9 Keys to a Successful Spanish Language Dependent Audit

By Paul Passantino

People of Hispanic origin are the nation’s largest ethnic or racial minority in the United States.

56.6 MILLION

Why?

1. Spanish speakers appreciate live, NATIVE Spanish customer care

Spanish speakers prefer to understand the verification process in

their native language(even if they speak English fluently)

2

Spanish speakers appreciate the ability to send and receive emails in

Spanish

3

Spanish workers are more likely to verify adult dependents as Domestic Partners (because they have never fully

understood the rules of eligibility)

4

It is important to stay on top of address changes and postal notices

5

Spanish workers are more likely to mail documents

6

Spanish workers are more likely to require a 2nd or 3rd letter

7

For best results, subsidize the cost of document retrieval

8

9. Be flexible with documentation

Adding Spanish to any project requires forethought, resources, and proper planning. Many employers find that the best thing to do is work with an experienced team of experts who know how to work with a diverse employee population and have a track record of sensitivity to the unique needs of a Spanish-language-first community.

DSI’s Southern California-based team spans multiple cultures and speaks a variety of languages. Not only does this make DSI uniquely suited to serve our clients’ diverse employees but we’re confident in the exceptional results that come from sensitive, native-speaking dependent verification projects.

See what DSI can do for you. www.dependentspecialists.com

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