An investigation into the use of twitter by lecturers and students to support UG and PG modules

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Using social media to engage students in mathematical sciences

An investigation into the use of twitter by lecturers and students to support

UG and PG modules

Dr Ed de Quincey

Using social media to engage students in mathematical sciences

Dr Ed de Quincey @eddequincey @DrEddeQuincey Senior Lecturer, School of Computing and Mathematical Sciences Head of the Web 2.0/Social Web for Learning Research Group, eCentre http://www2.gre.ac.uk/research/centres/ecentre/research-groups/web-2.0

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences Swine !u

Using social media to engage students in mathematical sciences

�Epidemics of seasonal influenza are a major public health concern,

causing tens of millions of respiratory illnesses and 250,000 to

500,000 deaths worldwide each year�

Ginsberg et al., Nature Vol 457, 19 February 2009 doi:10.1038/nature07634

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

http://search.twitter.com/search?q=flu

Using social media to engage students in mathematical sciences

<?xml version="1.0" encoding="UTF-8"?> <feed xmlns:google="http://base.google.com/ns/1.0" xml:lang="en-US" xmlns:openSearch="http://a9.com/-/spec/opensearch/1.1/" xmlns="http://www.w3.org/2005/Atom" xmlns:twitter="http://api.twitter.com/"> <id>tag:search.twitter.com,2005:search/flu</id> <link type="text/html" href="http://search.twitter.com/search?q=flu" rel="alternate"/> <link type="application/atom+xml" href="http://search.twitter.com/search.atom?q=flu" rel="self"/> <title>flu - Twitter Search</title> <link type="application/opensearchdescription+xml" href="http://search.twitter.com/opensearch.xml" rel="search"/> <link type="application/atom+xml" href="http://search.twitter.com/search.atom?q=flu&amp;since_id=6404909749" rel="refresh"/> <twitter:warning>since_id removed for pagination.</twitter:warning> <updated>2009-12-06T17:43:56Z</updated> <openSearch:itemsPerPage>15</openSearch:itemsPerPage> <link type="application/atom+xml" href="http://search.twitter.com/search.atom?max_id=6404909749&amp;page=2&amp;q=flu" rel="next"/> <entry> <id>tag:search.twitter.com,2005:6404909749</id> <published>2009-12-06T17:43:56Z</published> <link type="text/html" href="http://twitter.com/grippado/statuses/6404909749" rel="alternate"/> <title>@lais_couto Hoje &#233; o dia do #hexa, mais sempre vai ver o a torcida do #flamengo apoiando o #flu... a uni&#227;o das torcidas cariocas ta linda...</title> <content type="html">&lt;a href=&quot;http://twitter.com/lais_couto&quot;&gt;@lais_couto&lt;/a&gt; Hoje &#233; o dia do &lt;a href=&quot;http://search.twitter.com/search?q=%23hexa&quot;&gt;#hexa&lt;/a&gt;, mais sempre vai ver o a torcida do &lt;a href=&quot;http://search.twitter.com/search?q=%23flamengo&quot;&gt;#flamengo&lt;/a&gt; apoiando o &lt;a href=&quot;http://search.twitter.com/search?q=%23flu&quot;&gt;#&lt;b&gt;flu&lt;/b&gt;&lt;/a&gt;... a uni&#227;o das torcidas cariocas ta linda...</content> <updated>2009-12-06T17:43:56Z</updated> <link type="image/png" href="http://a3.twimg.com/profile_images/551440511/eu-mengo_normal.jpg" rel="image"/> <twitter:geo> </twitter:geo> <twitter:source>&lt;a href=&quot;http://www.tweetdeck.com/&quot; rel=&quot;nofollow&quot;&gt;TweetDeck&lt;/a&gt;</twitter:source> <twitter:lang>pt</twitter:lang> <author> <name>grippado (grippado)</name> <uri>http://twitter.com/grippado</uri> </author> </entry>

