ACCO 202 - Major Project [FINAL]

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ALEXANDRE DUSSAULT, BROOKE GRAHAM, CAMILLA HERLIN, ALESSIA NICOLUSSI, ANNA PERCZEW, MARK SCHAEFER DICKERMAN, & ISABELLA SOTO

REENGINEERING

Agenda• Home Improvement Industry Overview

• Competition and Main Players

• Market Research

• Company Overview: The Current Situation

• Strategy I & II

• Marketing

• Final Recommendation & Implementation

INDUSTRY OVERVIEW

Industry Overview

(Source: Euromonitor International - Passport)

Industry Overview

OPPORTUNITIES THREATS• Capturing Millennials Market • Recovering Economy• New Medias

• Exchange Rate• Competitors

(Source: Euromonitor International - Passport)

COMPETITION AND MAIN PLAYERS

Price

Quality

Competitors - modernlamps.ca

Price

Quality

Competitors - modernlamps.ca

Competitors - Cuisine Montréal

Price

Quality

Competitors - Cuisine Montréal

Price

Quality

MARKET RESEARCH

Market Research• Profiling the Customer

(based on 50 surveyed individuals)

• 25-45 Years of age

• Women buying their first apartment

• Students

• Women with family

• Low-Medium Income

Market Research(continued)

• Trends, Findings & Conclusions(based on 50 surveyed individuals)

• Market wants lighting that is affordable, and has trendy design

• Majority of Market (75%) are renters

• In fact, 50% of dwellings in the GMA are rentals

• Market is increasingly becoming socially active (esp. on Social Networks)

• Prefer making purchase in-store rather than online

COMPANY OVERVIEWTHE CURRENT SITUATION

Company OverviewCurrent FinancesCurrent FinancesCurrent Finances

ModernLamps.ca

Current Finances

Rent

Current Finances

$3000/month

Current Finances

Insurance

Current Finances

$70/month

Current Finances

Marketing

Current Finances

$300/month

Current Finances

Utilities

Current Finances

$200/Month

Company Overview

STRENGTHS

• Affordable Prices• Manufacturing Cost

• Trendy Designs

WEAKNESSES• Location • Inventory (Availabilty)• Awareness • Limited Budget

Current FinancesCurrent FinancesCurrent FinancesModernLamps.ca

Current Finances

Rent

Current Finances

$3000/month

Current Finances

Insurance

Current Finances

$70/month

Current Finances

Marketing

Current Finances

$300/month

Current Finances

Utilities

Current Finances

$200/Month

Current Issues

Current Issues• Location

• Strategy I - Repositioning

• Strategy II - New Identity/New Location

Current Issues• Location

• Strategy I - Repositioning

• Strategy II - New Identity/New Location

• Awareness

• Social Media

• The National Home Show(Salon national de l’habitation)

STRATEGY I

STRATEGY IREPOSITIONING OF MORDERNLAMPS.COM

Strategy I

• Highlights

Strategy I

• Highlights

• Downsizing

Strategy I

• Highlights

• Downsizing

• New Positioning/Distribution Strategy

Strategy I

• Highlights

• Downsizing

• New Positioning/Distribution Strategy

• Increasing Reach/Market

Strategy I (continued)Repositioning mordernlamps.com

Current Distribution ArrangementManufacturer

(Retailer)

Strategy I (continued)Repositioning mordernlamps.com

Current Distribution Arrangement

New Distribution Arrangement

Manufacturer

ManufacturerRetailer

(Independent Decor Boutiques)

Distributor(w/ Storage)

(Retailer)

Strategy I (continued)Repositioning mordernlamps.com

Current Distribution Arrangement

New Distribution Arrangement

Manufacturer

ManufacturerRetailer

(Independent Decor Boutiques)

(Retailer)

Strategy I (continued)Repositioning mordernlamps.com

Current Distribution Arrangement

New Distribution Arrangement

Manufacturer

ManufacturerRetailer

(Independent Decor Boutiques)

(Retailer)

Online

Strategy I (continued)Repositioning mordernlamps.com

*estimated

modernlamps.CA modernlamps.COM Change

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Insurance $70/month $10/month +$60

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Insurance $70/month $10/month +$60

$300/month $1,500/month -$1,200

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

Marketing

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Insurance $70/month $10/month +$60

$300/month $1,500/month -$1,200

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

Expenditure

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Insurance $70/month $10/month +$60

$300/month $1,500/month -$1,200

Utilities $200/Month $100/month +$100

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

Expenditure

modernlamps.CA modernlamps.COM Change

Rent $3,000/month $315/month +$2,685

Insurance $70/month $10/month +$60

$300/month $1,500/month -$1,200

Utilities $200/Month $100/month +$100

Total $3,570/month $2,090/month +$1,735

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

Expenditure

*estimated

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

Strategy I (continued)Current Vs. Anticipated Finances*

*estimated

STRATEGY IIINTRODUCING THE

STRATEGY II

.HOUSE GROUPINTRODUCING THE

Strategy II• Highlights

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

• Combining both ModernLamps.House & ModernKitchen.House under the newly created .House Group

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

• Combining both ModernLamps.House & ModernKitchen.House under the newly created .House Group

• Simplifies Image

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

• Combining both ModernLamps.House & ModernKitchen.House under the newly created .House Group

• Simplifies Image

• Streamlines Operations

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

• Combining both ModernLamps.House & ModernKitchen.House under the newly created .House Group

• Simplifies Image

• Streamlines Operations

• Opportunity for Growth (Eg. ModernBathroom.House)

