Post on 11-Jan-2017
transcript
The Dynamics of Agile Leadership Teams
Maurice van Wijk, Agile Coach
Amsterdam • 04 October 2016 This session is about “Experiencing Agile Leadership Dynamics, by using and understanding the motivational Drive Model of Dan Pink, how to implement this within
your organisation, and get learnings and experiences of ING”
Maurice van Wijk
Agile Coach DBZ Service, ING
Maurice works for ING since 2010 in different management
roles, implementing new departments and new technology, and
has been an energetic part of change and innovation within
several companies. Over the last year he has been active as an
Agile Coach to help ING with the transition towards a new
culture, mindset & agile/lean driven company. His main areas of
expertise are agile leadership, feature teams, how to build
velocity, team dynamics & alignment of business and IT. His
main drive to become an Agile Coach is learn, experiment &
grow together with people, a tribe, a company, ……
Jacqueline de Goede Agile Coach Omnichannel Experience, ING
In the 18 years that Jacqueline has worked at ING her drive has always been to help people get the best out of themselves. In the last year and a half she has been able to do that through Agile. As an Agile coach she coaches teams (Business, IT and mixed), to be the best they can in that moment.What she has to learn herself she finds in books about Agile and how high performing teams work, or talks about it with other colleagues on for instance the ING Knowledge Exchange or the Agile Coach Book Club, both of which she organizes with Mariëlle Mooijekind. But the most she learns by being every day with the squads at ING on their way to high performance and enjoys every moment of it.
Agile Coach Betalen Service, ING
With a lot of joy Mariëlle works as agile coach at ING. Shelikes to approach change and challenges with guts, passionand creativity. She sees the opportunities and solutions tomove things forward. Her passion is to create vibrant, continuous learning and nurturing environments where allpeople contribute, participate and thrive.
Mariëlle Mooijekind
ING Way of Working in 5 minutes
The ING Way of Working – Short Summary
4
CL
CL
Tribe
Chapter
Squad Squad Squad Squad
Chapter
6
Eh, What’s DRIVE? Motivation 3.0 ?
1st Drive
Biological
Food
Water
Sex
2nd Drive
Rewards & Punishments
Carrot & Stick
3rd Drive
Intrinsic
Motivation
Movie “Drive” - Motivation 3.0
Motivation 2.0 fostered Type X behavior
Fueled by extrinsic desires and concerned less with the inherent satisfaction of an
activity
Motivation 3.0 needs Type I behaviour
Deals less with external awards for an activity and
more with inherent satisfaction of the activity itself
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Type X and Type I Motivation
Type XRewards
Incentives
Praise
Type IChallenge
Curiosity
The Flow
Type X
Type I
Goal is to move from
Type X to Type I
The X & Y – mcGregorLet’s touch on a bit of culture
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How do I, you, we, stimulatethe strenght of the Y culture and weaken the X culture byour daily actions ?
The Y culture being the culture we would all like to achieveversus the X culture we do notwish to see anymore.
Autonomy, Mastery & Purpose Motivation 3.0
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PurposeThe desire to serve
something bigger thanourselves
AutonomyThe desire to direct
our lives
MasteryThe desire to get
better at somethingthat matters
Why do we have POCLACs ?
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Au
ton
om
y
Ma
ste
ry
Pu
rpo
se
Facilitating Agile Leadership
Business & Customer
Value
Who plays which role?
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Chapter Lead
CL
Product Owner
Agile Coach
Task : Place each role under pilar Purpose, Autonomy, Mastery and/or
Business & Customer value
Agile Coach
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• Grow High Performing Teams• Continuous Improvement• Ways of working• Collaboration• 1 on 1 coaching team members,
product owners, chapter leads & tribe lead (team & individual dynamics)
Product Owner
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• What do we do – and Why ?• Product vision• Squad mission• Purpose• Alignment• Support the squad
Chapter Lead
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• Grow chaptercompetence
• Resource allocationto support squadpurpose
• Coach individualperformance
• Create environment for challenging & Stretching
Tribe Lead
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• High performing tribe• Grow strong chapter leads• Build strong leadership teams
CL
CL
Tribe
Chapter
Squad Squad Squad Squad
Chapter
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What is every role working on everyweek ?
Task : Which question should you as a PO, CL or AC ask yourselves to
drive your role and responsibility ?
•What have I done to build autonomy for the teams ?
•Do I have a vision on the road to high performing ?
•Which improvements have I seen on process, tools
and team dynamics ?
Agile Coach
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•Do you have a vision/roadmpap on how to
strenghten mastery within the tribe ?
•How did you challenge everyone within their
passion and strenghts to stretch and develop ?
•Skills matrix, gaps, next steps ?
Chapter Lead
Product Owner
•Do I have a vision/roadmap on the product ? And if not, do I ask for help from
CL’s, CJE’s, …. ?
•Where do we stand with a mature portfolio wall, stakeholder management ?
•Do you alert on missing skills and knowledge to be able to meet you purpose ?