<?xml version="1.0" encoding="UTF-8"?>!<feed xmlns:google="http://base.google.com/ns/1.0" xml:lang="en-US" xmlns:openSearch="http://a9.com/-/spec/opensearch/1.1/" xmlns="http://www.w3.org/2005/Atom" xmlns:twitter="http://api.twitter.com/">! <id>tag:search.twitter.com,2005:search/flu</id>! <link type="text/html" href="http://search.twitter.com/search?q=flu" rel="alternate"/>! <link type="application/atom+xml" href="http://search.twitter.com/search.atom?q=flu" rel="self"/>! <title>flu - Twitter Search</title>! <link type="application/opensearchdescription+xml" href="http://search.twitter.com/opensearch.xml" rel="search"/>! <link type="application/atom+xml" href="http://search.twitter.com/search.atom?q=flu&amp;since_id=6404909749" rel="refresh"/>! <twitter:warning>since_id removed for pagination.</twitter:warning>! <updated>2009-12-06T17:43:56Z</updated>! <openSearch:itemsPerPage>15</openSearch:itemsPerPage>! <link type="application/atom+xml" href="http://search.twitter.com/search.atom?max_id=6404909749&amp;page=2&amp;q=flu" rel="next"/>! <entry>! <id>tag:search.twitter.com,2005:6404909749</id>! <published>2009-12-06T17:43:56Z</published>! <link type="text/html" href="http://twitter.com/grippado/statuses/6404909749" rel="alternate"/>! <title>@lais_couto Hoje &#233; o dia do #hexa, mais sempre vai ver o a torcida do #flamengo apoiando o #flu... a uni&#227;o das torcidas cariocas ta linda...</title>! <content type="html">&lt;a href=&quot;http://twitter.com/lais_couto&quot;&gt;@lais_couto&lt;/a&gt; Hoje &#233; o dia do &lt;a href=&quot;http://search.twitter.com/search?q=%23hexa&quot;&gt;#hexa&lt;/a&gt;, mais sempre vai ver o a torcida do &lt;a href=&quot;http://search.twitter.com/search?q=%23flamengo&quot;&gt;#flamengo&lt;/a&gt; apoiando o &lt;a href=&quot;http://search.twitter.com/search?q=%23flu&quot;&gt;#&lt;b&gt;flu&lt;/b&gt;&lt;/a&gt;... a uni&#227;o das torcidas cariocas ta linda...</content>! <updated>2009-12-06T17:43:56Z</updated>! <link type="image/png" href="http://a3.twimg.com/profile_images/551440511/eu-mengo_normal.jpg" rel="image"/>! <twitter:geo>! </twitter:geo>! <twitter:source>&lt;a href=&quot;http://www.tweetdeck.com/&quot; rel=&quot;nofollow&quot;&gt;TweetDeck&lt;/a&gt;</twitter:source>! <twitter:lang>pt</twitter:lang>! <author>! <name>grippado (grippado)</name>! <uri>http://twitter.com/grippado</uri>! </author>! </entry>!

<entry> <id>tag:search.twitter.com,2005:6404909749</id> <published>2009-12-06T17:43:56Z</published> <link type="text/html" href="http://twitter.com/grippado/statuses/6404909749" rel="alternate"/> <title>@lais_couto Hoje &#233; o dia do #hexa, mais sempre vai ver o a torcida do #flamengo apoiando o #flu... a uni&#227;o das torcidas cariocas ta linda...</title> <content type="html">&lt;a href=&quot;http://twitter.com/lais_couto&quot;&gt;@lais_couto&lt;/a&gt; Hoje &#233; o dia do &lt;a href=&quot;http://search.twitter.com/search?q=%23hexa&quot;&gt;#hexa&lt;/a&gt;, mais sempre vai ver o a torcida do &lt;a href=&quot;http://search.twitter.com/search?q=%23flamengo&quot;&gt;#flamengo&lt;/a&gt; apoiando o &lt;a href=&quot;http://search.twitter.com/search?q=%23flu&quot;&gt;#&lt;b&gt;flu&lt;/b&gt;&lt;/a&gt;... a uni&#227;o das torcidas cariocas ta linda...</content> <updated>2009-12-06T17:43:56Z</updated> <link type="image/png" href="http://a3.twimg.com/profile_images/551440511/eu-mengo_normal.jpg" rel="image"/> <twitter:geo> </twitter:geo> <twitter:source>&lt;a href=&quot;http://www.tweetdeck.com/&quot; rel=&quot;nofollow&quot;&gt;TweetDeck&lt;/a&gt;</twitter:source> <twitter:lang>pt</twitter:lang> <author> <name>grippado (grippado)</name> <uri>http://twitter.com/grippado</uri> </author> </entry>

http://search.twitter.com/search.atom?q=!u

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Number of tweets containing the word “flu”

