Post on 19-Mar-2020
transcript
Mayor’s Office SERVICE: Issuance of Permits Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Constituents of the Municipality of Inopacan WHAT ARE THE REQUIREMENTS: Barangay Clearance with Official receipt, Municipal Official receipt Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Verbalize request for issuance of needed permit
Receiving clerk ask for barangay clearance
2 mins. Clerk
2 If Advice client to pay necessary fees at the MTO
1 min. Clerk Official Receipt
3 Prepare the requested permit 5 mins. Clerk Mayor’s Permit
4 Presents Official receipt to Clerk
Attach official receipt to mayor’s permit and have it signed by the mayor or his duly designated representative
3 mins. Clerk
5 Release mayor’s permit to client 1 min. Clerk
END OF TRANSACTION
Mayor’s Office SERVICE: Issuance of Certification Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Constituents of the Municipality of Inopacan WHAT ARE THE REQUIREMENTS: Barangay Certification Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Verbalize request for issuance of Mayor’s certification
Clerk ask the client to present brgy. certification and the purpose of the certification
3 mins. Clerk
2 Advice client to pay necessary fees at the MTO
1 min. Clerk Official Receipt
3 Prepare the requested certification 5 mins. Clerk Mayor’s Certification
4 Presents Official receipt to Clerk
Attach official receipt to mayor’s cert. and have it signed by the mayor or his duly designated representative
3 mins. Clerk
5 Release Mayor’s Certification to client
1 min. Clerk
END OF TRANSACTION
Mayor’s Office
SERVICE: Issuance of Tricycle Franchise Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Constituents of the Municipality of Inopacan WHAT ARE THE REQUIREMENTS: Barangay Clearance with Official receipt, Police Clearance, Certification of Membership to Tricycle Org. LTO O.R., LTO C.R. Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Verbalize request for issuance of tricycle Franchise
Receiving clerk ask for the above- stated requirements
3 mins. Clerk
2 Advice client to pay necessary fees at the MTO
1 min. Clerk Official Receipt
3 Prepare the requested Franchise 5 mins. Clerk Mayor’s Franchise
4 Presents Official receipt to Clerk
Attach official receipt to franchise and have it signed by the mayor or his duly designated representative
3 mins. Clerk
5 Release franchise to client 1 min. Clerk
END OF TRANSACTION
Municipal Budget Office SERVICE: Conduct Preliminary Review of Barangay Budget Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Brgy. Officials (Brgy. Officials (Brgy. Captain/Brgy. Treasurer) WHAT ARE THE REQUIREMENTS: Statement of receipts & expenditures/budget preparation form Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Submit brgy. budget with endorsement letter
Receive and review (preliminary) bgry. budget as to compliance to budgeting rules and regulations
w/ 1 day Budget Officer None Budget forms
2 Return to barangay if with discrepancy
3 If In order: prepare review letter 3 mins. Budget Officer None Review Letter
4 Endorse brgy. budget with review letter to SB for final review & approval
5 mins. Budget Officer None Brgy. Budget
5 Submit corrected brgy. budget
Back to step 1 to 4
END OF TRANSACTION
Municipal Agriculture Office SERVICE: Issuance of Fishing Permit Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Fisherfolks WHAT ARE THE REQUIREMENTS: CTC, Barangay Clearance with Official receipt, Motorboat Measurement/Engine Number Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Ask for requirement for Registration
List down the needed requirements 10 mins. Staff-Fisheries MA
2 Submit requirements for assessment of fees/payments
Assess and determine fees and advice for payments to Municipal Treasurer’s Office
20 mins. Staff-Fisheries M
Assessment Paper
3 Submit Official Receipt for Processing
Process documents for registration/ licensing/permits
15 mins. Staff-Fisheries M
Reg. Forms/ Gear License/ Fishing Permits
4 Get Approved Fishing Permit Clerk
Record and release the document 5 mins. Staff-Fisheries M
