Post on 13-Apr-2017
transcript
Communication evolved.
About Telio and this session Founded in Q3/2003, profitable since Q2/2004 Last quarter – most successful one ever Listed on Oslo stock exchange 150k customers (adjusted to market size – few
millions of customers in US …) Very strong internal R&D In this session I will primarily focus on the points that
can bring Telio money during the next 24 months …
Macro view that interests me as Service Provider
“Medici effect” – MD intersections
Once upon a time
PC – first dominant rich media comms endpoint
New rich media comms devices
In 2001 - 60 million transistors per every human on the planet, by 2010 there will be 1 billion transistors per every human…
So expect more and more rich media comms devices …
Other interesting global trend is growth of RFIDs (ca 2000 pct during the last 2 years!)
It is expected that telemetry and real time comms will intersect …
What is my goal as a Service Provider?
To have: many, happy customers that stay with us and generate good revenues
One of the simple services that proved to be “slam dunk”
in our case …
Online storage & more …
Customers that use online storage are churning in order of magnitude less numbers …
Experience with heuristics were so far very weak …No ”googling of the calls” yet, though it helped develop strong SPIT filters, which for our customers is very important …
What do we keep on mind as a Service Provider?
“Maxing” on ARPU can destroy customer’s value, it is important to provide a lots of
value in the service in order to sustain competition of the
future
Architecture of participation is one of the keys …
We see also going forward need for customer support (local language), regulatory aspects (local market), …
What else are we excited about as a Service Provider?
RSS, RFIDs, … are all intersecting with (real time) comms and open a number of possibilities for useful, simple, sticky services for customers on new generation of devices
Why video, why now?
However, we can not forget about interoperability between
operators/service providers otherwise rich comms are not
very useful
Broadband Household Appliances, Video, HD audio,
integrated telemetry, ComInfoTainement devices,….
Are f SPs and technologists dream, but they are not far
away!!!
Future
"The future is here, it's just not evenly distributed yet."-- William Gibson