Post on 05-Dec-2014
description
transcript
Partnering with 365 Data Centers
365 Data Centers Confidential 2
Agenda
Company Overview
Market Trends Products
& Services
Reliability &
Performance
• Public cloud growth • Private cloud adoption • Security & reliability • Gradual migration
• Our History • What We Do • Who We Are • Core Values
• Uptime • Security • Customer Care • Customers & Partners
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
• Our Approach • Quick Start Bundles • 365 Difference
Company Overview
365 Data Centers Confidential 4
Who we are…
Our History Founded in 2012, we have history of operational excellence Proven team with experience in building customer-focused telecom and data center solutions All 17 data centers have had 100% uptime since the company was formed
Our Approach Committed to making it easier to leverage colocation to allow rapid business growth Quick Start – colocation and Internet bundle, no long-term commitment, monthly option Long-term, value-based options (24 and 60 month); early move in, extended start date option Secure and reliable with SSAE 16 certifications and 24x365 Customer Support Center
Our Ecosystem 80+ carriers within our data centers Ecosystem of cloud, content, carriers, and local business and community leaders 4,000 MSPs, systems integrators and IT solutions provider partners
Easy
Trusted
Connected
Problem: data centers are not cloud-like
365 Data Centers Confidential 5
Over the past decade as consump1on models have changed, the data center industry has become more inflexible, catering to enterprise needs not SMBs.
365 Data Centers Confidential 6
Data center and cloud trends
Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research & Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud Computing Study
Public cloud IaaS grew to $9 billion and SaaS to $20 billion in 2013, though most of IT sits outside of the public cloud.
$3.7 trillion spent on IT Worldwide in 2013. Cloud represents less than 1% of WW IT Spending.
35% of businesses plan to deploy an internal private cloud in the next 12 months.
Key pain points for most businesses migra1ng to the cloud are security, migra1on, integra1on and lack of an internal process.
91% of IT staff have had an unplanned data center outage in the last 24 months.
13% increase in outsourced data center space is due to organiza1ons requiring larger IT capacity combined with having much smaller budgets.
365 Data Centers Confidential 7
What we do…
365 Data Centers provides secure and reliable colocation
services that offer an easier way to grow your business and
connect to the cloud.
Trusted
Connected Easy
Our approach
New approach An easier way
to do business Local
approach SMBs
not enterprises More than just the top tier markets
365 Data Centers Confidential 8
365 Data Centers customer & partner ecosystem
365 Data Centers Confidential 9
Networks Content Businesses
History of 365 Data Centers
2012 2013
2014
Acquires 16 facilities from
Equinix
John Scanlon joins as
CEO
Quick Start “no commit”
Bundle
Acquires Evocative in Emeryville
365 Main relaunches as
365 Data Centers
Why 365 Data Centers? Trusted.
365 Data Centers Confidential 11
Trusted
Reliable
100% SLA; 100% uptime across all facilities since the company was formed Proven escalation and natural disaster methods and procedures 24x365 live support Network Operations Center
Proven
Industry standard certifications and complicance Majority of customers on long term contracts Top tier carriers – Verizon, Level 3, CenturyLink, XO, TW Telecom, TW Cable
Secure
24x365 site monitoring through Security Operations, ID Cam, motion sensors, alarms, and recording Restricted access
Why 365 Data Centers? Connected.
365 Data Centers Confidential 12
Connected
Carrier Access
80+ carriers with an average of 10 carriers per site 150 pops with access to thousands of fiber-lit buildings and hundreds of thousands of subscribers Sub-five millisecond latency within the 16 metro markets
Content and Cloud Ecosystem
Access to high value content and CDNs – Access, Comcast, Limelight Access to cloud, SaaS and business continuity providers 4,000 MSPs, integrators, and IT solution providers
Community Focused
Jobs created through technology hub development Enable Business improvement zones Involved with city planners and local technology councils
Channel Friendly Model
Why 365 Data Centers? Easy.
