Advanced Online Marketing Analytics & Behavior-Triggered Lead Nurturing

Post on 07-May-2015

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Join Kuno Creative's Chris Knipper (CEO) and John McTigue (EVP) as they present results from our first 30 days experience using the very latest marketing automation tools and advanced lead generation strategies. Highlights: -Which landing page designs get the highest conversion rates? -What are the best pathways and the biggest bottlenecks in your website? -What are the hidden barriers to converting visitors to leads? -What events should immediately trigger a response and how to respond? -How to better manage your sales funnel via marketing analytics

transcript

Twitter: #KunoLeads

Turn Visitors into Customerswith Advanced Landing Pages,

Behavior-Driven Communications &Advanced Marketing Analytics

Turn Visitors into Customers• 3 Definitions• Question Your Assumptions• Past Options for A/B Testing• New Landing Page Strategies• Identifying What to Track

on Your Marketing Channels• Examples of How We Started

Using It Over the Past 30 Days• Questions & Answers

– John & Chris

Chris KnipperCEO

@chrisknipper

John McTigueEVP

@jmctigue

Twitter: #KunoLeads kunocreative.com

3 Definitions

Twitter: #KunoLeads kunocreative.com

Advanced Landing Pages

Behavior Driven Lead Nurturing

Optimize your landing page conversion rates with A/B testing.

“Trigger cross-channel communications via email, mobile, and social channels based on user behavior.”

Advanced Marketing/Lifecycle AnalyticsMonitor how leads move through your website and track performance and revenue across all your channels, including social media, mobile, email, & web.

Question Your Assumptions

• Getting Found

• Influences

• Volume -> Velocity

• Revenues $$$

Twitter: #KunoLeads kunocreative.com

Landing Page or Advanced Landing Pages?

• Non-Integrated Third Party Applications

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• Time Consuming• Advanced Skills Required

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Advanced Landing Pages

Twitter: #KunoLeads kunocreative.com

Advanced Marketing /Lifecycle Analytics

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New Options for A/B Testing

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Behavior-Triggered Events

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Add If/Then Actions To Your Sales Funnel

Twitter: #KunoLeads www.kunocreative.com

If they look at our prices (A), Then send ->Content Piece (1),

If they have done A & B, Then send Content Pieces 1 & 2

Behavior Driven Communications

Answer With Content

Help Getting Started Content

Send Related Case Studies Based on Behavior

Twitter: #KunoLeads kunocreative.com

How Much Should SMB’s and Start-ups Budget for Inbound Marketing?September 3, 2011

Inbound Marketing Budget Inbound Marketing Blog Inbound….August 18, 2011

Budgeting for Inbound MarketingJuly 26, 2011

Inbound Marketing Costs – Calculating ROI.July 8, 2011

Price Objections

Signed Up For Unused Trial

Downloaded Our White Paper

30 Days of Collecting Data

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Advanced Landing Pages

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A

B

29.5%

34.7%

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Advanced Marketing/Lifecycle Analytics

Middle Funnel White Paper

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Advanced Lifecycle Analytics

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65% download on the first visit!

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Advanced Lifecycle Analytics – First Touch

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Advanced Lifecycle Analytics – Last Touch

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Advanced Lifecycle Analytics – Assists

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Advanced Lifecycle Analytics – Keywords

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Advanced Marketing Analytics

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Advanced Marketing Analytics

Twitter: #KunoLeads www.kunocreative.com

Closed Loop AnalysisHow did our customers typically behave prior to purchase?

>50% less than 4 visits ~50% 5-10 pages

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Record Count Record Count

Closed Loop AnalysisHow are conversion rates changing since we started advanced lead analytics?

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Twitter: #KunoLeads kunocreative.com

What Have We Learned So Far?

3 Definitions:

• Advanced Landing Pages - A/B testing is helping landing page conversion rates = more TOFU & MOFU Leads

• Advanced Marketing and Lead Analytics – Monitoring the path leads travel through our website reduces costs and risks in content creation

• Behavior Driven Lead Nurturing – Maximize

volume and velocity with behavior-triggeredcross-channel communications.

Twitter: #KunoLeads kunocreative.com

We’ve Learned Data Drives Leads

• Our A/B testing is helping landing page conversion rates

• Strategy is dependent on data (event) tracking

• Our top-of-the-funnel lead nurturing is stuck in a loop

• Our sales cycle may be shorter than we thought

• We need to track all pages & events

• We need to do more performance-driven lead nurturing

3 Definitions

Twitter: #KunoLeads kunocreative.com

Advanced Landing Pages

Behavior Driven Lead Nurturing

Optimize your landing page conversion rates with A/B testing.

“Trigger cross-channel communications via email, mobile, and even social channels based on user behavior.”

Advanced Marketing/Lifecycle AnalyticsMonitor how leads move through your website and track performance and revenue across all your channels, including social media, mobile, email, & web.

Thank You for Attending!

Contact Kuno Creative oryour HubSpot sales rep for information about Advanced Landing Pages, Behavior Driven Communications and Advanced Marketing / Lifecycle Analytics. Chris Knipper

CEOJohn McTigue

Executive Vice President

Twitter: #KunoLeads kunocreative.com

Questions?