Post on 02-Feb-2016
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AQR & Reachfor Bethan Greenall & Kath Wyke
Innovations in Career Guidance – Mental Toughness and its
central role in Employability
What is MENTAL TOUGHNESS?
“A personality trait which determines in large part how people deal with challenge, stressors and pressure ....
irrespective of prevailing circumstances”
It’s universal – it’s important for everything we do.
Abilities – how you carry out certain types of mental activities
Interests and motivations – what really interests you?
Personality – how you react to people, situations and environments
Personal Work Characteristics – characteristics displayed in work e.g. others may see you as risk-taking, optimistic in outlook, careful, cautious etc. Knowledge – information acquired through education and experience
Skills – something specific you can do to a certain standardWork Environment – where and how you work
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Employability is about…
Why is mental toughness important?
Performance – explains up to 25% of the variation in attainment
Behaviour – more engaged, more positive, more “can do”
Wellbeing – more contentment, better stress management , less bullying
Attainment - Transition – Aspirations - Retention – Employability - Social Mobility – Career Guidance
Is it important? Yes!Pulls together notions which are important and are current but are nearly all poorly defined and poorly evidenced.
Character Grit Tenacity
Resilience Curiosity Temperament
Attitude
Mental Toughness is well evidenced and solid. It embraces all of the above.
APPG on Social Mobility 2013National Career Council 1st Report – July 2013Cabinet Office 2013
Performance Perform better in targeted settings – MBO, exams and
tests
Produce better reports, coursework
Achieve more – cover more subjects/things
Work harder
Competitive
Studies show that up to 25% of the variation in an individuals performance on tests can be explained by their mental toughness
Behaviour More positive – “can do”
More likely to respond positively to change
More likely to engage – will volunteer for activities
More likely to accept responsibility
Better disciplined - attendance
Wellbeing Deal better with stress and pressure
Sleep better!
Less likely to develop mental health issues
Can relax even after the most challenging time
Report much less bullying behaviour
Less likely to consciously adopt bullying behaviour
Employability (and aspirations) More ambitious
Set higher standards
More confident
Adopt a competitive approach
More likely to get a job
2011 employability study showed that more mentally tough graduates found work:More quicklyRelated to what they wanted to doAnd performed better in the role
Transition
Deal better with
New settings - schools/jobs/employers
New programmes & courses
New managers/tutors/colleagues, etc.
New experiences and opportunities
Change programmes, takeovers and mergers
Completion on Time and on Target More stick-ability – will complete programmes
Better at project management
Take setbacks and change in their stride
Will respond to failure by saying “I can do better ….”
The Four C’sMental Toughness has 4 components:
Challenge
Control Commitment
Confidence
Which combine to provide an overall measure of Mental Toughness
Think of these as aspects of mindset.
Commitment“stick-ability”. Describes to what extent you will “make promises” and the extent to which you will keep those promises.
Those promises can be made to others or to themselves.
When asked to do something to a target by a certain time & date do you instinctively think:I’ll go for that and I’ll do what it takes orI’ll never manage that – I’ll look stupid when I fail.
Control
“Can do”. Describes to what extent you believe you shape what happen to you and manage your emotions when doing it.
There are two components :Life-ControlEmotional Control
When asked to do something , is your default response:I can do it …. without needing to check if it is possibleI’ll stay in control of my emotions
Challenge
“drive”. Describes to what extent you challenges, change, adversity & variety as opportunities or as threats.
When asked to do something significant or challenging is your immediate response to say:That’s great – I look forward to whatever emerges orOh no! I like things the way they are – I'm frightened by what might happen.
Confidence
“Self Belief”. Describes to what extent you believe you have the ability to deal with what will face you and the inner strength to stand your ground when needed.
There are two components :Confidence in AbilitiesInterpersonal Confidence
When doing something and you face a problem, is your default response:I have the capability to plough on?I’ll deal with those who get in my way?
The Four C’s – a summaryThe MTQ48 provides a description of a young person’s…
Control - I really believe I can do it - I can keep my emotions in check when doing it
Commitment - I promise to do it - I’ll do what it takes to deliver it (hard work)
Challenge - I am motivated to do it – I can see the benefit - Setbacks make me stronger
Confidence - I believe I have the ability to do it - I can stand my ground if I need to
Together these give rise to Mental Toughness
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AQR Survey, 2013Top 5…Team working ChallengeControl “Can do”ConscientiousnessCommitment
…Character and mindset count
What traits are the most important to employers?
Measuring Mental Toughness MTQ48 Questionnaire
Normative, valid and reliable measure
On-line format (can print off questionnaires)
Easy to use
On-line facility also helps to manage data
Short inexpensive licensed user training (2 days)
2 versions:1. Occupational (all ages)2. Young persons (age 11- 17)
MTQ48 with Young People and Adults – examples of programmes
National Careers Service Work with Offenders Mid Life Review
New Horizons
Reachfor Right Track
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Aims/Objectives
To better prepare offenders in custody for transition to Education Training and Employment upon release
To develop the online Employability Health Check tool for Virtual Campus
To enable offenders take increased ownership of their ETE Self Action Plan (SAP)
Meeting the Equality Duty: By maximising the impact of existing ETE services and increasing offender ownership of the SAP to improve equality in outcomes and opportunity for offenders leaving custody.
