Post on 17-Dec-2015
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ASSOCIATION OF AMERICAN MEDICAL COLLEGES
Career Resilience: How Women Can Ensure their
Continuing Professional Growth
6/25/13
Janet BickelCareer and Leadership Development Coach
ASSOCIATION OF AMERICAN MEDICAL COLLEGES
Women's Potential Career Disadvantages
*Definition of success includes “wholeness” and meeting family responsibilities
*Less likely to be effectively mentored or sponsored or tapped for leadership roles
*Norms of competition and recognition sustain men more than women
*“Personal Glass Ceiling” ie internalize responsibility for cultural restrictions
* “Only in a woman would success be seen as a barrier to giving advice.”--Gloria
Steinem speaking of Sheryl Sandberg
Career Development Competencies
• know what (clinical and scientific expertise)
• know why you are doing what you’re doing (goals, values)
• know whom (maintain key relationships)
• know how (communication skills, political savvy)
• know when (adaptable, take smart risks)
Continuum of InvolvementContinuum of Involvementteach shares knowledge
support offers advice and direction
intervention protects mentee and assists access to resources
sponsorship sponsors the mentee for otherwise unavailable opportunities
Buzz group:
What benefits are you experiencing from serving as a mentor (or do you expect to)?
Maslow's Hierarchy of Needs
5. Actualization
4. Esteem
3. Belonging
2. Safety
1. Physiological
Support/Challenge/VisionVISIONhigh
CHALLENGE
low SUPPORT high
Anxiety Growth
Stasis Confirmation
Source: Bower, D., et al., Support-Challenge-Vision: A Model forFaculty Mentoring, Medical Teaching, 20:595-7, 1998.
In Pairs
What is your experience in
finding or giving an optimal
balance of support and
challenge in mentoring
relationships?
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Disadvantages Women and Minorities Experience more than Majority Men
*relationships occur most naturally between “like” individuals *face higher hurdles to prove selves to potential mentors
*“surplus visibility” yet often feel invisible
*the accents of some ethnic minorities interfere with communication
*allowed a narrower band of assertive behavior
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He’s confident
He’s analytic
He’s authoritative
He’s good at details
He’s open
He follows through
He’s passionate
They’re networking
They’re debating
She’s conceited
She’s cold
She’s bossy
She’s picky
She’s unsure
She doesn’t know when to quit
She’s a control freak
They’re chitchatting
They’re catfighting
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Nine Circles of Mentee Hell
underestimate of potential
failure to respectprotégé’s goals
failure to promoteindependence
exploitation conflicts avoidedinappropriate
praise orcriticism
expecting protégé To defer
desertion/inaccessabiliy
physical intimacy(or appearance of)
“Difficult Conversations” for Mentors
• The resident showed up 15 minutes late with a Starbucks cup in hand!
• I never would’ve talked to my mentor that way—what’s happened to respect for authority?
• Her first question was “do you know what counts as a vacation day?”
* The way she dresses is so inappropriate.
• I've given her a lot of attention, but she doesn't seem to recognize it as mentoring!
Feels “Undiscussable” to Mentees• I don’t see my mentor as a role model--all she
does is work.
• She believes that unless I’m willing to be just as focused as she was, I’ll not succeed.
• My division chief is from a culture where women are expected to obey the men. Sometimes he like ‘commands’ me to do something-- it makes me want to scream.
• Sometimes I don’t understand what my mentor is saying. But I am afraid I will look stupid if I ask for an explanation.
Source: Bickel J, Rosenthal SL. Difficult issues in mentoring: Recommendations on making the “undiscussable” discussable.
Acad Med. 2011; 86:1229-34.
In Pairs
What “undiscussables” have
arisen for you in mentoring
relationships?
ASSOCIATION OF AMERICAN MEDICAL COLLEGES
Relational Communication Skills
• Self-monitoring--Surface your assumptions
--Notice when you’re over-reacting and ask yourself “what hooked me?”
* Inquiry and Listening – Ask questions that encourage the other to go
deeper– Listen with curiosity
• Advocacy– Explain your reasoning and intent [eg “This is
why I’m raising this and how I arrived at this conclusion”]
Good Coaching Questions*How will you develop the necessary expertise?
*Tell me more about your understanding of this choice/dilemma/situation.
*What would you advise someone with this dilemma to do?
*What was the lesson? How can you lock in the learning?
*What concerns you the most about…?
*Where are you being too hard [or easy] on yourself?
*What are your back-up plans?
Exploratory Questions for MenteesLooking at last year: What are you proudest of? And what would have done differently?
What do you want to accomplish in the next 1-2 yrs? 5-10 yrs? What measures of success will you use?
What relationships outside our discipline and institution do you want to build?
What if anything is holding you back from reaching your potential?
What areas of personal and professional growth do you most want to work on now?
Automatic Listening
•Right/Wrong
•Win/Lose
•Agree/Disagree
•Good/Bad
•Either/Or
Generative Listening
•What could make that possible?
•What could that allow us to do?
•What goals could that idea advance?
•What do you see that I don’t?
•Say more
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Highly Effective Mentors/Coaches
• Identify “coachable moments” • Create safety• Discuss expectations for the
relationship• Give specific, constructive, timely
feedback• Support transitions • Respect confidentiality• Ask for feedback and continuously
improve coaching skills
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Ask trustworthy colleagues for feedback
*In what areas do I tend to over- or under-function?
•Any observations on how well I listen?
•Do I present ideas in an effective manner and invite discussion?
•How well do I handle challenges to my ideas?
*Do I communicate about problems in ways that facilitate engagement?
*Do I relate better to some kinds of people than others?
See: What got you here won’t get you there by Marshall Goldsmith
ASSOCIATION OF AMERICAN MEDICAL COLLEGES
Keep Expanding Your Circle of Colleagues
Mentors,
Coaches
Content Experts
Potential Collaborators, Learning Partners
Informal Advisors
In TriosUse this opportunity to articulate a goal or skill area that you want to get better at (eg having a difficult conversation with a mentor or mentee that you've been postponing).
--Do you need support or advice on this? If so, what might serve?
--What's getting in your way?