APEC Senior Disaster Official Forum

transcript

Preparing for Volunteers in Disasters and Coordination with Voluntary Organizations

APEC USA 2011Emergency Preparedness Working Group (EPWG)5th Senior Disaster Management Officials Forum

September 22, 2011San Francisco, California

Heather BlanchardCo Founder, CrisisCommons

www.crisiscommons.org heather@crisiscommons.orgTwitter/Skype: @poplifegirl

Share this presentation from www.slideshare.com/poplifegirl/See Heather’s Notes from APEC USA at: http://tinyurl.com/3kvptql

See Heather’s Tweets #apecusa11 from @poplifegirl

Thursday, September 22, 2011

Expanding Public Private Partnerships

• Fundamental shift in societal communications

• People are self organizing to support disasters

• People are disconnected from the emergency management systems to help compass productivity

• Social media is information. Information can be turned into data. Data at the right place and right time can help disaster officials make better decisions.

• Partnerships of the future will need to include ad hoc communities and networks not just organizations. They will need to work to build an ecosystem where partnership efforts may overlap but strategic engagement is paramount.

Change is Hard

"I'd rather be slow and right than fast and wrong," "Social media is for parties. We ain't givin' parties,"

- Lon Wells, Washington DC Fire Department Director of Communications

http://dcist.com/2011/09/silence.php

“Most importantly, social media is imperative to emergency management because the public uses these communication tools regularly. Rather than trying to convince the public to adjust to the way

we at FEMA communicate, we must adapt to the way the public communicates by leveraging the tools that people use on a daily basis. We must use social media tools to

more fully engage the public as a critical partner in our efforts.”

– FEMA Administrator W. Craig Fugate

Zombies Make Preparedness Messaging Interesting

#1 Page on CDC.gov

Crisis Crowd

http://redcrossla.org/blog/station-fire-evacuation-shelters/http://radar.oreilly.com/2011/08/app-contests-sustainability-usability.html

http://www.thng.in.th/en/2010/10/citizen-bird-crisis-camp/http://www.lanl.gov/news/stories/volunteer_facebook_page.html

Affiliated Response Digital Response

People are Problem Solving

http://www.youtube.com/watch?v=qRWCz9E6qg4&feature=relmfu

http://www.youtube.com/watch?v=KzeRQDdPA1U&feature=relmfu

People are Building Tools

People are Creating Data

People are Working Together

Virtually via Skype or IRC In Person Gatherings

location agnosticcross languagescross borders

Activities are AcrossAPEC Economies

Christchurch Earthquake

http://textontechs.com/tag/crisismappers/

Thailand Floods

http://mapvisage.appspot.com/static/floodmap/map.html#center=-43.502070420716386,172.5&zoom=9&layers=christchurchpower,1,3,11,17,18,19,20

http://twitpic.com/3009ap

http://twitpic.com/2zq0qx

http://www.bangkokpost.com/tech/computer/203384/social-networks-prove-invaluable-in-time-of-crisis

East Japan Earthquake

United Nations Office for the

Coordination of Humanitarian

Affairs

Task for JapanFind CODs

Data Gathering Geolocation

Challenges We See

• It’s not that we don’t have the right technology or data often the challenges are more complex. They are often policy and culture --- people-related challenges

• Lack of connectivity to disaster management systems

• Public policy 10 years behind technology

• CIO enterprise decisions impact disaster management programs

• Ability to participation before crisis

• Varying levels of digital literacy

• Trust and verificationThursday, September 22, 2011

Capabilities• Manage information

• Rally and coordinate resources

• Problem Solving

• Technical expertise

• Production through distributive networks

• Local knowledge, connected global diaspora

• Mobile

• Connected sensory network

Connecting Capabilities to the Response Community

Technology resources are coordinated together.

Technology cluster lead reports directly to Operations Center

leadership.

Cluster ability to provide requirements and problem

definitions to external communities for data curation

and visualization.

External communities able to create productive and useful products based on response agency requirements.

Pre-identification of coordination resources such as a local University or co-working space where communities can gather to work on common projects and response agency requirements.

First proposed at the American Red Cross Crisis Data Summit on August 10, 2011http://www.slideshare.net/poplifegirl/arc-08-12-10-final-short

Scalable - Leverages Existing Resources Compasses Virtual and Volunteer Communities to Productive Use

Who is watching and preparing for the future -- right now?

Source: http://allthingsd.com/20110922/liveblogging-facebooks-f8/

Heather BlanchardCo FounderCrisisCommonsheather@crisiscommons.org703.593.3823twitter/skype: poplifegirlwww.facebook.com/heather.blanchardwww.linkedin.com/in/hblancha

Thanks!

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