An E-bay StoryboardAn E-bay Storyboard

Kevin AndersonKevin Anderson

COMP325-V2WWCOMP325-V2WW

Human Computer InteractionHuman Computer Interaction

Assignment 13-2 StoryboardAssignment 13-2 Storyboard

Lorraine NormoreLorraine Normore

July 30, 2006July 30, 2006

E-bay MembershipE-bay Membership

First! There are a some things you First! There are a some things you need to knowneed to know

You will have to provide personal information You must give credit card information to activate your

account Your Identity is protected You can cancel you membership at any time

Getting StartedGetting Started

1. Go to the E-bay website/homepage

2. Click on “register” Ok, so I want to register with E-bay, what do

I do?

Fill Out The FormsFill Out The Forms

3. Fill out personal information form and create a user id and password

4. Read and agree to “terms of use and your privacy”

Hey this Internet stuff is

fun

Confirm Your IdentityConfirm Your Identity

5. Fill out credit card information to verify you are who you say you are

Confirm my identity?

Sounds like some kind of interrogation

Check Your E-mailCheck Your E-mail

6. Go to your e-mail and check for a confirmation notice from E-bay

Now I can shop

online, yippy!

Ask Seller A QuestionAsk Seller A Question

The Procedure of EventsThe Procedure of Events

For this process and like many online procedures there is more than one way to achieve the desired results.

An E-bay member can “sign-in” first before asking a question

An E-bay member while viewing an item can click on “ask seller a question”, which takes you to “sign in”

A non E-bay member cannot ask seller’s questions

Ask The SellerAsk The Seller

1. An E-bay member while viewing an item can click on “ask seller a question”

Why don’t I just sign in first?

Signing InSigning In

2. Sign in with your password

Sign in, sign in, sign in! I have way to many passwords to remember. Let’s see, which one is

it?

The Big QuestionThe Big Question

3. Enter your question

4. Select “send a copy to my e-mail address

5. Click “send”

Do I need to take notes?

What if I forget?

Check MessagesCheck Messages

6. Check your E-bay “My Messages” or check your e-mail inbox

They said it’s just a friendly reminder. You know how

I’m always forgetting?

The Grand FinallyThe Grand Finally

7. The message in your in box looks like this

This waiting process is always the

hardest part. Maybe I should

just call

ReferenceReference

Note: All E-bay information windows used courtesy of E-bay @ www.ebay.com

Thank you!

I hope you enjoyed the show