END OF TRANSACTION
Municipal Agriculture Office SERVICE: Distribution of Assorted Seeds (Rice, Corn, Assorted Veg. Seeds) Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Farmers and Fisherfolks WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Ask for seeds Ask for seed is needed and determine availability of same
5 mins. Staff-HVCC AT/MA
2 Sign/Affix signature in the Acknowledgement receipt
Let them sign in the log book and in the acknowledgement receipt
15 mins. Staff-HVCC AT/M
Acknowledgement receipt
3 Release requested seeds 5 mins. Staff-HVCC AT/M
END OF TRANSACTION
Rural Health Unit SERVICE: Medical Consultation Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Adult and Pediatric Patients WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Proceed to Information Section
Information Personnel will issue priority number
1 min Midwife None
2 Proceed to the registration table
Register/ retrieve family record, record chief complaints and take vital signs
10 mins. Midwife/Nurse None Individual Treatment
Record
3 Proceed to waiting area
Call patients with their given priority number
Midwife/nurse None
4 Proceed to Doctor’s room Conduct examination, diagnose/ treat prescribe medicine/ Refer patient to WLPH for cases not manageable by RHP
15 mins. Physician
none Drug prescription/
2-way referral slip
5 Proceed to midwife in-charge Provision of Drugs/ medicines as prescribed if available, facilitate the conduct of patient to nearest hospital when necessary
5 mins. Midwife/nurse Treatment Record /
referral slip
End of transaction
Rural Health Unit SERVICE: Issuance of Medical Certificate Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Patient WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Patient Verbalize request for issuance of Medical Certificate
Register/ retrieve family record, record vital signs and give instructions for payment
10 mins. Midwife/Nurse None Family Record
2 Pay to Treasurer’s Office
Official Receipt
3 Proceed to the Physician
Physically examine the patient and interview for its history
20 mins. RHP None Family Record
4 Issue Medical Certification 10 mins. RHP None Med. Cert.
END OF TRANSACTION
Rural Health Unit SERVICE: Laboratory Examination Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Adult and Pediatric Patients WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Proceed to Midwife/Nurse & verbalize request
Register/ retrieve family record, give instructions for payment
10 mins. Midwife/Nurse None Family Record
2 Proceed to Treasurer’s Office
Official Receipt
3 Proceed to Medical Technologist & give O.R. and request
Conduct laboratory Exam./Testing 3 mins. to 3 hrs. depend on type of
rest
Medical Technologist
4 Release Laboratory Result 1 min. Medical Technologist
None Laboratory Result
END OF TRANSACTION
Municipal Engineering Office/Office of Building Official
SERVICE: Issuance of Building Permit / Occupancy Schedule of Availability of Service: Monday - Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: All Filipino Citizen WHAT ARE THE REQUIREMENTS: C.T.C., Brgy Clearance, Notarized Application Forms, Plans Clearances from Various Agency, Tax Declaration/Title, Tax Certificate Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Endorse Application for Building Permit (Bldg Permit, Elect’l, Sanitary/Plumbing, Electronics, Architectural Etc.), Other Clearances
Discuss w/ Application the requirements and verify the completeness of requirements.
30 mins. Building Official None Building Permit, Elect’l, Sanitary Mech’l. Architectural, Electronics, Loc. Clearance, Completion Certificate
2 Check Plans and Endorse Documents to Proper Authority
1 day Other Concerned
Official
None Official Receipt
3 Survey/Site Inspection 3 days Personnel of Bldg Official
None Mayor’s Franchise
4 Advice Client to Proceed to Treasurer’s Office for Payment
10 mins. Office of the Treasurer
5 Client present O.R. Received Official Receipt and Record
15 mins. Personnel of Bldg Official
None Official Receipt
6 Approval, Recording and Releasing
20 mins.