Using social media to engage students in mathematical sciences

Most popular words found in all tweets

Using social media to engage students in mathematical sciences

From almost 3 million tweets collected during May to

December 2009

Using social media to engage students in mathematical sciences

“I have swine flu” 12,954

Using social media to engage students in mathematical sciences

“I have the flu” 12,651

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Using twitter with this course We are intending to use twitter with this course in 3 ways: 1.  As an alternative method for posting useful course

specific information to students e.g. links to articles, emergency changes to lecture times etc.

2.  Enable students to ask questions about courses e.g. clarifying something from a lecture, asking about coursework specifications etc.

3.  Encourage students to help one another and create communities of practice.

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

you could also use hashtags such as #COMP1314Lec1 if you are asking about

something in the first lecture, #COMP1314Lab1 for the first lab session, #COMP1314CW for

information about the coursework and so on. Just make sure that the hashtag includes #COMP1314

Using social media to engage students in mathematical sciences

Twitter was introduced during the first tutorial session for 3 courses at UG and PG level, across 2 Schools within the

University by 2 lecturers (@DrEddeQuincey and @AvrilHocking).

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Tweets collected 1.  All tweets posted from

lecturer accounts 2.  All tweets that contained the

relevant course codes 3.  All direct messages and

replies (for @DrEddeQuincey)

Using social media to engage students in mathematical sciences

created in April 2011 solely for student/University related tweets,

currently has 130 followers

Using social media to engage students in mathematical sciences

a rough estimate is that 80 (62%)

are present or past students within the University

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

289 tweets have been sent from the lecturer account

between September 2011 and April 2012

Using social media to engage students in mathematical sciences

!

frequency of terms used within those 289 tweets

Using social media to engage students in mathematical sciences

161 tweets (56%) were

@mentions i.e. the lecturer replying to a student’s tweet

indicating a good level of 2 way- communication

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

!

Using social media to engage students in mathematical sciences

received 40 direct (private)

messages from 11 students, all

asking questions, again indicating a good level of 2-way

communication

Using social media to engage students in mathematical sciences

The hashtags for the 2 courses had less impact than the use of

messaging, with #COMP1444 being used 98 times (50% by the

lecturer account) and #COMP1314, 75 times (33%

by the lecturer account).

Using social media to engage students in mathematical sciences

Around 31% students used twitter as a way of communicating with the

lecturer regarding the course and although a few individuals made

attempts at sharing information by the use of hashtags, this was not the

primary use

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences

Students were willing to sign up for twitter and the majority sent at least one tweet, but their continued

use was very much dependent on whether they were already active

users or whether they understood it’s potential uses during and after the

course

Using social media to engage students in mathematical sciences Communication

Using social media to engage students in mathematical sciences

A number of students have utilised twitter as a quick method of

communication between themselves and the lecturer. This enabled for almost real time

communication outside of lectures and tutorials and immediate

resolution of issues

Using social media to engage students in mathematical sciences Why not just use email?

Using social media to engage students in mathematical sciences

students have to ask concise questions that can be answered within the same limitation. From the lecturer point of view, replies can be quick and to the point, no need for email etiquette and format e.g. salutations and sign-o"s.

Using social media to engage students in mathematical sciences

For lecturers that utilise twitter on a continuous basis

as a natural part of their work, the ability to

monitor and send quick replies to students via a

range of devices is more e!cient and does not get

lost amongst other work related email.

Using social media to engage students in mathematical sciences

other students who follow the user who sent the @mention can also see

the @reply from the lecturer, potentially reducing the

number of communications that ask the same question.

Using social media to engage students in mathematical sciences

The hashtag course code was primarily only used by the lecturer and was sparsely used in either course to share

information, discuss course content etc. by students.

Using social media to engage students in mathematical sciences #TweetChats? #TweetUps?

Using social media to engage students in mathematical sciences

Using social media to engage students in mathematical sciences