Seller (You) and set by the Credit Card Associations for the purpose of facilitating payment transactions.”
“WHAT ARE DUES & ASSESSMENTS”“Fees paid to the Card Brand by the Acquiring Bank, collected
from the Seller for the purpose of administration and promotion of the Brand.”
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
TRUE COST… Really, Really
TYPE INTERCHANGE
DUES & ASSESSME
NTS
EFFECTIVE RATE
Visa Debit 1.60% .11% 1.71%
Visa Standard
1.80% .11% 1.91%
MC Standard 1.89% .0950% 1.98%
MC World 1 2.50% .0950% 2.59%
Visa Rewards
1.95% .11% 2.06%Over 200 Card Types!
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Visa Consumer Credit
Master Card Debit
Visa RewardsMaster Card World
Visa CorporateMaster Card Foreign
“BUCKET” BILLING
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
INTERCHANGE PLUS BILLING
You pay a fixed “mark up” over interchange
Guaranteed Lowest Rate per Card Type
Rate Changes are miminized
LOWEST COST FOR CREDIT CARD PROCESSING!
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
You Can Influence:
– Billing Plan– Internal Procedures– Negotiable Rates– Your Provider or Processing Bank
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Internal Procedures
POTENTIAL DOWNGRADES-AVS Missing-Transaction ID Missing-3 Day Settlement-Authorization & Settlement Amounts do
not match-10 Day Non Settlement
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
You Can Influence:
– Billing Plan– Internal Procedures – Negotiable Rates – Your Provider or Processing Bank
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Gotcha’ Fees-Set Up Fees, Application Fees-Teaser Rates on Qualified Discount Rate-Premiums Above Actual Association Fees:
Master Card Cross Boarder Fee .55%Visa International Fee .45%Discover International Fee .75%Visa Access Fee $.0195Master Card Access Fee $.0185Discover Data Usage Fee $.0075
-Double Billed Transaction Fees-Transaction Fee Premiums on Non Qualified Transactions-Batch fees as a premium over Transaction Fee-Returns calculated with greater Discount Rate than original Trans
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Legitimate Fees-Discount Rate (Easy to Calculate on the
Statement)-Transaction Fee -AVS (Address Verification Fee)-Monthly Service Charge, Statement Fee ($5 - $15)-Chargeback Fee ($15 - $25)-Minimum Processing ($15 - $25)-Change Fees ($10 - $25)-Annual Fees ($49 - $99)
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
You Can Influence:
– Billing Plan– Internal Procedures – Negotiable Rates – Your Provider or Processing Bank
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Shameless Plug
’
We’re Big, We’re Bad
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Merchant Services Provider
GATEWAYS
BANKS
2010 User ConferenceApril 23rd – 25th, Philadelphia, PA
Established 2002Registered ISO
Specialize Online MerchantsIntegrate with almost all Shopping Carts
Rates EQUAL to or better than “Big Banks Direct”Many Happy Stone Edge Customers
CEO Bill Dumont