END OF TRANSACTION
Municipal Treasurer’s Office SERVICE: Receive Payments of Real Property Taxes Schedule of Availability of Service: Monday - Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Constituents of the Municipality of Inopacan WHAT ARE THE REQUIREMENTS: Brgy. Clearance, Residence Certificate, Assessment form duly signed, contract of lease Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Present previous/latest receipt to revenue collection clerk
Verify at the Real Property Tax Record (RPTA)
5 mins. Revenue Collection Clerk
None O.R. for last payment
2 Compute real property tax 5 mins. Rev. Coll. Clerk 2 % of the Assessed value + penalty as the case may be
O.R. for last payment
3 Issue Official Receipt 3 mins. Rev. Coll. Clerk O.R. for last payment
END OF TRANSACTION
Municipal Treasurer’s Office SERVICE: Receive Payments for Business taxes/ permits/Licenses and other fees Schedule of Availability of Service: Monday - Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Constituents of the Municipality of Inopacan WHAT ARE THE REQUIREMENTS: Brgy. Clearance, Res. Certificate, Assessment form duly signed, contract of lease Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Proceed to Municipal Treasurer’s Office & verbalize intention to pay
Get individual Business Cards And verify record of payments
5 mins. Assigned Clerk Business Card
2 Ask for the required documents to support payment
1 Min. Assigned Clerk
3 Produce required documents Attached documents to business card and Advice client to proceed to Mun. Treasurer’s table
3 Mins. Assigned Clerk
4 Proceed to Mun. Treasurer’s Table
Make Assessment / computation
10 mins. Municipal Treasurer
Assessment Form
5 Proceed to Revenue Collection Clerk’s table and Pay the assessed payment
Issuance of receipts 3 mins. Rev. Coll. Clerk Official Receipt
6 Process the requested documents and release the same after it has been approved
3 mins. Assigned Clerk
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Assistance to Individual in Crisis Situation Schedule of Availability of Service: Monday - Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: The needy/indigent constituents of Inopacan WHAT ARE THE REQUIREMENTS: __None______________________________ Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Client expresses his/her need for financial assistance
Conduct intake interview to know his problem, family background & determine eligibility for assistance
20 mins. Social Worker None Intake sheet
2 Conduct background investigation to Validate economic situation and residency when necessary
3 hrs. Social Worker None
3 Prepare case findings 1 hr. Social Worker Social Case Finding Report
4 Process documents for financial assistance (voucher)
40 mins. Social Worker/ Clerk
None Voucher, Obligation request
5 Releasing of financial assistance
2 mins. Clerk/ Municipal Treasurer
6 Receive the financial assistance
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Pre-Mariage Counselling Schedule of Availability of Service: Every 2nd and Fourth Tuesday of the Month Morning only WHO MAY AVAIL OF THE SERVICE: Would be couples WHAT ARE THE REQUIREMENTS: Accomplished Marriage Expectation Inventory Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Would be couple referred by MCR
Administer MEI to would be couple, provide copy of MEI & pencil
20 mins. Social Worker None MEI
2 Fill-up & accomplish Marriage Expectation Inventory (MEI)
Assess couple KAS on Marriage
15 mins. Social Worker None MEI
3 Inform schedule of PMC session assistance
2 mins. Social Worker None Posted PMC schedule
4 Attend Pre-Marital Counseling (PMC) session
Discuss modular topics, synthesize & recapitulate the topics discussed
30 mins. Social Worker/ Accredited marriage counselor
None
5 Issue Pre-Marriage Certificate to would-be couple
5 mins. Social Worker/ Accredited marriage counselor
None
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Assessment of Beneficiaries under Philhealth Indigent Program Schedule of Availability of Service: Working days during renewal period 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Indigent Families WHAT ARE THE REQUIREMENTS: Brgy. Certification, Birth Certificate, Marriage Contract Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Client express hi/her need to avail Philhealth benefits
Refer to record if there is still available fund for new members or old members who need to be replaced
5 mins. Social Worker None Philhealth record
2 Interview client to determine his/her eligibility
5 mins. Social Worker None
3 Present documents Validate documents if it is complete and have no discrepancies
3 mins. Social Worker None
4 Fill-up the Family Data Survey Form & have it signed by the Brgy. Chairman
Review the FDSF as to the correctness of the data given (Spelling of names & b-date in comparison to docs presented)
5 mins. Social Worker None CHRF/FDSF MDR
5 Process Docs for submission to Philhealth Office
20 mins. Social Worker None CHRF/FDSF MDR
END OF TRANSACTION
Municipal Social Welfare & Development Office
SERVICE: Issuance of Senior Citizen’s I.D. Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Senior Citizens above 60 Years Old WHAT ARE THE REQUIREMENTS: Birth Certificate, 2 pcs. 1x1 recent ID photo Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Apply for issuance of senior citizen I.D.
