AG Mobile iProcurement - OracleAndy Gough Healthcare Sales Consultant Oracle Corporation Achieve...

transcript

Andy GoughHealthcare Sales Consultant

Oracle Corporation

Achieve Procurement EfficiencyOracle Mobile iProcurement

Agenda

Why is Mobility an Issue in Procurement?– Who cares?

Applying mobile technology to Procurement– What if we could…?

Oracle Solutions for Mobile Procurement

How does it all work?– The Science Part

Why is Mobility an Issue in Procurement?

Procurement has Developed– From Paper-based…

3Manager approval

2Find & complete form

1Find catalogue

16Payment is mailed

7Verify signature

6Employee status

5To purchasing

8Check addition

11Mail PO to Supplier

10Buyer checks

catalogue, creates PO9

Enter into PO12

Supplier ships

13Receiving department

delivers to you

4Maybe more approvals

14AP Matching

15Cheque is written

Procurement has Developed– From Paper-based– … To POP systems …

Procurement has Developed– From Paper-based– To POP systems– …To eProcurement & Integrated Systems…

Copier Paper Search

1st aid kit

UKprocure (Consortium Catalogue)

But what about…– Ward-based staff with no PC?– Clinicians moving around Hospitals?– Community-based Staff?

Midwives, Health Visitors, GPs etc– Primary Care Staff with no PCs?

Dentists, GPs, etc– Out-of-Office Managers?– Out-of-Office Suppliers?

These people need to…– Requisition Goods & Services– Check Requisition/Order Status– Authorise Requisitions & Orders– Check Budget Status– Be Notified of Exceptions, Problems & Urgents– Confirm Receipt of Goods– Access Management Information– Be Notified of Urgent Orders (Suppliers)

Currently…– Community Staff have to return to the office to order

goods– Invoices don’t match because requisitioners quote

the wrong price/product– Approvals wait for Managers to return to the office– Problems occur and no-one is there to notice– Goods Receipts don’t happen– Bottlenecks mean that everything takes far too long!

“Close to half of the average processing time of a purchasing request is due to the approver

being out of the office”

“Close to half of the average processing time of a purchasing request is due to the approver

being out of the office”

University of Illinois study “The Efficacy of Mobile Procurement”

“25% of Goods Receipts Transactions actually get booked

on the system”

“25% of Goods Receipts Transactions actually get booked

on the system”

NHS Trust

“eProcurement is great …”“eProcurement is great …”

NHS Trust

“…if you have a PC”“…if you have a PC”

Applying Mobile Technology to Procurement

What if…– Managers could approve or delegate Requisitions via their

mobile phone or PDA– Problems could be reported to managers or auditors via their

phone– Staff could record receipt of goods via PDA or by speaking to

the system?– Managers could access management information on their PDA– Suppliers could be informed of urgent orders via SMS– Community Staff could requisition goods & services using a

PDA or a mobile PC

Notifications & Notifications & AlertsAlerts

• Approvals Pending• Requisition/PO Status• Budget overspend• Urgent Requisition• PO Created• Large Requisition• Off-contract Requisition• Supplier Notifications• Goods Delivered to Stores

Oracle Workflow/Alert– Notifications via…

EmailSMSVoice

– Delivered to…PDAMobile PhoneLaptopKiosk

Order 21789 Received by Central Receiving. Goods will be delivered as normal, or can be collected.

03 Requisitions Require your Approval.

03 Requisitions Require your Approval

22--Way Way MessagingMessaging

Notifications Notifications Notifications & Alerts& Alerts& Alerts

• Requisition/PO Approval• Confirm Receipt• Invoice Approval

Oracle Workflow– Response

Processing via…EmailSMSVoice

138 Approve 138 ApproveRequisition 138 Requires Your Approval. Details below.

Requisition 138 Requires Your Approval. Details below.Requestor: A. Gough

Confirm receipt of items on order 147131

Line Item Description

Qty QtyRcvd

1 Toshiba Tecra

TransactionsTransactions222---Way Way Way MessagingMessagingMessaging

Notifications Notifications Notifications & Alerts& Alerts& Alerts

• Catalogue Search• Requisition Submission/Cancellation• Requisition Approval• Out-of-Office Delegations• Confirm Receipt• Invoice Approval

Shop for ‘first aid kit’

See resultsSee results

View productView product

Added to cartAdded to cart

Submit requisitionSubmit requisition

Receive requisition confirmationReceive requisition confirmation

See updated requisition historySee updated requisition history

Express receiveConfirm Receipt

Receipt confirmationReceipt confirmation

How Does it Work?

UserUser ChannelChannel

BrowsingBrowsingBrowsers on

Laptops, PDAs, PhonesBrowsers on

Laptops, PDAs, Phones

VoiceVoiceCell Phone

Regular PhoneCell Phone

Regular Phone

MessagingMessagingE-mail, SMS, Fax,

Voice, PagerE-mail, SMS, Fax,

Voice, Pager

DisconnectedDisconnectedWin32, Win CE, Symbian,

Palm OS, Pocket PC,J2ME

Win32, Win CE, Symbian,Palm OS, Pocket PC,

WirelessConnectionWireless

Connection

How Does it Work?

Business Applications

ContentContentMobilePlatformMobile

Platform

Oracle9iAS Wireless

Summary

Procurement Needs a Mobile Capability– Community Staff– Areas with no PCs– Managers Out-of-Office– Suppliers

Oracle 11i/9iAS supports Mobile Procurement– Notifications/Alerts– 2-Way Messaging– Transactions

Benefits

Improvements in Operational Efficiency – Staff don’t need to come back to base to use a PC– Removes Approval Bottlenecks

Improved flexibility to handle emergency situations – Find out about it– Do something about it before it gets worse

More timely communication and information

More Information

http://www.oracle.com/applications

http://www.oracle.com/ip/deploy/ias/mobile/

AG Mobile iProcurement - OracleAndy Gough Healthcare Sales Consultant Oracle Corporation Achieve...

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