Strategy II• Highlights

• New domain extension (.House), offers new and & unique opportunity

• Combining both ModernLamps.House & ModernKitchen.House under the newly created .House Group

• Simplifies Image

• Streamlines Operations

• Opportunity for Growth (Eg. ModernBathroom.House)

• New Location

Strategy II (continued)

Rate

Area

Pros

Cons

Walk Score®

438 rue St-Pierre

(Vieux-Port)

$1,500/month +Tax

(Excl.: Heating & Electricity)

1,275 sq.ft

• Location• Walking Traffic• Ambiance• Target Market

(tourists & high income)

100

Strategy II (continued)

Rate

Area

Pros

Cons

Walk Score®

438 rue St-Pierre

(Vieux-Port)

$1,500/month +Tax

(Excl.: Heating & Electricity)

1,275 sq.ft

• Location• Walking Traffic• Ambiance• Target Market

(tourists & high income)

100

4725 rue Sainte-Catherine E

(Hochelaga)

$1,600/month +Tax

(Excl.: Heating & Electricity)

1,855 sq.ft

• Target Market• Area (sq.ft)

• Location

83

Strategy II (continued)

Rate

Area

Pros

Cons

Walk Score®

438 rue St-Pierre

(Vieux-Port)

$1,500/month +Tax

(Excl.: Heating & Electricity)

1,275 sq.ft

• Location• Walking Traffic• Ambiance• Target Market

(tourists & high income)

100

4725 rue Sainte-Catherine E

(Hochelaga)

$1,600/month +Tax

(Excl.: Heating & Electricity)

1,855 sq.ft

• Target Market• Area (sq.ft)

• Location

83

1366 rue Ontario E (Ville Marie)

$1,800/month +Tax

(Excl.: Heating & Electricity)

1,689 sq.ft

• Walking Traffic• Nice Window Front

• May require extensive renovations

97

MARKETING

Social Media

Social Media• Keep the posts short (posts under 80 characters show 27 % more

"engagement")

Social Media• Keep the posts short (posts under 80 characters show 27 % more

"engagement")

• Avoid using capital letters

Social Media• Keep the posts short (posts under 80 characters show 27 % more

"engagement")

• Avoid using capital letters

• Best time to reach users: 8am, 12pm-1pm, and 5pm-11 pm

Social Media• Keep the posts short (posts under 80 characters show 27 % more

"engagement")

• Avoid using capital letters

• Best time to reach users: 8am, 12pm-1pm, and 5pm-11 pm

• Use questions in your posts (a question should always be positioned at the end of the post → results in 15 % higher engagement rate - When, where, would, why, how, which - “Which lamp do you prefer?”)

• Take advantage of different occasions by customizing posts For example: Mother’s Day -“Did you forget to buy something to your mother? This is the perfect gift..."

• Put the Facebook and Instagram Icon on the top of your webpage → more easily seen and clicked (Today the icon is in the bottom)

• Promote your Facebook page and Instagram account in-store (walls, packaging, business cards & doors) → creates awareness

Social Media

• Put the Facebook and Instagram Icon on the top of your webpage → more easily seen and clicked (Today the icon is in the bottom)

• Promote your Facebook page and Instagram account in-store (walls, packaging, business cards & doors) → creates awareness

Social Media

Example of an Instagram & Facebook Campaign

Social Media

Example of an Instagram & Facebook Campaign

→ Creates engagement, activity & WOM

Social Media

The National Home Show• March 6th - 15th, 2015

The National Home Show• March 6th - 15th, 2015

• 150,000 attendees (2014)

The National Home Show• March 6th - 15th, 2015

• 150,000 attendees (2014)

• Pricing Options (10x10):

• $27.50/sq.ft. ($2,750)

• $26/sq.ft. ($2,600)

• $15/sq.ft. ($1,500)

The National Home Show• March 6th - 15th, 2015

• 150,000 attendees (2014)

• Pricing Options (10x10):

• $27.50/sq.ft. ($2,750)

• $26/sq.ft. ($2,600)

• $15/sq.ft. ($1,500)

• 23% of attendees are seeking lighting products

The National Home Show• March 6th - 15th, 2015

• 150,000 attendees (2014)

• Pricing Options (10x10):

• $27.50/sq.ft. ($2,750)

• $26/sq.ft. ($2,600)

• $15/sq.ft. ($1,500)

• 23% of attendees are seeking lighting products

• 75% of attendees plan on purchasing a product from an exhibitor within the next 6 months

• Now taking registration!

FINAL RECOMMENDATION & IMPLEMENTATION

ImplementationDecision MatrixDecision Matrix

Strategy I (Repositioning)

Decision MatrixStrategy II

(New Identity)

Decision Matrix

Financial Risk

Decision Matrix

Decision Matrix

Decision Matrix

Cost of Implementation

Decision Matrix

Decision Matrix

Decision Matrix

Ease of Implementation

Decision Matrix

Decision Matrix

Decision Matrix

Time Needed for Implementation

Decision Matrix

Decision Matrix

Decision Matrix

Possibility for Growth

Decision Matrix

Decision Matrix

Implementation - Strategy II

~3 Months

Implementation - Strategy IICreation

of the .House

Group

1 Month

Implementation - Strategy IICreation

of the .House

Group

1 Month1 Month

Retrofit New

Location

1 Month

Preparation & Moving to

New Location

“The secret of change is to focus all of your energy, not fighting the old, but on building the new.”

-Socrates