Fill-up application form signed by chapter President of their barangay
10 mins. Social Welfare Aide
None Application form
2 Prepare rooster form 5 mins. Social Welfare Aide
None Rooster Form
3 Prepare ID for signature of OSCA Chairman and Mayor
3 mins. Social Welfare Aide
None Senior Citizen ID
4 Release Senior Citizen Card 1 min. Social Welfare Aide
None
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Issuance of Certificate of Indigency Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Indigent client who wants to avail free legal and medical assistance WHAT ARE THE REQUIREMENTS: Barangay Certification Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Indigent clients seek free legal assistance
Intake Interview 20 mins. Social Worker P 50.00 Intake form
2 Collateral Information 20 mins. Social Worker None
3 Issue Certificate of Indigency 2 mins. Social Worker None Certificate of Indigency
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Marriage Counseling Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Couple/Individual with problem on marital relationship WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Client express problem in marital relationship
Intake Interview 30 mins. Social Worker None Intake form
2 Attend counseling session Conduct counseling session 2 hrs. Social Worker None
3 Conduct home visit and counseling Session
2 hrs. Social Worker None
4 Provide client for legal assistance if he/she decides to separate
30 mins. Social Worker
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Referral to Hospital and other Line Agencies Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Individual/Couple with marital problems WHAT ARE THE REQUIREMENTS: None Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Client verbalize request for issuance of referral
Intake Interview 30 mins. Social Worker None Intake form
2 Conduct assessment or background investigation
2 hrs. Social Worker None
3 Prepare social case study report
2 days Social Worker None
4 Release social case study report and referral to client
5 mins. Social Worker
END OF TRANSACTION
Municipal Social Welfare & Development Office SERVICE: Assistance to Victims of Abuse Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Women and children who are victims of abuse WHAT ARE THE REQUIREMENTS: Medical Certificate, Birth certificate of minor Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Women/child and parent or guardian reports to the office regarding the abuse
Conducts Intake Interview 1 hr. Social Worker None Intake form
2 Counseling and comfort giving 1 hr. Social Worker None
3 Assist victim to the PNP for blotter and filling of complaint or dialogue with the offender Assist victims secure Medical Certificate when needed
30 mins. Social Worker None
4 Accompany victim to persecutor’s office and assist in filling of complaint
30 mins. Social Worker None
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE: REGISTRATION OF VITAL EVENTS ( Birth, Marriage, Death and Fetal Death) Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (No Noon Break) (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 * Proceed to the MCR and apply
Validate and verify record 15 min. Registry Clerk Marriage Application Fee P200.00, Marriage License Fee P100.00 & Counseling Fee P100.00
2 Present the Necessary documents for registration depending upon the status of the registrant
Advice payment to the Treasurer’s Office
3 Proceed to Treasurer’s Office for payment
Register document/s 15 mins. Registry Clerk
a. On Time Registration
2 Mins. Marriage Contract of Parents
5 Wait for 10 days posting period required on Application of Marriage License
Post 10 days of the application form
10 days posting before Marriage License is issued. (The expiration of Marriage License is 120 days)
Registry Clerk
6 Claim Marriage License Issue and release Marriage License
3 mins. Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – ISSUANCE OF CERTIFICATIONS (AVAILABLE) BIRTH/DEATH & MARRIAGE Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (No Noon Break) (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS
PERSON
RESPONSIBLE
FEES
1 * Proceed to the MCRO and verbalize request
* Verify computer data * Verify book of register of births/marriage
5 min. Baptismal, Marriage & Death Certificate or any document showing the facts of birth/death or marriage;
Registry Clerk P 100.00
2 Proceed to MTO for payment (windows 7 or 8)
3 Present Receipt to MCRO Encode & print the certification. Advise client to wait
5 mins. Official Receipt Registry Clerk
4 Wait for the requested certification of birth/marriage & death
Review and affix signature in the requested Certification
3 mins. Municipal Civil Registrar
5 Release of certification 2 mins. Municipal Civil Registrar/Register Clerk
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – BIRTH REGISTRATION (LATE) Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (No Noon Break) (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 * Proceed to the MCRO and verbalize request
* Verify computer data * Verify book of register of birth * Provide client with a short briefing on the service and it’s requirements
