AmEx Partners in Preservation Social Media 3-15-12 Webinar

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This is the first webinar for the American Express Partners in Preservation sites, focused on social media strategy, including an overview of useful best practices and resources.

transcript

How to Excel in

Online Contests:

Recruit, Engage & Activate

American Express

Partners in Preservation

March 15, 2012

12 Cities. 14 Events. 4 Countries. 5,000 Nonprofits.

We’re Here to HelpWebinars

•3/15: Online Contests

•Week of 4/2: Cohorts–

Strategy & Additional

Platforms & Tools

We’re Here to Help1-on-1 Coaching

•Create & Review Strategies

•Weeks of 3/19 & 3/26

•Weeks of 4/9 & 4/16

•Week of 5/7

the PiP Contest•4/26 Rally: 40 Sites

Announced

•4/26 – 5/21: Voting

•5/22: 3 Popular Vote Winners

Announced

•1Vote per Day— 3 Ways to

Vote

Shifting Gears to You

•Have you Started Working on

a Marketing Plan for the

Campaign?

Create an Integrated Marketing Plan

•Objectives

(Beyond Votes)

•Audiences

•Strategies

•Tactics

•Timelines

•Budgets

Create an Integrated Marketing Plan

•Social Media: Facebook,

Twitter, FourSquare, Blog

Create an Integrated Marketing Plan

•Email/Newsletters

•Search Engine Optimization

Create an Integrated Marketing Plan

•Public Relations

•Direct Mail

•Partners

•Events

•Phone

Create an Integrated Marketing Plan

•Forecast Time, Money,

& People

•Allocate Responsibilities

Create an Integrated Marketing Plan

Create anEditorial Calendar

•By Date& Time

•Focus/Content

•Media (Photos, Video)

•Author

•Platform

Create anEditorial Calendar

Use Scheduling Tools

•History & Experience

•Facebook Insights

•Google Analytics

•RowFeeder.com/reports

RECRUIT: Identify Your Audience

•Invite People

•Post Photos & Videos

•Create Events

•Facebook Ads

RECRUIT: Facebook

•Low Hanging Fruit

•Post Regularly

•RT Often & Liberally

•Following Others

•Create a Hashtag

•Participate In #ff

RECRUIT: Twitter

ENGAGE:Best Practices

ENGAGE:Ask Questions

ENGAGE:Timing is Everything

•Morning: 8 – 9AM

•Lunch: 12 – 1PM

•End of Day: 4:30 – 6PM

•Night: 9:30 – 11PM

ENGAGE:Become a Curator

ENGAGE:Recognize & Respond

ENGAGE:Tie In Live Events

ENGAGEAcross Platforms

•Facebook: Tagging, Polls

•Twitter: Links, DMs, @s

•Google+: Hangouts

•FourSquare: Claim Your Site,

Check Ins, Badges

ACTIVATE:Create Superfans

ACTIVATE:

Identify Key Influencers & Donors

•Rowfeeder

•Facebook Fan Page

Analytics Report

•Twitter Follower

Analytics Report

ACTIVATE:

Identify Key Influencers & Donors

•Engage & Interact With your

Top 10%

ACTIVATE:

Identify Key Influencers & Donors

•Celebrate Key Allies: Donors,

Volunteers,

& Milestones

•Myriad Blogs& Posts

ACTIVATE:

Identify Key Influencers & Donors

•Engage Key Allies in

Personal Asks

•Contests Work Well

ACTIVATE:ShareThis Widgets

ACTIVATE:Committees & Captains

•Goals

•Training

•Materials

ACTIVATE:Public Relations

•Media Relations

•Blogger Outreach

ACTIVATE:Facilitate Storytelling

CASE STUDIES

ATLAS CORPS

•Peace Corps for Nonprofit

Leaders

•Won $400K in Online

Contests

ATLAS CORPS

•$400K Total Budget

•1,700 Facebook Fans

•1,200 Twitter Followers

•12,000 Mailing List

ATLAS CORPS: STRATEGY

•Recruited 150 Captains

•Created Leaderboards

•Embraced Coopetition

Greater Boston – PiP 2009Popular Vote Winner: Paragon Carousel (1928)

•www.facebook.com/nonprofits

•www.google.com/nonprofits

•www.bethkanter.org

•www.nten.org

RESOURCE REVIEW

RESOURCE REVIEW

•www.socialbrite.org

•www.MediaBistro.com

•www.SocialFresh.com

Your Action Plan

•Create an Integrated

Marketing Plan

•Create a Draft Editorial

Calendar

•Plan to Discuss Your Unique

Strategy

Thank You!

Ritu@SM4NP.org

@RituSharma1

Darian@SM4NP.org

@dheyman