365 Data Centers Confidential 13
Easy
Flexible
Quick Start – colocation and Internet bundle, no long-term commitment Value-based options (24 and 60 month incentives); early move in choices, extended start date option Quick quoting and partner sales support
Scalable
Facilities are right-sized; not over engineered Locally based/nationally accessible: 17 Tier 1 and Tier 2 locations 191,000 available square feet, 6,000+ available cabinets, 9 megawatts of available power
Choice
Cabinet and colocation sizes Carrier neutral Connectivity - Fiber, Ethernet, COAX, or POTS options
365 Main Confidential 14
Channel Partners and Carrier Partners
Channel Program Support − Dedicated account director − Business development − Simple and easy processes − Quarterly newsletter for product updates and company news − Data center tours
Marketing
− Marketing planning − Event support − Co-branded materials and demand generation − PR and Social Media support − Profile listing on our website
Training
− Partner toolkit − Product, positioning and pricing training
Our Services
Emeryville San Jose
Phoenix Dallas
Seattle
St. Louis
Chicago Detroit
Cleveland
Indianapolis
Nashville
Tampa
Reston
Pittsburgh
Buffalo
Philadelphia New York
Emeryville Headquarters
Data Center and Customer Service Center
Nationwide footprint
• 100% Uptime SLA • 24x365 live personnel available • Established escalation procedures • 24x365 alarm management • Technicians on-call 24x365
365 Data Centers Confidential 16
• 17 loca1ons in the U.S. • All Metropolitan Tier 1 and Tier 2 ci1es • Mostly downtown loca1ons • 80+ carriers and local access providers
365 Data Centers products & services
365 Data Centers Confidential 17
Space
Turn-key solutions
Available cabinets
Custom private cages and suites
Flexible workspace
24x365 NOC
191K available sq feet in Tier 1 and 2 markets
6,000+ total cabs
Certified to the highest industry standards and compliance requirements
365 Data Centers products & services
365 Data Centers Confidential 18
Power
UPS backed power for AC options
UPS n+1 design
AC power – 120V, 208V, 208V 3 phase
DC power available from redundant A and B plants
Generator backup
Onsite fuel storage
Priority fuel contracts
100% uptime SLA
100% Up1me Since company formed
365 Data Centers products & services
365 Data Centers Confidential 19
Cross connects
Carrier neutral facilities
10+ carrier options in each facility and growing
Connectivity to cloud providers and solutions
Onsite Meet Me Rooms
Fiber, Ethernet, COAX, or POTS connectivity options
Remote hands
Value engineering
Network layout
Cabinet layout
Deployment engineering
Secure shipping and receiving
Design & Support
365 Data Centers Confidential 20
365 Quick Start colocation bundle
Easy way to get started Quick Start Full Cab 2kW
Quick Start Full Cab 3kW
Quick Start Full Cab 5kW
Monthly Charge $ 800 $ 1,300 $ 2,100
One Time Charge $ 1,200 $ 1,500 $ 1,750
Monthly Term
Full Cabinet
1x120V 20A
1x120V 30A
2x208V 30A
Cross-connect
Two cross-connects
Internet access 5Mbps 5Mbps 10Mbps
Easy way to get started
Reliability & Performance
Reliability & performance
365 Data Centers Confidential 22
100 power outages
56 lightening storms
31 tornados
9 extreme hot days
563 hail storms
5 hurricanes
389 floods
Maintained Up1me Over the past decade
Reliability & performance
365 Data Centers Confidential 23
Security
Meet Me spaces restricted and escorted carriers
Customers have 24x365 secure access
24x365 site monitoring through Security Opera1ons
ID Cam, authen1ca1on for entry
Mo1on sensor, alarms and recording
Dry pipe pre-‐ac1on system
Heat and smoke detector above and below raised floors
CRAC units
72 degrees =/-‐5
Humidity maintained at 35-‐55%
ASHRAE Standards
Environmentals
24x365 on-‐site access to CSC
Physical site – 2 factor
World class customer care
365 Data Centers Confidential 24
Customer Support Center (CSC) is an “always available” support team
Commiced to providing our customers with consistent high-‐quality service
Contact us for anything! We’re here to help.
Customer Care
Our approach
SMBs
365 Data Centers Confidential 25
Channel
Economic Dev.
Easy and Flexible
Connected
Hybrid cloud Data Centers
Downtown Tier 1 and 2
Markets
Next Steps