15 min. Verification from NSO; if positive OK; if negative, the requirements are Baptismal Certificate; Marriage Certificate of Parents; Community Tax of Applicant; Affidavit of Late Registration of Birth; (payment excluding affidavit)
Registry Clerk P 200.00
2 Provide necessary data required for Late Registration of Birth
Cause preparation of birth registration
20 min. Registry Clerk
3 Proceed to MTO for Payment (Windows 7 or 8)
4 Present Receipt to MCR
Encode/types info on the form & initial. Advise client to wait for details
15 mins. Official Receipt Registry Clerk
5 Wait for 10 days posting period required on the late registration of birth
Posting of the application for birth delayed registration
10 days posting
6 Claim the owner’s copy of the COLB: Review and affix signature
Cause transcription in the registry book, assign registry number, affix signature & release doc
3 days Municipal Civil Registrar/Register Clerk
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – APPLICATION FOR MARRIAGE LICENSE Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 * Proceed to the MCR and apply
Provide client with a short briefing on the service and its requirements
15 min. Contracting parties must be 18 yrs & above; Applicants must bring Certificate of No Marriage (CENOMAR) from NSO, Birth Certificate; Community Tax; 18-21 yrs old with Parent’s Consent; 22-25 years old Parent’s Advice; Attendance in Pre-Marriage Counseling
Registry Clerk Marriage Application Fee P200.00, Marriage License Fee P100.00 & Counseling Fee P100.00
2 Proceed to MTO for payment
3 Present Receipt to MCR Types data on Marriage Application Form Advise client to wait for details
15 mins. Registry Clerk
4 Review data and contracting parties affix signature on the application form
Review and advise contracting parties to undergo Pre-Marriage Counseling Seminar
5 mins. Municipal Civil Registrar
5 Wait for 10 days posting period required on Application of Marriage License
Post 10 days of the application form
10 days posting before Marriage License is issued. (The expiration of Marriage License is 120 days)
Registry Clerk
6 Claim Marriage License Issue and release Marriage License
3 mins. Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – REGISTRATION OF MARRIAGE Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1
Proceed to the MCR submit Certificate Marriage for Registration
Receive and register Certificate of Marriage
10 min. Certificate marriage from the Church/Civil institution
Registry Clerk N/A
2 Proceed to MTO for payment
3 Present Receipt to MCR
Transcribe and assign registry number and affix signature
3 days Registry Clerk
4 Claim owner’s copy
Release the document
3 mins. Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – LATE REGISTRATION OF MARRIAGE Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements; assist clients in NSO secpa verification
15 mins. Verification from NSO if positive OK. If negative, the requirements are: Church/Civil Marriage Certificate; Affidavit of Late Registration of Marriage
Registry Clerk 4 yrs. Below P 100.00; 5 yrs. Above P1000.00; P336.00 for endorsement & NSO security paper
2 Proceed to MTO for payment
3 Present Receipt to MCR; review and affix signature
Types info on the Marriage Certificate & initial. Advise client to wait for details
15 mins. Registry Clerk
4 Wait for the 10 days posting period required on Late Registration of Marriage
Post the application for late registration of marriage
10 – day Posting
Registry Clerk
5 Claim of owner’s copy
Cause transcription in the registry book, assign registry number. Review/Affix signature & release docs
3 days
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE SERVICE – REGISTRATION OF DEATH Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
15 mins. Filling up Certificate of Death; Signature of Informant; Signature of Attending Physician reviewed by MHO; If embalmed signature of embalmer
Registry Clerk Burial Permit P 50.00
2 Proceed to MTO for payment
3 Present Receipt to MCR
Types data on the Death Certificate & initial. Advise client to wait for details
15 mins. Registry Clerk
4 Claim the Certificate of Death
Review, transcribe in the registry book, affix & release the certificate
2 days Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE
SERVICE – RA 9048 Correction of Clerical Error Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
10 mins. NSO Security Paper (Birth); Any documents of the following Baptismal Certificate; Voter’s Affidavit; GSIS Records; Business Record; School Records; Driver’s License; Insurance; Land Titles; Certificate of Land Transfer; NBI/Police Clearance; Marriage Certificate; ADDITIONAL DOCUMENTS: (If error on Parent’s Last name) : Birth Certificate of Parent’s; Baptismal Certificate; Birth Certificate of Brothers or Sisters; Notarial & Mailing Fee; P1,000.00 Filling Fee
Registry Clerk P 1,000.00
2 Present supporting documents to receiving clerk
Validate submitted documents and types Info on the Petition form. Advise client to wait for the approve decision of OCRG.
