Client leadership on a Mega Infrastructure Project: Lessons from Regional Rail Link

Kevin Jones and Anne Taylor

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Regional Rail Link Authority (RRLA) •  ‘Administrative Office’

RRLA Leadership Team •  Inspire exceptional safety performance •  Establish a Safety Legacy for Industry

RRLA recognised and embraced the opportunity to influence industry

•  ‘Mega Project’ as the catalyst

Introduction

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RRLA adopted •  Non-adversarial approach with contractors

•  Active support with internal delivery and contractor safety teams

•  Advanced collaborative and leadership processes

The Vision required; •  Unified commitment from all parties

•  Trust and transparency

Introduction

Regional Rail Link: Work Package Allocation

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Key Leadership Elements •  Risk Management •  Systems •  Contractor Management Strategy (Safety) •  Resources •  Training •  Procurement •  Workforce/Contractor Safety •  Governance •  Interface/Synergies

What Did We Actually Do?

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•  Comprehensive safety information & support during tender process

•  Shortlisted Tenders – selection of Top 20 Risks

•  Client Safety Representation – Tender Briefings

•  RRLA & WP Contractor led Safety Risk Workshops •  Ongoing Maintenance – ensured targeted resources

Risk Management

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•  Purpose Built Safety Management System   Complex Project   Different Contract Delivery Models

•  Formal Due Diligence Reporting Processes

•  Safety Objectives •  Safety as a “Core Value” •  Exceptional Safety Performance •  Innovation •  Collaboration

Systems

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•  Responsibilities and obligations in all contractual arrangements

•  Principal Contractor nomination & change

•  Clarity of ‘Client’ responsibility

•  Tools for RRLA leaders to use to respond to any safety issues.

•  Key Result Areas (KRA’s) - commercial contractual framework

Contractor Management Strategy (Safety)

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•  Early involvement of RRLA Safety Team

•  Level of safety resources related to risk

•  Minimum competencies specified in contract documents

•  Competence increased prior to peak periods

•  Safety presence and oversight increased, when needed

Resources

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•  RRLA Safety Training  Competence Building

Programs   Beyond Zero Harm  Contractor Management

•  Leadership Team Involvement

•  Consolidated Safety Induction

•  Crisis Management Training including mock scenarios

Training

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•  Meaningful evaluation of proponent submissions

•  Tender documents to include safety management expectations

•  OFSC Accreditation of project participants

•  Potential safety legislation change - early in project

•  A collaborative approach on rail safety legislation and interface requirements

Procurement

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•  RRLA’s Non-adversarial Approach

•  Works Commencement Checklist

•  Collaborative Approach – Safety Programs and Initiatives

Workforce/Contractor Safety

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Workforce/Contractor Safety

•  Collection, Analysis and Trending of Incident Data

•  RRLA contractor monitoring programs

•  Quarterly RRL Safety Forums

•  Strong relationship between safety and communications teams

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•  Knowing What is Required

•  Independent Health and Safety Management Plan Audits

•  Due Diligence Checklist

•  Leadership Team and Board Updates

•  1800SAFERL

Governance

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•  Joint Co-ordination Committee

•  Safety Subcommittee and

•  Construction Safeworking Subgroup

•  Extraordinary Workshops

•  RRL Safety Initiatives Register

•  RRL Safety Alert Register

Interface/Synergies

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RRL Statistics – to 31 July 2014

Project  to  Date  

Hours  Worked   13.5m  

Lost  Time  Injury  Frequency  Rate  (LTIFR)   0.7  

Total  Recorded  Injury  Frequency  Rate  (TRIFR)   10.7  

Consulta=on  &  Communica=on  Events  (Toolbox  &  Pre-­‐Start)   32,220  

Safety  Inspec=ons    (Safety  Observa=ons    &  Site  Surveillance)   38,456  

Formal  Safety  Audits   516  

Safety  Induc=ons   17,267  

SWMS  Reviewed  and  Amended   3,699  

Alcohol  Tests   8,633  

Drug  Tests   1,433  

Note:  Main  contract  works  commenced  July  2012.  :    

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“From inception, the Regional Rail Link Authority’s Leadership and Safety Teams set out to inspire exceptional safety performance on RRL that would be recognised throughout the industry for years to come”.

“We believe we achieved all of this and more!”

Our Approach

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RRLA Safety Management Insight

For  further  enquires  –  RRL-­‐SafetyTeam@dtpli.vic.gov.au