9 Lean Lessons at The New York Times

The Pilot3 opportunities · 6 weeks · 3 teams

Challenges, Successes and Learningsbrought to you by the number “3” and the letter “C”.

(with apologies to the Children’s Television Network.)

CapacityMake sure your participants have dedicated time available.

CollocationProject rooms don’t cut it. Get teams constantly together, even if you need to rent a room!

Capability gapTeams may not have perfect skills or tools, so encourage them to get creative. There’s always some way to test.

ChampionsParticipants who “get it” go out and make things happen, and can be your strongest cheering squad.

CollaborationCross-functional members working towards the same goals from the beginning? Awesome.

Customer focusGetting out of the building reinforced for teams how ideas need to be (and can be) validated quickly.

ConditionsPilot programs help identify prerequsites that will ease adoption for existing teams.

ConfirmationReal-world opportunities demonstrate to execs and teams alike that yes, it can work here.

ConventionsRunning through discovery sessions several times enable us to share learnings, processes and tools with other teams.

Thank you!Al Ming

al.ming@nytimes.comlinkedin.com/in/alming