20 mins; wait 10 days posting then mail documents to NSO Legal Department for approval of OCRG
Registry Clerk
3 Proceed to MTO for Payment
4 Wait for NSO-OCRG decision
If affirmed by OCRG, MCR will issue Certificate of Finality & other supporting documents & endorse to NSO-OCRG
5 months Municipal Civil Registrar
5 Wait for NSO Annotated Security Paper
Advise client to wait for the requested document
3 months Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE
SERVICE – RA 9048 CHANGE OF FIRST NAME Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
15 mins. NSO Security Paper (Birth); Any documents of the following Baptismal Certificate; Voter’s Affidavit; GSIS Records; SSS Records;Medical Records; Business Record; School Records; Driver’s License; Insurance; Land Titles; Certificate of Land Transfer; Marriage Certificate;CLEARANCES; Certificate of Employment; If unemployed, Affidavit of Non-Empolyment; NBI & Police Clearance; Publication on Newspapers (2 consecutive weeks); ADDITIONAL DOCUMENTS: (If error on Parent’s Last name) : Birth Certificate of Parent’s; Baptismal Certificate; Birth Certificate of Brothers or Sisters; Filling Fee; Notarial & Mailing Fee;
Registry Clerk P 3,000.00
2 Present Receipt to MCR Validate submitted documents and types Info on the Petition form. Advise client to wait for the decision of OCRG.
20 mins; & 10 days posting; 2 (two) consecutive weeks publication on newspaper of general circulation
Registry Clerk
3 Proceed to MTO for Payment
4 Wait for NSO-OCRG Affirmed decision
If approved by OCRG, MCR will issue Certificate of Finality & other supporting documents & endorse to NSO-OCRG
5 months Municipal Civil Registrar
5 Wait for NSO Annotated Security Paper
Advise client to wait for the requested document
3 months Municipal Civil Registrar
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE
SERVICE – LEGITIMATION Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
10 mins. Birth Certificate of the Child; Marriage Certificate of Parents; Affidavit of Legitimation; Affidavit of Acknowledgement of Father; CENOMAR from NSO
Registry Clerk Legitimation Fee P 100.00 P 336.00 endorsement via courier with NSO security paper
2 Proceed to MTO for payment (Window 7 or 8)
3 Present Receipt to MCR
Types info on the Birth Certificate & initial. Advise client to wait for details.
15 mins. Municipal Civil Registrar
4 Wait for the release of NSO secpa
3 months Registry Clerk
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE
SERVICE – AUTHORITY TO USE THE SURNAME OF THE FATHER (RA 9255) Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
15 mins. Birth Certificate of the Child; Affidavit of Acknowledgement of Father; Affidavit to Use the Surname of the Father
Registry Clerk AUSF P 250.00; Endorsement P 336.00 with NSO security paper
2 Proceed to MTO for payment (Window 7 or 8)
3 Present Receipt to MCR
Types info on the Birth Certificate & initial. Mail the documents & advise client to wait for details.