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Using MTQ48 to Measure and Develop Offender Resilience
The Offender Journey
Introducing the concept to Offenders
Providing feedback and action planning – data protection
Further coaching and support – the interface with relevant ‘preparation for work’ qualifications and materials
Continued support and effective referral
Relevance and impact – research and evidence
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MTQ48 provides a ‘hook’ for engaging the individual Offender
The project provides a personalised approach to continued progression
The project has proved effective in helping Offenders become more confident; giving them the self belief to raise and frame their vocational aspirations
Supported by coaching activities, as well as expert face to face information, advice and guidance
Links to secure recording systems to develop an holistic profile of the Offender and their journey (including qualifications, employment ideas and referral information).
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Benefits and outcomes
A Free Mid Career Review at Age 40+• Changing careers, looking for a fresh challenge, thinking about promotion, currently
unemployed or inactive, not sure what’s out there, want to learn new skills, need direction, up skill and gain qualifications, help with your next steps or to overcome barriers
The Mid Life Career Review seeks to:• Enable customers to follow up on ideas• Help to realise your aspirations• Enhance confidence and motivation• Empower customers to take control of your future• Delivery - 1 session per week over 4 weeks, providing quality and expert face-to face
support to help individuals make successful transitions. • Timings and venues are flexible according to customer need (twilight and evening
sessions are available).
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NAS Mid Life Review
Programme Overview
Delivered across Liverpool City Region (DWP Innovation Fund)
Working with 14 -24 year olds who are in care or leaving care, young offenders or have a learning difficulty/disability
Raising aspirations, attainment and improving behaviour and attendance
Developing individual resilience using MTQ48
Exposure to the world of work and ‘end to end’ programme including employment opportunities
2012/13 academic year
Worked with 1150 pupils in Key Stage 4
27% have had increase in attendance
42% have had increase in improved behaviour
285 pupils have achieved our OCN level 1 qualification in Skills for Further Learning and Employment – 80% pass rate to date.
20% of the Year 11 pupils we worked with achieved equivalent of five A* - C at GCSE against a 5% target and a further 65% achieved at least one Level against a target of 40%.
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Outcomes to date
What is Right Track?...
A 10 week project for Years 6, 9, 10 & 11 students… 1-2-1 support from a Right Track Adviser Group work activities Assessment of mental toughness and resilience Individual coaching to support development Support with behaviour, attendance and achievement Careers Information advice & guidance Action planning & goal setting
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The Right Track Programme
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The Right Track Programme What has Right Track achieved so far?...
74% of young people can see the benefit of school after being on RightTrack – an increase of 50% from the start of the programme
74% of young people who knew what they wanted to do after leavingschool – again an increase of 50% from the start of the programme
Evidence collected from teaching staff showed that 48% of participantsdemonstrated an improvement in class-work following a Right TrackIntervention
68% of those who had an attendance issue prior to Right Track showed anImprovement
51% who demonstrated low levels of mental toughness before the RightTrack programme showed an improvement after the programme
Mental Toughness Development
The Mental Toughness model is a fairly complete process
Understanding – the model provides a structure around which to assess an important requirement for performance and wellbeing
Diagnosis – the measure enables diagnosis, assessment and measurement at a useful level – the 4Cs
What are my issues? What are their implications? What will I seek to develop/improve? Where is it best to start?
Interventions – ability to direct interventions better and to select appropriate interventions –works with any intervention strategies.
Evaluation – the ability to measure change and to relate it to action.
Mental Toughness Development- Positive Thinking
affirmations,
think three positives,
turning negatives into positives,
self talk
thought stopping
looking at role models
what will I do tomorrow?
attitude ladder
The underlying principle - we are what we think.
Mental Toughness Development- Visualisation
guided imagery
pink elephant
change your environment
target practice
penalty shoot out
The underlying principle - We can imagine success or we
can imagine failure and we can learn from that.
Mental Toughness Development- Anxiety Control
controlled distraction
controlled breathing
muscular relaxation
ear tap
smiling and laughing
self hypnosis
sleep
anchoring
The underlying principle Psychological responses such as fear
& worry have a physiological consequence controlling those
physiological responses can help us to manage the mental
responses.
Mental Toughness Development- Goal Setting
smart goals
balancing goals
setting milestones
The underlying principle Give meaning and direction as
well as fuel and energy to achieve objectives & approach
new challenges.
Mental Toughness Development- Attention Control
minimising interruptions
concentration
stork stand
shut out distractions
The underlying principle Focus, sustained attention and concentration, enables us to work
better and for longerInterruptions and distractions
undermine that capability
Mental Toughness DevelopmentKogan Page
April 2012 Nov 2013 June 2014
Carrus – A Career Management Tool for the 21st Century
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Coming soon…
The measure assesses:4 areas of ability12 aspects of personality based behaviour
Abilities (What) Motivation & Drivers (Why)
NumericalVerbalSpatialMechanical
ConscientiousnessConcern for StandardsAmbitionContinuous ImprovementContinuous Personal Development
Skills in dealing with people (Who) Skills in dealing with problems (How)
Team – working & Self RelianceAltruismEmotional IntelligenceAssertiveness and Cooperativeness
Problem solvingCreativityOrganisation
Any questions?
Interest slips
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