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University Of IllinoisUniversity Of IllinoisVideo/Webinar/Audio

Conferencingin a Unified Communications format

Jim HamiltonACE/NETC June 7, 2009

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Meeting Place brings all Meeting Place brings all three media together in a three media together in a

single boxsingle box• Audio Conferencing

• Web Conferencing

• Video Conferencing

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Technical CombinationTechnical Combination

• Cisco purchased WebEX and Latitude Communications and combined features of both• Breeze (Adobe Connect) is “under-the-hood” engine

• Web Conference is FLASH-based, not JAVA- based• Full-screen visuals with Zoom feature

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University Of IllinoisUniversity Of IllinoisCampus Teleconferencing ServiceCampus Teleconferencing Service

Essentially a campus VoIP phone systemActivated Oct 10, 2008Purchased June, 2007Evaluation Team of 24

Implementation Team of 16Install Team of 10

(ACES-2, CITES-2, Cisco-3, AT&T-2, Lightscape-1)

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Audio has Three Points of Audio has Three Points of EntryEntry• 800-DISTANT … toll-free to caller

• 217-239-1048 … caller pays the long distance

• H.323 standards-based VoIP telephone or softphone

• System Auto-Extends in both time and number of lines (if capacity available)

Cost depends on point of entry and time in conference

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IP Video Conferencing over InternetIP Video Conferencing over Internet

• H.323 Video End Points• GDS Registered with Gatekeeper

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Easy to UseEasy to Use

• Self-scheduled...24 hours a day• Integrated into Outlook calendar

– Plug-in required for Outlook– Accept Telenet meetings as appointments

• Emailed invitations• Email contains “click to

attend button”

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Big Advantage to Video with Audio with Big Advantage to Video with Audio with Data in the same meeting in the same boxData in the same meeting in the same box

• Same Meeting ID and Password used regardless of entry path

• Bandwidth-challenged sites have alternatives

• Same controls and features

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Audio and Web Conferencing Audio and Web Conferencing Packaged TogetherPackaged Together

• Book Audio Conference; Web Conference comes automatically

• Web Conference always there running in the background until needed

• Schedules same number of audio lines and computer ports

• Records audio and data

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Audio and Web Conferencing Audio and Web Conferencing RecordingsRecordings

• Instant access to recording via phone or computer after meeting concludes

• Downloadable Digital Recording files in WAV, Windows Media, MP3 audio formats

• Web “movie” with audio/video in sync

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Multiple Levels of Security PossibleMultiple Levels of Security Possible

• Unique meeting ID and Password• Restrict Entry: anyone, profile-

members-only, invited-persons-only• 3 levels of entry

announcement...Beep tone?• Lock the Meeting Room Door

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Web Conference hasWeb Conference hasthree levels of controlthree levels of control

• Collaborative (default)• Presenter

– Restricts screen views

• Webinar– Lecture mode…audio muted

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Meeting Moderator ControlsMeeting Moderator Controls

• Participant List

• Who is talking list

• Rename/Eject/Mute any line

• Record Stop/Start

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Teaching FeaturesTeaching Features• Instant Polling---short answer questionsInstant Polling---short answer questions

– Response formatted in Bar or Pie chartResponse formatted in Bar or Pie chart• Chat/Instant MessagingChat/Instant Messaging• White Board with Drawing-toolWhite Board with Drawing-tool• Nine Audio Breakout-Rooms Nine Audio Breakout-Rooms

– for small group discussionfor small group discussion• Participant mics may Participant mics may

be muted be muted

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More More Teaching FeaturesTeaching Features

• Profiled user may call out to add guest speakers, or additional participants

• Underline, Use a Big-Arrow Pointer • Animated PowerPoint slides• Display any MS OFFICE software• Interactive web site viewing

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Attach content to meetingAttach content to meeting

• Attach before/during/after the meetingAttach before/during/after the meeting– PowerPoint slidesPowerPoint slides– Word text-documentsWord text-documents– Excel SpreadsheetsExcel Spreadsheets– URLs/hotlinksURLs/hotlinks

• Archive storage for 30 daysArchive storage for 30 days

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Max Capacity• 138 telephone lines via 800 number or 217 138 telephone lines via 800 number or 217

area code numberarea code number

• 55 Voice over Internet Protocol (VoIP) lines 55 Voice over Internet Protocol (VoIP) lines using H.323 devicesusing H.323 devices

• 48 video conferencing ports48 video conferencing ports

• CITES has a second duplicate system for CITES has a second duplicate system for redundant or disaster backupredundant or disaster backup

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Cost with 28% Educational DiscountCost with 28% Educational Discount• Base charge of $25 per meeting

• Zero charge for calls via VoIP H.323 endpoints

• 12 cents per minute per line for calls coming via public telephone network

• Add 8 cents per minute per line for calls via the AT&T 800 number

• 12 cents per minute per endpoint/site for video conferencing

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• Zero charge for data conference ports

• Zero charge for digital recording

• Zero charge for archival storage for 30 days

• No charge if cancelled before event

• “No Show” fee for not attending scheduled meeting

• “Miss Piggy” gross overbooking fee

• “Scheduling Assistance” fee

Additional FeesAdditional Fees

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Try Meeting Placehttp://telenet.aces.illinois.edu