15 mins. Registry Clerk
4 Wait for the release of requested NSO annotated secpa
3 months Registry Clerk
END OF TRANSACTION
MUNICIPAL CIVIL REGISTRAR’S OFFICE
SERVICE – COURT ORDER/ DECREES Schedule of Availability of Service: 8:00 A.M. – 5:00 P.M. (MONDAY TO FRIDAY) Step
Client’s Activity
Office Activity
Duration of Activity
REQUIRED DOCUMENTS PERSON
RESPONSIBLE
FEES
1 Proceed to the MCR and verbalized request
Verify record and provide client with a short briefing on the service and it’s requirements
10 mins. Certified True Copy from Court & MCR Hilongos of the following: Court Order; Entry of Final Judgment; Certificate of Registration; Secretaries Fee
Registry Clerk P 346.00 Postal & mailing via courier; P 100.00 secretaries fee
2 Present Receipt to MCR
Validate submitted documents and types info on the document. Advise client to wait for details
15 mins. Registry Clerk
3 Proceed to MTO for payment
4 Release file copy of annotated certificate
Mail documents & advise client to wait for NSO security paper
Registry Clerk
END OF TRANSACTION
Municipal Planning & Development Coordinator SERVICE: Issuance of Locational Clearance Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: Applicant’s of Bldg. Permits/ Land Titling/ Environmental Compliance Certificate WHAT ARE THE REQUIREMENTS: Architectural & Structural Plans, Site Dev’t Plan/ Land Title/ Tax Declaration Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Querry of requirements for Locational Clearance application/ secure checklist
Issue the checklist of requirements to the clients/ representative
5 mins. Zoning Officer None Application
2 Submit requirements of Locational Clearance to the Zoning Officer
Issue forms to the applicants & provide instructions in filling up. Provide schedule for ocular inspection of site of the Proposed project
5 mins. Zoning Officer None Locational Clearance form
3 Conduct Ocular Inspection & investigate the area in conformity with the approved Land Use Plan
1 hr. Zoning Officer None
4 Secure computation for filling fees/ order of payment
Advice applicant to proceed to MTO for payment
10 mins. Zoning Officer MTO
Depends on Proj. cost
Locational Clearance Certificate
5 Approved, segregate for office file & release locational clearance to applicant & advise for building permit application
END OF TRANSACTION
Municipal Planning & Development Office SERVICE: Water Service Installation Schedule of Availability of Service: Monday to Friday 8:00 A.M. to 5:00 P.M. (No Noon Break) WHO MAY AVAIL OF THE SERVICE: General Populace WHAT ARE THE REQUIREMENTS: CTC, Application Form Seminar Step
Applicant/Client’s Activity
Office Activity
Duration of Activity
Person in Charge
Fees
Form
1 Querry of requirements for water system services/ Application Seminar
Conduct seminar to the client/ representative. Issue forms to the applicant & provide instruction in filling up.
30 mins. Water system staff None Application Form
2 Provide schedule for ocular inspection of site
5 mins. Water system staff None
3 Secure application for installation fees
Advise applicants/clients to proceed to MTO for payment
5 mins. P2,150.00
4 Recommend for approval to the LCE
10 mins. Head water System/LCE
None
5 Advise water system plumber for installation
5 mins. Head Water System
None
END OF TRANSACTION
OFFICE OF THE MUNICIPAL ASSESSOR
S E R V I C E S Rendered : Transfer of Ownership of Real Property Schedule of Availability of Service : From Monday to Friday @ 8:00 A.M. – 5:00 P.M. WHO MAY AVAIL OF THE SERVICE : Real Property Owners WHAT ARE THE REQUIREMENTS : Duly Registered Documents (Deed of Conveyance, BIR/ CAR, DAR Clearances), CTC #, OR# of payment
Applicant/ Client’s Activity
Office Activity
Duration of Activity
Person –in-
Charge
Fees
Forms
1. Submit duly registered documents (Deed of Conveyance, BIR/ CAR, DAR Clearances) required in the Transfer of Ownership of Real Property to the Municipal Assessor’s Office for evaluation & processing 2. Payment of corresponding transfer fees 3. Sign/ Acknowledge Receipt
