Post on 27-Jun-2015
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Confidential,Copyright 2009 AlertSite
www.alertsite.com
Web Performance Management for an
Outstanding Customer Experience
demand performance
www.alertsite.com
Mission
To help clients deliver a secure,
consistent, high-performance online
experience to their users and customers.
• Based in Fort Lauderdale, Florida• Founded in 1998• Over 2,400 customers worldwide• 40+ worldwide monitoring stations
“AlertSite is a proven alternative for Web monitoring services…should be a part of any evaluation of Website monitoring technology.”
Enterprise Management Associates
www.alertsite.com
Global Monitoring NetworkUnited StatesAtlantaBostonChicagoCincinnatiDallasDenverDetroitFort LauderdaleHoustonLas VegasLos AngelesMinneapolisNew YorkPhiladelphiaPhoenixSan FranciscoSeattleSt. LouisWashington, D.C.
CanadaMontrealTorontoVancouver
South AmericaSao Paulo, Brazil
EuropeAmsterdamBirminghamDublinFrankfurtLondonMadridManchesterMoscowParis
AfricaCapetown
AustraliaSydney
AsiaBeijingHong KongMumbaiSeoulShanghaiSingaporeTokyo
Middle EastTel Aviv
www.alertsite.com
We Count Among Our Customers:
www.alertsite.com
AlertSite Products and Services
• AlertSite Monitoring Suite– Site and service monitoring– TrueUser™ performance monitoring with DéjàClick™
• InSite by AlertSite • AlertSite Web Load Testing• AlertSite Security Vulnerability Scan• ServerAgent
www.alertsite.com
Monitoring Suite
Key Features
Site and service monitoring–Site availability–Site and service performance–SLA performance–Round-trip E-mail
User experience monitoring–DéjàURLs–DéjàTXNs
“How does my Web application perform in a Web browser?”
“Are my services up?”
• Dashboard and console
• Report scheduling and distribution
• SLA Manager
• Report API
• Can leverage as many or as few monitoring locations as required
• Flexible notification and escalation
• TCP traceroutes on network failures
• SSL certificate expiration detection
• Not just Web pages: FTP, DNS, TCP Conn, SMTP, POP, IMAP, Ping
• New: Integration with Google Analytics
www.alertsite.com
DéjàClick TrueUser MonitoringTest every step of your critical Web interactions as often as every minute from multiple geographic locations, providing continuous verification of your most important user interactions.
“Is my shopping cart working?”
• Completely built into the browser
• Fast and easy to use
• Free on the desktop – www.dejaclick.com
• Generates scripts automatically by following user click streams
• Automatically detects and adjusts for dynamic features of AJAX
• Functionally tests Web applications at each measurement
• Inside and outside the firewall
Key Features
"How are my critical online applications performing?”
www.alertsite.com
DéjàClick 2.0 – Now With TrueScreen
DéjàClick™ proprietary TrueScreen™ technology provides unprecedented insight into Rich Internet Applications.
Adobe Flash utilized in over 40% of high traffic Websites. (source: Gartner Group)
• Adobe Flash/Flex monitoring
• JavaScript custom scripting
• FORM select list item editing
New Capabilities
www.alertsite.com
InSite by AlertSite
InSite by AlertSite is a complete monitoring station “in a box.”
Key Features
“How might I compare performance metrics measured from both inside and outside my network?”
• 360 degree perspective• Customized viewpoint of performance
and availability• Promotes faster differential analysis• Manage SLAs directly tied to a
specific geographic location
www.alertsite.com
AlertSite Load Testing Services• On-Demand Load Testing
– Do it yourself On-Demand Load Testing– Define the scenario using DéjàClick™ – Schedule test and review results in the AlertSite portal– External testing
• Consultative Web Load Testing– Complex load testing – Assigned Load Test Engineer – Monitor and correlate system resources to load – External or internal testing– Consultative interpretation
www.alertsite.com
• Scans all Web services and ports on a daily or weekly basis
• Includes routers, firewalls and all Internet-connected devices in the scan
• Sends immediate alerts when vulnerabilities are detected
• Maintains daily updates on thousands of vulnerabilities
• Provides detailed reports of vulnerabilities detected and patches recommended
• Excludes false positives from future scans
• Provides security seal for Website
AlertSite Security Vulnerability Scan
The Security Vulnerability Scan identifies vulnerabilities in real time, categorizes the risks and provides solutions or recommendations to keep your Website hacker-safe.
Key Features
www.alertsite.com
ServerAgent
“How well is my server performing?”
Gain a more complete view of your online environment. AlertSite's ServerAgent monitors CPU load, disk utilization, and many other server processes.
Key Features
• Monitors internal server metrics• Issues real-time alerts by SMS,
email, phone, etc. when thresholds are breached
• Provides daily, weekly and monthly management reports
• Monitors network connections not available outside the firewall
www.alertsite.com
Management Console
The Management Console is the interface from whichAlertSite customers can easilydownload reports, viewperformance data, changeaccount settings, access support and more.
Key Features
The AlertSite Console is rated by customers as the fastest, easiest to use and most powerful in the industry.
• Dashboard and console • Report creation and distribution• SLA manager• Report API• Configuration and settings• New: Google Analytics Integration
www.alertsite.com
• Completely built into the browser• TrueUser™ technology• Fast and easy to use• TrueScreen™ technology for Rich
Internet Applications• Advanced custom scripting• Inside and outside the firewall
A global perspective on your Website performance
Best Technology in the Industry
www.alertsite.com
Return on Investment
• Proactively manage Web application performance• No capital expenditure required• No hardware to purchase, deploy or manage• Much less human capital required to provision, configure
and maintain• No monitoring downtime waiting for scripting• No vendor professional services ($$) for scripting• Highly trained, highly skilled resources not required
www.alertsite.com
ROI Questions
• Which APM products are you using today?– Wiley (WRM)– IBM IT-CAM (Rational)– HP/Mercury (SiteScope, BAC)
• What are the licensing/maintenance fees?• How much personnel is dedicated to implementation,
support and maintenance of your solution?• Is your current solution providing a REAL Web-browser
perspective from the end-user?
Confidential,Copyright 2009 AlertSite
www.alertsite.com
Ted GuglielmiChief Technology Officer of ICE.com
"Our relationship with AlertSite goes well beyond monitoring our site from multiple locations, but includes the revolutionary technology of DéjàClick™, which allows us to monitor the speed and availability of transactions.”
customer testimonial
Confidential,Copyright 2009 AlertSite
www.alertsite.com
Keith RichardsonFounder and President, Sierra Trading Post
"AlertSite's one-of-a-kind TrueUserTM DéjàClickTM technology is invaluable, because it makes it possible for us to measure an actual user's experience on our site from an inside perspective."
customer testimonial
Confidential,Copyright 2009 AlertSite
www.alertsite.com
customer testimonial
"If we change a product page, where the buy box is, or how checkout functions, we need to know how that might affect performance. AlertSite makes it easy for us to get those insights."
Jeff BingamanSenior Director of IT, Crutchfield
www.alertsite.com
We Are Passionate About Service and Support
AlertSite's approach to support is an extension of our service commitment—to deliver the required assistance when needed so customers can optimize performance and ensure security.
Confidential,Copyright 2009 AlertSite
www.alertsite.com
demand performance
877.302.5378