Assessment and Credit in Online Open Qualifications

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Presentation to eAssessment Tomorrow Conference January 2014, Edinburgh

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Assessment and Credit in Online Open Vocational Qualifications

John GordonOpus Learning

digital by default, digital by design30th January 2014

Opus Learning Ltd, Edinburgh

• We develop online open courses to SQA HND standards

– A white label service for students enrolled with other providers.

– Direct to students who are enrolled with Opus

• We provide the learning environment, and deliver the learning content and assessments.

In this morning’s talk, I hope to indicate how we have:– Benefited by using technology to support and

manage vocational learning;– Considered how to de-couple learning and

assessment– Managed downwards the risks and costs of using

technology.

Origin of Opus

• A spinout from CAPDM.com

• Developing and delivering Masters programmes for over 17 years

• www.capdm.com

• We deliver highly interactive courses, delivered via an online platform such as Moodle.

• With tools to manage and monitor learning with or without tutor support.

Structure of our programmes

• We build:– integrated frameworks of Units for SQA HNDs and

University undergrad programmes– within a framework of commercial discipline.

• Which are outward facing and globally oriented

The Main Issues of 2014• Learning and Assessment• MOOCs and SPOCs• Financing and selling• Badges and Certificates• Initial training and Life Long Learning• RPL and de-coupled accredited assessment

The problems in an online context

Online Learning does not change the problems of assessing learning

– Tracking learning– Authentication– Identifying problems in learning– Recognising need for intervention

MOOCs introduce new aspects– Learn without credit– Gain credit after learning– Building badges into credits– Peer support– Security issues

Interaction types

Student

Environment

Content Tutor

Student/Student

Content/ContentTutor/Tutor

Environment/Environment

Student/Tutor

Tutor/Environment

Student/Environment

Student/Content

Content/Environment

Tutor/Content

Based on diagram inAnderson 2003

Where do the major costs lie?

Student

Environment

ContentTutor

Community

Student/Student

Content/Content

Environment/Environment

Support and Assessment

Student and Institution Management

Student/Environment

Student/Content

Content/Environment

Review and Improvement

Based on diagram inAnderson 2003

Academic Activity

Interactions and MonitoringType of Interaction Tracking FunctionHuman to human Within Forums

Via a ticket system for formal student to tutor interactions

Student to Learning Platform Via built in tracking tools on Platform

Student to contentStudent and formative assessmentsStudents and personal reflections

Our in-built tracking and monitoring tool

Interacting with Content Objects

Learner interacting with content, leaving traces

Student interacts with content

Makes notes, responds to quiz, send messages, etc

Capture notesStore in MLE

Print off record of learning The Digital Workbook

The Digital Workbook is• A portfolio embedded in

the content• A dashboard for learning • Rich seam of data and

behaviours for mining• Ongoing formative

assessment, and potential summative assessment

• A pdf for the student

MOOC Value Proposition• Education Access

– On a massive, international scale. Currently, most students who are not enrolled college students.

– May change as colleges integrate MOOC content to traditional teaching• Experimentation

– New business model– New resources for learners– New learning technologies based on mining

• Brand Extension – MOOCs can extend the institution’s reach and reputation internationally. – Particularly among elite research institutions, MOOCs have become a way of

enhancing the institution’s brand and signalling innovation. – Successful professors can gain a global following, building their own reputation

http://net.educause.edu/ir/library/pdf/PUB4005.pdf

How does this affect Learning and Assessment?

Assessment In theSQA environment

All units are stand alone, they can be delivered in a very flexible manner, but there are very clear pointers to how assessment should be carried out.

It is no longer appropriate to base the assessment of competence on a final 3 hour written examination.

Assessment and Verification what happens

Candidate Requests

Assessment Instrument from VLE

Assessment sent to

Candidate – time limited

PDF

Candidate responds to Assessment

Assessor reviews

Assessment Attempt Makes

comments

Assessment pdf

Candidate Attempt

Satisfactoryyes

No

Assessor sends comments to

candidate

Assessor comments

Candidate Resubmits

Resubmit?

yes

Candidate attempt

NoSign assessment record detailing re-assessment

Sign assessment record detailing

Satisfactory

Candidate Assessment

Record

Send assessment record to

candidate – complete record in VLE/SQA Connect

Verifier consultation

Verifier consultation

Open Distance Learning

The Tensions in Technology Based Open and Distance Learning

• Who is actually at the end of the screen?• What is the level of Granularity for assessment?

– We want freedom for student to learn what they want when they want

– We want to integrate assessment across a group of units

• What is the cohort size?– We want individualised learning– We want efficiency in the use of tutor support

Who is at the end of the screen?

