Post on 24-Dec-2015
transcript
and Welcome to the 2014 LDC!!!
Good Morning…
© NMA … THE Leadership Development Organization
Houston, TX
Greenville, SC
Presidents and Vice Presidents Workshop
2014
Chapter Leader TrainingNMA...THE Leadership Development Organization
2014
Leadership Skills
– No matter what chapter
office you hold!
As we all know…
Some say there actually is…
The Challenges of Chapter
Leadership
Leadership is about driving an organization from where it is… to where you want it to be.
But, before you can move an organization, you have to know who’s driving.
And you have to know the rules of the road.
The Challenges of Chapter Leadership
You are in the Driver’s Seat
Know where you’re going…
It’s about Goal Setting
How does YOUR leadership team determine its goals for the year?
It’s about …
The Personal Challenges of
Chapter Leadership
Some ARE born to lead…
But the rest of us have to figure it out
Who are you as a leader? Whom do you aspire to be? What do you want to
achieve? Who’s there to help? How well do you know your
customers?
The Personal Challenges of
Chapter Leadership
Conduct yourself as a leader
• Model good leadership behaviors
• Stay on track, but change course if needed
• Demonstrate sensitivity & respect for others
• Value the “collective knowledge” in the room
• ASK for different viewpoints
• Accept criticism graciously
• Accept full responsibility for your actions
Anticipate Surprises
Use NMA to help discover your strengths
• Who are your customers?• What do they want from the
chapter?• How are you going to get
them what they want?
The Organizational Challenges of Chapter Leadership
• What are you doing to attract new hires … the millennials … the seasoned veterans?
The Organizational Challenges of Chapter Leadership
Let’s Talk…how do you
• Interact with all your customers?• Discover what they want from the
chapter?• Satisfy their needs?
Leadership 101
What does leadership look like?
So, what makes a great chapter leader?
• Honesty
• Focus
• Passion
• Respect
• Excellent persuasion
abilities
What makes a great chapter leader?
• Confidence
• Caring attitude
• Clarity
• Integrity
• Engagement
What makes a great chapter leader?
• Celebratory
• Empowering
• Humility
• Genuineness
• Self awareness
What makes a great chapter leader?
• Leverage team strengths
• Do transitions
• Be supportive
• Don’t just hear, listen
What makes a great chapter leader?
• Beef up your interpersonal
skills
• Be flexible
• Mentor• Think like a
project manager
• Keep learning• Keep an eye on the R-1• Keep an eye
on your chapter $$$
What makes a great chapter leader?
• Name a “lesson learned” you can identify from past experience as a chapter officer.
• Past Presidents! What is one thing you’d do differently if you were to be chapter president again?
Let’s Talk
• Your designated representative on the NMA Board of Directors
• Every Director is “assigned” one or more chapters (and councils) to represent, assist, and provide service
• Get him/her on your mailing list - especially your newsletter
Utilize your NMA Director
Often with Board experience
There to help you and be a voice for you
They keep us aware of your accomplishments
Send them your
officer meeting minutes, emails, newsletters, etc.
…and your Associate Director
Your Officer To Do’s
• Start building your team for next year
• Put PIZZAZ into events – make them all SPECIAL
• Foster executive relationships
• Challenge the status quo
Your Officer To Do’s
• Promote Growth - Help us get NEW NMA chapters
• Make NMA a value-add to your community or sponsoring organization
• Deliver an ROI (Return on Investment) to your members
Your Officer To Do’s• Make sure to send officer
election results to NMA
• Do New Member Orientation and get people onto committees
• Submit nominees for HOF, MOY, EOY
• Delegate
Opportunity Leadership
The strength to
recognize “change”
as “opportunity” –
and the vision to
take advantage of
it.
… and to not be afraid of a little risk
• Make this a career-enhancing
year
• Leave the chapter in better
shape than you found it
• Stay active after you “retire”
from the chapter – become
an NMA National Director
And Finally…
Then, enjoy your successes … take a bow
Or take a selfie!
Presidents and Vice Presidents Workshop
2014
Chapter Leader TrainingNMA...THE Leadership Development Organization
Thank you for your participation
this morning!
Now…small groups
• How do you engage senior management?
• How do you do goal setting – REAL goal setting?
• How do you get people to step up and become officers and lead committees?
• How do you foster participation in chapter activities and programs?
• What else would you like to know?