1. Review documents presented in compliance to the requirements 2. Appraise/assess RP based on scheduled Fair Market Value 3. Prepare FAAS, Tax Declaration 4. Check the accuracy of the data and completeness of the required documents and sign duly accomplished FAAS, TD’s forms, etc. 5. Submit duly accomplished forms to the Provincial Office for approval 6. Send Notice of Assessment to corresponding Clients 7. Release of Owners’ Copy to respective Clients
15 minutes
45 minutes
45 minutes
15 minutes
15 minutes
5 minutes
Assessment Clerk/ Tax mapping Aide
Assessment Clerk
Assessment Clerk
Municipal Assessor
Municipal Assessor
Assessment Clerk
Assessment Clerk
Real Property (FAAS) Field Appraisal & Assessment Sheet, Tax Declaration, Notice of Assessment Approved Tax Declaration
END OF TRANSACTION
OFFICE OF THE MUNICIPAL ASSESSOR
S E R V I C E S Rendered : Real Property Tax Appraisal/ Assessment Schedule of Availability of Service : From Monday to Friday @ 8:00 A.M. – 5:00 P.M. WHO MAY AVAIL OF THE SERVICE : Real Property Owners WHAT ARE THE REQUIREMENTS : Structural Plans, Bldg. Permit, CTC #
Applicant/ Client’s Activity
Office Activity
Duration of Activity
Person –in-
Charge
Fees
Forms
1. Submit Structural Plan, building permits to the Municipal Assessor’s Office for evaluation & processing 2. Submit Community Tax Certificate Nos. 3. Sign/ Acknowledge Receipt
1. Review documents presented in compliance to the requirements 2. Conduct ocular inspection, site verification of the structure 3. Prepare FAAS, Tax Declaration and compute assessed value of the property/ structure based on Schedule of Fair Market Value 4. Check the accuracy of the data and completeness of the required documents for signature recommending approval 5. Submit duly accomplished forms to the Provincial Office for approval 6. Send/ distribute Notice of Assessment to corresponding Clients 7. Release of Owners’ Copy to respective Clients
10 minutes
45 minutes
45 minutes
15 minutes
Tacloban City
15 minutes
5 minutes
Municipal Assessor
Municipal Assessor/ Assessment Clerk/ Tax Mapping Aide
Assessment Clerk
Municipal Assessor
Municipal Assessor
Assessment Clerk
Assessment Clerk
Real Property (FAAS) Field Appraisal & Assessment Sheet, Tax Declaration, Notice of Assessment
END OF TRANSACTION
OFFICE OF THE MUNICIPAL ASSESSOR
S E R V I C E S Rendered : Issuance of Certifications, Certified Copy of Documents, Landholdings, History Tracing Schedule of Availability of Service : From Monday to Friday @ 8:00 A.M. – 5:00 P.M. WHO MAY AVAIL OF THE SERVICE : Real Property Owners/ Representative WHAT ARE THE REQUIREMENTS : Official Receipt of Payment
Applicant/ Client’s Activity
Office Activity
Duration of Activity
Person –in-
Charge
Fees
Forms
1. Verbalize request 2. Payment of corresponding certification fees
1. Verification from records on file 2. Prepare/ encode the corresponding documents for signature 3. Sign duly verified Certification 4. Release/ distribute owner’s copy of Certifications to respective Clients
30 minutes
15 minutes
1 minute
1 minute
Assessment Clerk/ Tax Mapping Aide
Assessment Clerk
Municipal Assessor/
Assessment Clerk Verifier
Assessment Clerk
100.00
,
END OF TRANSACTION
OFFICE OF THE MUNICIPAL ASSESSOR
S E R V I C E S Rendered : Annotation/ Cancellation (Bail-bonds & Mortgages) Schedule of Availability of Service : From Monday to Friday @ 8:00 A.M. – 5:00 P.M. WHO MAY AVAIL OF THE SERVICE : Real Property Owners/ Representative WHAT ARE THE REQUIREMENTS : Registered Documents, Annotation Fees
Applicant/ Client’s Activity
Office Activity
Duration of Activity
Person –in-
Charge
Fees
Forms
1. Submit duly registered documents (Bail-bonds, Mortgages) with annotation from the Provincial Office for evaluation & processing 2. Payment of corresponding certification fees 3. Sign/ Acknowledge Receipt
1. Review and verify the duly registered documents presented in compliance to the requirements 2. Annotate duly registered documents to corresponding FAAS, TD from file records 3. Sign duly annotated FAAS, TDs 4. Keep extra copy of duly registered documents for office file records 5. Release of Owner’s Annotated Copy to respective Clients
30 minutes
15 minutes
1 minute
1 minute
1 minute
Municipal Assessor
Assessment Clerk
Municipal Assessor
Assessment Clerk
Assessment Clerk
,
END OF TRANSACTION