2019 Presentation Malaysia - National Diet Library2019_Presentation_Malaysia Author National Diet...

Post on 01-Oct-2020

0 views 0 download

transcript

OVERALL POSITIVE JUDGEMENT

MOST ATTENDED CONFERENCE PROGRAMME

11%58.9 %

NET PROMOTER SCORE

OVERALL :

EVALUATION STUDY OF THE 2018 IFLA CONGRESS IN KUALA LUMPUR

(MALAYSIA)

TOP FACTORS ATTENDING IFLA CONFERENCE

NETWORKING OPPORTUNITIES

1. Exhibition ‐ 89.9%2. Opening Session  ‐ 89.9%3. Parallel Sessions – 82.6%4. Social Events ‐ 80.1%

91.2%&PROFESSIONAL DEVELOPMENT 

BEST ON‐SITE SERVICE

1. Information Desk 2. Volunteers