Opus Policy is:

Digital Authentication

+Physical Authentication

Managing Learning with Technology

• At Opus we track student behaviour. • We use 2 levels of tracking

– Moodle Based (the VLE) and – Content Based.

Tracking through the learning content

• Opus content is massively connected to the students workbook

• Every reflection, exercise, quiz, short response and so on are logged within the learning content and in the workbook

• The tutor can view, track and compare workbooks

DWB Examples – Source Page

DWB Dashboard –Managing groups of students

Some conclusions from tracking

• Tracking appears to:– Provide the potential of personalised learning

within mechanical presentation of study– Assist formative assessment in the content driving

tracking and the experience of learning progress– Provide feedback on Tutor effectiveness and the

effectiveness of the pedagogy underpinning the content

The Commercial Imperative

We wish to – drive down cost of assessment– Drive up the quality and efficiency of assessment

within the context of a well resourced learner.

We have to manage costs, and the use of human resource

Assessor/Tutor Activity Model in Distance Learning

1. Monitor VLE activity, identify any candidate with lack of progress and contact course leader for action.

2. Monitor Digital Workbook (if used) and identify any outliers in progress, contact course leader with details.

3. Respond to direct tickets from candidate, making use of FAQs for responses, if new response is required, copy response to course leader.

4. Responding to assessments; remediation advice

Assessor/Tutor Activity Model in MOOCs

1. Monitor VLE activity automatically. 2. Monitor Digital Workbook but ignore any outliers in

progress, contact course leader with details. 3. Send any queries to student peer group for support4. Responding to machine assessed assessments; only

automatic remediation advice

Take out the tutor!

Managing Resource

• We can time and cost elements in traditional online courses• Times and costs vary with cohort size in traditional courses• For the MOOC approach, times and costs must be

independent of cohort size.

Timing Model vs Cohort size

HND Business Timings Assumptions

Students per assessor

1 5 10 15 20

Average timing per unit for HND Business - minutes

93 85 77 70 64

Learning Centre Cost ModelSPOC

• Based on the previous models– Time per tutor/unit/student can be estimated– Payment to Tutor/assessor is known– Viability of the Distance Course can be calculated.

• We need to know these numbers and to watch them

Potential Cost Model

Possible costs/charges per studentawarding body charges = £250;tutoring = £1000; tech + online content licence = £300; agent fees = £250Centre overheads per student = £500

Total cost per student = £2300

Potential Centre Surplus

• In UK Charge to student £3500-£4500• In India Charge to student £1500-£2500

We cannot serve one of largest markets in the world, with this model.

We have to be able to manage costs.

MOOC Costs models

• Charge to student – Zero• Cost for development of module not well

reported– EdX charge $250k to produce a MOOC**– University of North Carolina quoted $150k for in-

house production*• Revenue shares between platform provider

and university

Learning from MOOCS

• Massive size of cohort• Highly programmed week by week• Clearly signposted weekly targets• Using the student body as the main tutor

toolset• Building a community of activists and lurkers• Managing and controlling costs• Generate revenue by conversions?

Learning from MOOCS

• Do not do assessments – Until students join full programme

• Keep the granularity of the course fairly small – not full degrees

• Set up an honour system – make the students police themselves and even support each others’ learning.

Applying all these lessons

• Manage the cohort size• Make sure investment reflects assessment and

tutor support provided – the added value of a non-free course

• Make assessments social, encourage group help. Track this activity!

Opus StrategySmall Private Open Courses

• Organise cohorts in groups of 10s, not groups of 10k’s or 100k’s

• Localise tutors and assessors• Build communities including assessors• Track activity and behaviour at keyboard level and at

cognitive level• Record activity – perhaps award a badge for partially

completed activity• Guide the learners towards completion, intervene as

necessary

Opus MOOC Experiment

• From the 1st April 2014, there will at least 2 Opus Units following SQA curriculum– With no registration at SQA– No access to Assessment Support Pack items– With formative assessment – peer assessed– With summative assessment with peer commenting– Open badges for course completion/attainment

• With the potential to register post mooc, and fast track to assessment.

The Opus Open Courses

• Management: Developing Self Management Skills based on course H1F1 34

• Project Management: An Introduction based on course F1NH 34

Developing Self Management SkillsSummative Assessment

• Students are encouraged to provide evidence in a format which suits their particular situation.

• It is particularly suited to an electronic portfolio method of assessment.

Project Management Summative Assessment

• Outcomes can be assessed by the development of project management documentation, for a workplace project for which the candidate has responsibility

Our to do list

• Design the courses• Design the peer assessment elements• Design the learning pathway (based on

current open online pedagogy)• Design the Badge structure• Work with SQA to provide pathway to

certification!!!!

The End

John GordonOpus Learning

jg@opuslearning.com

Thank You