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Agency for Clinical Excellence
ACE Vision is the only such management consultancy in India, that has been set up
to deal with Clinical Audits and Clinical Governance issues.
ACE Vision Health Consultants P. LtdACE Vision Health Consultants P. Ltd
Putting effective auditand governance in healthcareto the forefront
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Contents
ACE Vision OverviewACE Vision Overview
Healthcare servicesHealthcare services
Specific proposalSpecific proposal
CredentialsCredentials
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Overview
ACE Vision Health Consultants Pvt. Ltd. is a Healthcaremanagement consulting firm established in year 2004, and
based in Jaipur.
It is a sister concern of a secondary care multispecialty hospital with 200 beds operational since 1994 in Jaipur.
ACE seeks to work with the client, at his convenience, his pace and customized to his needs, to achieve the clients
excellence in healthcare infrastructure and operational issues. To achieve this goal, we lend a helping hand to both
government and private sectors- in primary, secondary and tertiary care, set-ups, to achieve excellence in Health Care.
This entails working right from Project Feasibility studies to Hospital Planning, design and architecture andmoving on to
credible and effective Evidence Based Clinical care management programs driven by the consciousness of cost andquality, working around research, physician expertise and patient values.
As per IBEF report 2009, ACE Vision Health Consultants was awarded as one of the best ten companies for hospital
planning pan India. Please see the attached file, pg no 43 for reference
Mission statement
ACE Vision Health Consultants is dedicated to assisting healthcare systems as they seekmethods to support their team
in improving quality, availability and efficiency of care. It is determined to achievemeasurable process and outcome
change within a cost effective framework focused on the Healthcare.
.
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Consulting Services
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Training
Epidemiological
Studies
Business
Development
Research &
Policy
Development
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
Mahatma Gandhi Mission Hospital, Aurangabad
Indian Spinal Injuries Institute, Delhi
GTZ Project- Sindhudurg District hospital, Pune
Clinical
Excellence
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
Fortis Hospital, Jaipur
Sanjeevni Hospital, Sirsa
Fertility and general hospital, Kota
Avalon Consulting, Mumbai
4 B Serve Opportunity International, Mission
Hospital, Nandyal
Jyoti Hospital, Jaipur
Mallika Lifeline Hospital, Vidhyanagar (Chennai)
Apex Hospital, Jaipur
Hospital
Planning &
design
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Client Base
Health
Insurance
AccreditationPreparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
M.P. State Government- 2
Hosp. and 2 SNCU units
Nirmal Hospital, Surat
Mahakoshal Hospital, Jabalpur
Jamdar Hospital, Jabalpur
Metro Hospital, Jabalpur
Sanjeevan Hospital, Jabalpur
Narmada Hospital, Bhopal
Jaipur Hospital, Jaipur
Accreditation
Preparation- ISO,
NABH, NABL
Apex Hospital, Jaipur
Shekhawati Hospital, Jaipur
Jyoti Hospital, Jaipur
Ashutosh Hospital, Surat
Javitri Hospital, Lucknow
Dhrasthi Eye Hospital,Dahod
Navodaya Hospital, Bhopal
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
World Bank, New Delhi
SGPGI, Lucknow
Critical assessment health initiatives of the Gujarat
govt.- Govt. of Gujarat
Swasthya Kalyan Blood Bank, Jaipur
Research &
Policy
Development
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
India Heart watch, Univ of California, AIIMSMonilek hosp- epidemiological study
Epidemiological
Studies
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
Hospital in Dammam, UAE
Anand Orthopaedic and Trauma Centre, Saharanpur
Apex Hospital, Jaipur
Business
Development
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Client Base
Health
Insurance
Accreditation
Preparation
Medical Tourism
Hospital
Planning &
design
Clinical
Excellence
Trainings
Epidemiological
Studies
Business
Development
Research &
Policy
Development
SIHFW- Critical care training
All NABH related trainings
Trainings
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SETTING UP A Diagnostic Centre & Laboratory- steps taken after
feasibility / DPR part is done
Diagnostic centre stacking, planning and designingDiagnostic centre stacking, planning and designing as per accreditation and legal norms (inas per accreditation and legal norms (inassistance to the architect)assistance to the architect) (If required we can bring the architect on board)(If required we can bring the architect on board)
Plan the infrastructure as per basic norms with reference to efficient hospital operations.
Understand the legal mandates / licenses and acts applicable for this set-up, and facilitate their
implementation within the infrastructure and in getting them.
Create areas for clinical services, non clinical services, example, accounts, administration etc. and
diagnostic services, example, laboratory, x-ray, laundry, housekeeping etc.
Developing policies and SOPs, and setting the operational systemsDeveloping policies and SOPs, and setting the operational systems
Equipment planning , with electrical load determination.
Facilitation in vendor identification for medical and non medical equipments.
Manpower planning .
Setting of tariffs.
Setting all systems and flows of work, and integration of different areas with each other. Example for
bio medical waste management, equipment management and maintenance, HR records, pharmacy
(medical shop), etc.
Facilitation on documentation aspect of the hospital work.- creating various stationeries and forms for
doctors, and admin.
Training to various staff on the systems and policies.
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Just like MCI is responsible for Clinical Work and rules and regulations, theQCI (Quality council of India) as un undertaking of the Govt. of India, is
responsible for Quality and standardization of care in hospitals, diagnostic
centres and laboratories. http://www.qcin.org/
As per our requirement, we need to have NABH for Diagnostic centre and
NABL for Laboratory separately.
