Helen Milner OBE, @helenmilner

Chief Executive, Tinder Foundation

Australia Speaking Tour

Oct - Nov 2015

Leave Nobody BehindDigital Inclusion, Social Inclusion

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Digital Inclusion

Equality of opportunity

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We live in a divided world and digital exacerbates it

1,713,727

A world where everyone

benefits from digital

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Local + Digital

5000 local UK partners, 25,000 volunteers

A big club with a shared vision

www.learnmyway.com

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• Digital Tasks

• Such as: sending an email; filling in a form;

shopping online

• Digital Literacy

• Confident and able to do a number of

tasks independently

• Digital Fluency

• Confident to try whatever need to

do on the internet without help

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No-one can do this alone

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£1.7bn annual saving for UK Government

Cost of c. £30 per head to support someone from digital exclusion to

digital inclusion

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Moving onto government services• No-one’s ‘spark’ to get digital skills is to interact

with Government online • (except to get a job)

• After gaining digital inclusion via UK online centres:

– 81% visited central/local Government websites

– 56% moved at least one face-to-face or telephone contact to an online contact with Government

– average contacts moved online 3.8 in past month

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Myth Busting

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Young People need support too - it’s not just about old people

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Smartphone and tablets are intuitive to use but no evidence (yet) a tool

for digital inclusion

in UK only 6% of online people ONLY use a smartphone/tablet

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Broadband access is not digital inclusion

Having access is importantHaving good access is important

Using the internet = digital inclusion

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We can’t CAN help (almost) everybody

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What’s next for Tinder Foundation?• Mass and targeted

• Targeting the very hardest to reach (ReBootUK)• Mass via partners: social housing,employers of

low skilled people• The people who can’t afford devices and

broadband. Who pays?• The next 3 billion people around the world

• ph.learnmyway.com

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Digital Inclusion

Equality of opportunityand transforming people’s

lives

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Get Angry and Get Organised

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Aim for 100% and leave nobody behind

Hear their stories on YouTube: UK Online Centres Videos Channel

Roger

Thank You @helenmilner