© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

November 30, 2016

BAP205

Stop Managing Email Infrastructure:

Move to Amazon WorkMail

Pranesh Ramalingam, Senior Product Manager

Thomas Paré, Senior Manager

What to Expect from the Session

• Overview of WorkMail features and benefits

• Dive deep

• WorkMail storage encryption

• What’s New?

• Interoperability with Microsoft Exchange

• Email journaling on Amazon WorkMail

• IMAP support on Amazon WorkMail

• Support for Outlook 2016 on Mac

A secure, fully managed business email and calendaring service

Managed business email and calendar service

• Eliminate up-front investments to license and provision on-premises email servers

• WorkMail automatically handles patches, back-ups, and upgrades.

• Integrates with your existing on-premise directory.

• As needs grow, add more users with a few clicks in the AWS Console

Enterprise grade security

Encryption using

customer managed

keys

Regional data

control

Secure mobile

access

Protection from

malware, spam, and

viruses

Anywhere access

From your PC/Mac From any browser From your phone

Microsoft Outlook on Windows

• Support for Outlook 2007, 2010, 2013, 2016

• Native support

• No additional software/plugins needed

• Autodiscover for easy setup

MacOS support

• Support for Exchange Web Services (EWS) protocol

• Support for Outlook 2011 and Mac Mail

• Support for Outlook 2016 coming soon

• Email, calendaring, OOO rules and much more

Mobile device support

• Native mobile support through Exchange ActiveSync protocol

• Supported devices:

• iPhone, iPad

• Android

• BlackBerry 10

• Windows Phone

Mobile Device Management

• Policy support for:

• Password required

• Password strength

• Automatic screen lock

• Device encryption

• Remote wipe when device is lost or stolen

WebMail client features

• Access to your email, contacts, and calendar

• Amazon WorkDocs integration

• Accessibility (support for screen readers &

keyboard-only usage)

Pricing and availability

• Pay-as-you-go

• Cost-effective -- $4/user/month for 50GB mailbox

• 30-day free trial for up to 25 users

• Currently available in US East (N. Virginia), US West

(Oregon), and EU West (Ireland) regions

Amazon WorkMail Encryption

Key hierarchy

Customer master key (AWS KMS) for your organization

Asymmetric key pair for each mailbox

Symmetric key for each mailbox item

Mailbox keys creation

Email encryption

Email decryption

Email journaling

sent & received

emails

What is email journaling?

Admin

configure

journaling

addressArchiving Solution

add journaling

envelope and

sendAmazon WorkMail

Interoperability support with

Microsoft Exchange

Amazon WorkMail interoperability use cases

• Phased migration strategy

• Support globally dispersed teams

• Bolt on acquisitions

• Workforce fluctuations (seasonal workers)

Benefits of interoperability with Microsoft

Exchange

• Email routing between on-premises email environment and Amazon WorkMail

• Calendar free/busy lookups between on-premises email environment and Amazon

WorkMail

• Provide Amazon WorkMail users with a unified global address book containing all users,

groups, and resources

AD Connector architecture

Availability Zone

Availability Zone

VPN

connection

corporate data center

AD

LDAP &

Kerberos

requests proxied

to on-premises

over VPN

AD Connector

proxy instance

AD Connector

proxy instance

Email routing in an integrated environment

On-premises environment Amazon WorkMail

example.comexample.comexample.awsapps.com

Forward to: john@example.awsapps.com

Primary: john@example.com Alias: john@example.awsapps.com

john@example.comtargetAddress:john@example.awsapps.com

To: john@example.com

Calendar free/busy interoperability

On-premises environment Amazon WorkMail

example.com4. Free/busy lookup for Mary

with WM service account

john

1. Free/busy lookup for Mary

targetAddress:mary@example.awsapps.com

Primary: mary@example.comAlias: mary@example.awsapps.com

23

5

Unified Global Address Book

AD sync

AB lookups and

address resolution for

users, groups, and

resources

Admin

Manage users,

groups and

resources

Enable users on

Amazon WorkMail

Amazon WorkMail

Microsoft Exchange

IMAP support

IMAP support

• Extending the list of protocols supported by Amazon WorkMail

• Launching soon, limited preview starts today

• Integrate third-party applications (CRM solutions/ticketing solutions

etc.) with Amazon WorkMail

• Give users the option to use their favorite IMAP email clients

RPC

EWS

IMAP

ActiveSync

SMTP

Amazon

WorkMail

Amazon

Simple Email Service

Microsoft Outlook 2016 on Mac

Microsoft Outlook 2016 on Mac

• Highly requested feature on Amazon WorkMail

• Launching soon, limited preview starts today

• Support for email, calendaring, Out of Office rules and much more

• Native support; no plugins, no additional software or patches required

Features on Amazon WorkMail: Takeaways

• Available now in GA

• Interoperability with Microsoft Exchange (email routing & calendar free-busy

sharing)

• Email journaling

• Limited preview, contact workmail-preview@amazon.com

• Interoperability with Microsoft Exchange (Access to Global Address Book)

• IMAP support

• Microsoft Outlook 2016 support

Thank you!

Thomas Pare – pareto@amazon.com

Pranesh Ramalingam – praneshr@amazon.com

Remember to complete

your evaluations!