AHRQ Health Care Innovations AHRQ Health Care Innovations Exchange Web conferenceExchange Web conference

Wednesday, October 13, 2010

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Outline

Overview of the ExchangeOverview of the Exchange

DemonstrationDemonstration

Insights from:Insights from:– Iowa Department of Public Health Iowa Department of Public Health

– Pennsylvania Department on AgingPennsylvania Department on Aging

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Judi ConsalvoJudi Consalvo October 13, 2010 October 13, 2010

Health Care Innovations Exchange Health Care Innovations Exchange

AHRQ’sAHRQ’s MissionMission

Improve the quality, safety, efficiency, and effectiveness of health care for all Americans.

Information from AHRQ's research helps people make more informed decisions and improve the quality of

health care services.

Goals: To Facilitate the Exchange of Goals: To Facilitate the Exchange of Information & Accelerate Diffusion & Information & Accelerate Diffusion &

Uptake of InformationUptake of Information

Through content:Through content:– Descriptions of innovations in service delivery – some Descriptions of innovations in service delivery – some

successful (“Innovation Profiles”), some not (“Innovation successful (“Innovation Profiles”), some not (“Innovation Attempts”)Attempts”)

– Lessons learned by innovatorsLessons learned by innovators

– Stories about the impetus for innovations and their impactStories about the impetus for innovations and their impact

– Contact information for innovatorsContact information for innovators

– Commentaries from expertsCommentaries from experts

Through design:Through design:– Multiple ways to explore contentMultiple ways to explore content

– Opportunities for users to comment, share experiences, Opportunities for users to comment, share experiences, discuss challenges discuss challenges

Innovations.ahrq.govInnovations.ahrq.gov

Published biweekly Core content

400+ Innovation Profiles or Attempts 1,450+ QualityTools Articles and Perspectives on Innovation Useful Resources

Home Page: See What’s New – Home Page: See What’s New – Or Find What You NeedOr Find What You Need

Find What You Need:Find What You Need:

Search orSearch or Browse byBrowse by::

– Patient populationPatient population– Stage of careStage of care– Setting of careSetting of care– Patient care processPatient care process– Disease or clinical categoryDisease or clinical category– IOM quality domainsIOM quality domains

Search on Medicaid Managed CareSearch on Medicaid Managed Care

Expert CommentariesExpert Commentaries and Storiesand Stories

Experts comment on Importance and generalizability of innovations Cautions and issues

Human interest stories Patient impact How the innovation was developed Staff and participant experiences

Learning From Failures:Learning From Failures:Innovation AttemptsInnovation Attempts

Quality ToolsQuality Tools

Multiple Ways To Learn Multiple Ways To Learn and Networkand Network

Search on MedicaidSearch on Medicaid

Profile Profile

Quality ToolQuality Tool

Profile With QT and Expert Profile With QT and Expert CommentaryCommentary

Customized State Medicaid Customized State Medicaid Fact SheetsFact Sheets

State Medicaid State Medicaid Fact Sheets ToolFact Sheets Tool

Community Care Coordination Community Care Coordination Learning NetworkLearning Network

Communities that work to connect at-risk Communities that work to connect at-risk populations to health carepopulations to health care– E.g., mothers and infants; uninsured people; E.g., mothers and infants; uninsured people;

parolees; medical debtorsparolees; medical debtors

Share information about each Share information about each community’s efforts and lessons learnedcommunity’s efforts and lessons learned

Recent AHRQ Web EventsRecent AHRQ Web Events

Chats on Change (October 2009) Chats on Change (October 2009)

““Effective Patient-Provider Email: A Pediatrician's Experience”Effective Patient-Provider Email: A Pediatrician's Experience” Web Conference (November 2009)Web Conference (November 2009)

““Learning From Disappointment: When Your Innovation Falls Short”Learning From Disappointment: When Your Innovation Falls Short” Chats on Change (January 2010)Chats on Change (January 2010)

““Clinical Nurse Leader as Quality Champion: A Dialogue About an Effective Clinical Nurse Leader as Quality Champion: A Dialogue About an Effective Nursing Innovation”Nursing Innovation”

Web ConferenceWeb Conference

“ “Cultural Competence Across Care Settings” (March 2010)Cultural Competence Across Care Settings” (March 2010)

“ “Connecting Those at Risk to Care” (September 2010)Connecting Those at Risk to Care” (September 2010)

How can you participate?How can you participate?

Submit an innovationSubmit an innovation User Comment featureUser Comment feature

– Ask the innovator a question or twoAsk the innovator a question or two

– Record your experience with a similar Record your experience with a similar innovationinnovation

– Ask the readers a questionAsk the readers a question Sign up for e-mail updatesSign up for e-mail updates

More info:More info:

Visit the Web site at Visit the Web site at innovations.ahrq.gov

Submit service delivery innovations to: Submit service delivery innovations to: info@innovations.ahrq.gov

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Additional AssistanceAdditional Assistance

Technical Assistance and Questions Technical Assistance and Questions about the tool: about the tool:

Please e-mail Please e-mail quality_tools@ahrq.hhs.gov

For HCUP and HCUPnet Web For HCUP and HCUPnet Web conference materials conference materials

Please visit Please visit http://www.ahrq.gov/qual/kt/