2019 MBTC CABS Presentation.pptx [Read-Only]

transcript

TODAY’S AGENDAWhere we have been

Where we areWhat’s Happening

Where we have beenBell System Monopoly ‐ Breakup January 8, 1982A “Simple” Phone Call – Carrier to Carrier ChargesCarrier Access Billing – Charges for Bandwidth Use

Revenue for the Telco – 70%

Billing Functions(Some things haven’t Changed)

OperationsInformation ManagementFinancial Management

OperationsCapturing Call Detail Records

Mediation SystemsFactoring, Tariffs, Routes, Taxes

Bill Rendering

Operations

Capturing Call Detail RecordsSwitch RecordsTandem Records

OperationsData Mediation Software Trending(This is a Daily Trending Process of your switch traffic)

Missing batch filesTrending Issues with your Data

Traffic Gaps in your TollLong Duration Calls

High Volume International Calls

OperationsTariffsRoutesTaxes

Factoring

Information ManagementMACC/Client Relationship Product Support

Billing Inquiries (Switch changes, New Exchanges, rates/tariffs)DisputesReports QuestionsTraining – Access Mart, E‐Datamaster, WEB Payments

Two Way CommunicationWe need to knowYou need to know

MACC CABS ResourcesMACC CABS Team – Average 21 years Exp.Carrier RelationshipsReporting Tools – E‐DataMasterTrending Tools – Access MartSpecial Access on‐line entryE‐Mail Group Management (Verification, Distribution, Special Services)

Financial ManagementPayment Processing Disputes/Adjustments

Payment Processing CABS/Accounting Master users have the ability to import an electronic file monthly to post their CABS journal entries1. CABS Web payments only2. GL Interface (AM User Option)3. AR Interface (AM User Option)

Disputes/AdjustmentsDispute Reasons

Mileage – Incorrect Points of Interconnection (POI)Percentage of OwnershipRates or routes not filed in the LERG or with NECASwitch Changes that affect BillingService Provider Entry/Communication Issues

Dispute Resolution Assistance Research and analyze disputes to determine validity of claimProvide Call Detail Records (CDR) Provide Tariffs or current Rate Agreements on fileAssist with Switch to Billing AuditingCarrier Communications

Adjustments

Where We Are TodayFCC Transformation Order of 2011

Revenue RecoverySpecial Access Billing

FCC Transformation OrderTerminating Traffic (Local Switching Only)

July 1, 2019 – Reduced to $.0007July 1, 2020 – It goes to bill and keep.

Originating Traffic ‐ Untouched800 Traffic – Untouched (under FCC review)Special Access ‐ Untouched

FCC Revenue Recovery PlanARC – Access Recovery ChargeMaximum Annual Increase of $.50 (consumers & small businesses)Maximum Annual Increase of $1.00 for multi line businessesCannot be applied if total monthly rate for local phone service is at or above $30.00Review the FCC Reform Order for more specific details

CAF – Connect America FundRevenue support for any otherwise‐eligible revenue not covered by the ARC.Review the FCC Reform Order for more specific details

Special Access BillingInvoicing Options

– CABS Billed• Circuits provisioned by IXC’s are included on the m onthly CABS bills• Tariff and routing changes updated as needed• Includes special access or direct trunked circuits

– End User Invoices (Direct)• Circuits are billed directly to the end user• Invoices are created and m ailed m onthly• Tariff and routing changes updated as needed• Sum m ary report provided with m onthly and YTD circuit inform ation

– Custom er M aster Solution

New Tariff Report (Switched)

Transport Report (Switched)

What’s Happening

Broadband DeploymentFCC and the Politics

Net Neutrality

Broadband Deployment• Lacking a connection of at least 25 Mbps down/3Mbps up (the Commission’s current benchmark) has dropped from 26.1 million Americans to 21.3 million, a decrease of more than 18%.

• Approximately 4.3 million, are located in rural America.• Higher‐speed services are being deployed at a rapid rate as well. Those with access to at least 250 Mbps/25 Mbps broadband grew by more than 36%, to 191.5 million.

• And the number of rural Americans with access to such broadband increased by 85.1%.

• During 2018, broadband providers, deployed fiber networks to 5.9 million new homes, the largest number ever recorded.

The Internet, the FCC and you 2015 Title II Order – Net Neutrality

A political issueNet Neutrality and it’s repealSave the Internet Act of 2019

Stir/Shaken – 8/14/2019 AT&T & T‐Mobile roll outRobocalls

Stir/Shaken• STIR [1] (Secure Telephony Identity Revisited) and SHAKEN [2] (Secure Handling of Asserted information using toKENs)

Tackling Illegal RobocallsAugust 22, 2019 – Announced Plan for Illegal Robocalls

All 50 Attorney GeneralsTwelve Major Carriers (Inc. Sprint, Verizon, AT&T, T‐Mobile)

Agreement to Prevent and PunishFirst half of 2019 – 25.3 Billion RobocallsFTC – Announced Nationwide crackdown (June 2019)FCC – Provided ability to auto block unwanted robocalls (June 2019)Congress – Two bills to expand government power (July 2019)

The Stopping Bad Robocalls Act – Requires Customer ConsentTRACED Act – Expands FCC Power to Punish

Questions/Comments Suggestions

2019 MBTC CABS Presentation.pptx [Read-Only]

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