Agile Solutions for Industry Challenges (ASIC)

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Agile Solutions for Industrial Challenges (ASIC)

Purpose: Provide industry, efficient access to RM2N resources (equipment and expertise)

Easy Access: Can be accessed through any of the participating universities or a universal access point.

How it works:• Industry contacts ASIC with an issue. • Issue is triaged to determine scope of services required to solve the

problem. • If issue needs resources located elsewhere the call or email goes to the

campus reps for distribution. • ASIC keeps track of the inquiry and responds back to the company with

next step options (instrument access, fee for service, consulting, capstone project, research project, etc.) and projected costs (if applicable).

• If industry wants to pursue options, project is passed on to university providing services

Services that can be accessed through ASIC:Equipment accessRoutine servicesIndividual consultantGroup of consultantsSmall research projectsCapstone projectsMajor research projects

Tiered Service ModelLevel 1: Email out to each campus contact. Campus contacts distribute

out to the local campus (not cost)Level 2: Setup a teleconference with experts within the system (cost)Level 3: Formal or informal research/sponsored program arrangement (cost)

Examples:

• Local manufacturer needed failure analysis done on a partOne contact, one report, intended to be seamless for industry

• Company outside of Wisconsin looking for elemental analysis to feedback into their process development

• Company looking for alternative material for use with their product characterization, comparison, innovation

Essential Components:Fast response to initial inquiry (most the same day), efficient triage (often a process), access to resource beyond one campus, timely completion of project, as seamless as possible for industry.

Types of Services• What is a typical time frame for

industry projects?• Are most industry projects likely to be

small analysis type projects or longer research based projects?

• Do companies tend to have projects on the shelf that would be enabled by this service?

Value• Is the concept of ASIC of value to

industry?• Would industry pay for this type of

service in some manner?• What might be a helpful tiered

services/cost structure?

Barriers• Are multiple entry points helpful or

not?• How does industry currently avail

itself to these types of services and is this better?

• Are there barriers to industry accessing this type of service?

• Are there barriers to faculty participating in these types of projects?

Are there other ideas of how the RMMN can directly help industry that might be better?

Agile Solutions for Industrial Challenges (ASIC)Topics for small group discussions

Susann Ely(UW-Madison

sely@wisc.edu (608) 890-3134

Dane Morgan(UW-Madison)

ddmorgan@wisc.edu (608) 265-5879

Jon McCarthy(UW-Madison)

jjmccarthy@wisc.edu (608) 890-3134

Tom Kuech(UW-Madison)

tfkuech@wisc.edu (608) 263-2922

Marlann Patterson(UW-Stout)

pattersonm@uwstout.edu (715) 232-2626

Palash Banerjee(UW-Stevens Point)

palash.banerjee@uwsp.edu (715) 346-4187

Doug Dunham(UW-Eau Claire)

dunhamdj@uwec.edu (715) 836-5312

Gokul Gopalakrishnan

(UW-Platteville) gopalakrishg@uwplatt.edu

(608) 342-7339

Seth King(UW-La Crosse)

king.seth@uwlax.edu (608) 785-8671

Jennifer Mihalick

(UW-Oshkosh) mihalick@uwosh.edu

(920) 424-7095

Anne Courtier(UW-Whitewater)

courtiera@uww.edu (262) 472-7161

Ben Church(UW-Milwaukee)

church@uwm.edu (414) 229-2825

For more information about ASIC

contact: Doug Dunham, dunhamdj@uwec.edu, 715-836-5312or

any of the campus contacts:

Agile Solutions for Industry Challenges (ASIC)

Engineering