Unleashing Learning:

From Strategy to

Execution

Avoiding the Black Hole: Strategies to Measure the ROI of Tuition Assistance Programs

Dr. Ruby A. Rouse & Dr. Leslie A. Miller

Executive Directors

University of Phoenix Institute

Loss

Return on

Investment

What is Return on Investment?

© 2010 University of Phoenix, Inc. All rights reserved

© 2010 University of Phoenix, Inc. All rights reserved

© 2010 University of Phoenix, Inc. All rights reserved

?

ROIROI

The

Black

Hole

How much money is your organization wasting?

© 2010 University of Phoenix, Inc. All rights reserved

ROI is in the EYE of the beholder

Many Pieces – Many variables

© 2010 University of Phoenix, Inc. All rights reserved.”

$$ ROI

Retention

Promotion

Performance

Leadership

Knowledge

Succession

Competitiveness

Skills

© 2010 University of Phoenix, Inc. All rights reserved

© 2010 University of Phoenix, Inc. All rights reserved

© 2010 University of Phoenix, Inc. All rights reserved

© 2010 University of Phoenix, Inc. All rights reserved

Thank

You

Unleashing Learning:

From Strategy to

Execution