The fees category charged by QCI would be-
NABH (Diagnostic centre - 3 ormore than 3 modalities)
(application fees) 20000/- (annual accreditation fees) 60000/-
NABL (Laboratory)
Micro Sized Lab - [ 1 25 Patients per day ] -- INR 15,500 + Service Tax ( as applicable )
Small Sized Lab - [ 26 50 Patients per day ] -- INR 27,500 + Service Tax ( as applicable )
Medium Sized Lab - [ 51 -- 100 Patients per day ] -- INR 55,000 + Service Tax ( as applicable)
Large Sized Lab - [ 101 and above Patients per day ] -- INR 82,500 + Service Tax ( as applicable )
QCI AND NABH, NABL- What is it?
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Our Modus Operandi
When we take up a project we do the following activities-- Undertake infrastructural assessment and give recommendations for change-
this will include detailed plans from us.
- Set up the NABH & NABL core team for implementing change- Set up the committees- Set out the plan for obtaining licenses and any other statutory requirements
- Set up all required system
s eg. HR, CSSD, equipm
entm
aintenance,housekeeping, stores , Infection Control etc.
- Set up required registers for documentation, re design / modify if and asrequired the medical stationery
- Trainings , mock drills are done- Mock audit, quality indicators are prepared.
We undertake visits to the hospital as mutually decided, create a direct liaisonofficer called the NABH co-ordinator from amongst your team, and deal withhim on a regular basis, and monitor the progress or discuss concerns etconce a week with the owner.
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Sheenu Jhawar- Director
Has a decade of experience in healthcare, having qualified from and regularly updated knowledge base from Harvard
University School of Public Health (Improving Quality in Health Care services ), University of Edinburgh, U.K.
(Certificate-Mastering Clinic Audit), University of Oxford, U.K. (Certificate- Research Skills 2004, Descriptive
Studies),
London School of Hygiene and Tropical Medicine, University of London U.K(Post Graduate Diploma in Health
systems Management), University of North Carolina Chapel Hill, U.S.A., Internship Program for Young Healthcare
Professionals from S. Asia (IPYP), Indian Institute of Health Management Research (Post Graduate Diploma in
Hospital Management Management).
Sheenu is a regular writer of articles and papers related to healthcare and has been extensively published. She is also a
speaker at various conferences of national and international repute.
She has work experience in UK in the NHS for 4 years.
Credentials
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Clinical Lead Advisor
Dr. Sachin Jhawar
MBBS, MS (Gen. Surg.), MRCS Ed. UK, Higher specialized training (France, and Germany) MDP in Hospital Management
and Quality (IIM, Ahmedabad)
Management Team
Dr. Ruchi Khanna
MBBS, PGDHHM, (Hospital and Health Mgt., Symbiosis, Pune) PGDMLS (Medico-legal , Symbiosis , Pune)
Dr. Prateek SharmaM.Sc. Healthcare Management, (Univ. of Manchester, U.K.), B.D.S.
Mr. Puneet Jain
B.E. (Biotechnology), MBA (Hospital and Health Mgmt.)
The firm is supported by an associate architectural firm, associate chartered accountancyThe firm is supported by an associate architectural firm, associate chartered accountancyfirm, a team of hospital management consultants, bio medical engineer, and part timefirm, a team of hospital management consultants, bio medical engineer, and part time
medical doctors.medical doctors.
Credentials
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Management Team
Mr. Jatin Kumar
B.Sc Medical Microbiology, PGDHM (Hospital Management), (IIHMR, Jaipur), Visiting faculty at department of Hospital
management, HNGU, Ptan Gujarat.
Dr. Vinod Mishra
BAMS, PGDHM, (Hospital Mgtm.IIHMR, Bangalore)
Ms. Ridhi Sharma
B.Sc, PGDHM, (Hosp. Mgtm. IIHMR, Jaipur)
Dr. Tanushree Bohra
BDS, PGDHM, (Hospital and Health Mgt., Symbiosis, Pune) PGDMLS (Medico-legal , Symbiosis , Pune)
Ms. DeepshikhaB. tech (Bio Medical Instrumentation)
Ms. Manisha
B.Pharm, MBA HR (MNIT)
Credentials
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Dr. Ajay Sharma
MBBS, MS (Gen Surgery) M.Ch. (GI Surgery)
Dr. Mallika Swaroop
MBBS, MS (OBS, GYN), MRCOG, London UK.
Dr. Jitendra Falaudia
MBBS, MD, DM (Nephrology)
Dr. Sanjiv Sidana
MBBS, MD, DM (Cardiology)
Credentials
Dr. Suchika Gupta
MBBS, MRCS, Glasgow, UK
Dr. Sanjeev Hooja
MBBS, MD (Paediatrics)
Mr. Majid
General Nursing Diploma, and several certificate
courses with work experience from Saudi Arabia.
Dr. Rajeev Yadav
M.B.B.S. M.D. (Preventive and Social Medicine)
Clinical Team for relevant inputs
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Contact details-
sheenujhawar@yahoo.com
0-9829053136, 0-9314645852
Address-
ACE VISION HEALTH CONSULTANTS PVT. LTD.
C/0 Apex Hospital,
SP 4&6, Malviya Industrial Area
Malviya Nagar,
Jaipur.
Thank You