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SaddleUp

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SADDLE UPAndrew, Vivian, Xiaojing

BIKE RENTAL SYSTEM

REDESIGN

NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

2ST LO-FI PROTOTYPE (AXURE)

HI-FI PROTOTYPE (AXURE/KEYNOTE/PS)

1ST ROUND USER TESTING

2ND ROUND USER TESTING

3RD ROUND USER TESTING

CONCLUSION/ FUTURE WORK

MORE ITERATIONS

IMPLEMENTATION

NEEDS/PROBLEM

IDEAS

USER RESEARCH

COMPETITIVE ANALYSIS

Personas

NEEDS/PROBLEM

IDEAS

USER RESEARCH

COMPETITIVE ANALYSIS

LOGIC MAP

NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

Prototyping

NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

1ST ROUND USER TESTING

❖ 1. You are a new student of UT Austin. One day you saw 2 people ride the special red B-cycle passing by, and as a bike lover, you also want to try it. Now you have download the B-cycle App on your phone, you can't wait to ride the bike. Please determine which bike station is closest to your current location, and get the directions to it.

❖ 2. Now you've just got there and rented a bike on the station. And you want to ride the the bike to Congress 1600 street. How can you find the nearest station to that location and check if there's empty dock? Get the direction and see how long it will take!

❖ 3. You have seen there's an activity out of your planed route, so you have changed your plan. After enjoyed the activity, you want to know how much time you have left for turn back the bike to any station that won't charge you more money. Figure it out the app!

❖ 4. Two month have passed from your last bike rental experience, and you can't remember clearly how many times you have rent bikes. Find information about your rental history in early November from the app.

❖ 5. You will traveled to Houston and you also want to rent a bike there. Please change your current city to Houston and check it out in the app.

USER TASKS

RENT A BIKE (Without code, one day pass)

Step 1: Activate the screen and choose languageStep 2: Select rent a bikeStep 3: The system will ask user have a pass or not, select “NO”, user can buy a new pass.Step 4: Choose a pass type.Step 5: User has to agree with the user agreement to continue.

Station TASK 1

RENT A BIKE

Step 6: The screen will show the total price, user can insert credit card to pay, or, if user has a promotion code, the system will adjust the price after entering the code.Step 7: After insert the credit card, user input zip code.Step 8: Enter Phone number.Step 9: User can decide receiving message or not.Step 10: Select a bike, and ride away.

Station TASK 1

Information about time left (Allow “location”)

Step 1: Open the AppStep 2: Tap “my rental”Step 3: Tap “Rental History”Step 4: Tap on rental records in NovemberStep 5: Get information about each rental experience

Mobile APP TASK 4

NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

2ST LO-FI PROTOTYPE (AXURE)

1ST ROUND USER TESTING

2ND ROUND USER TESTING

VERSION 1

VERSION 1

VERSION 3

VERSION 5

NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

2ST LO-FI PROTOTYPE (AXURE)

HI-FI PROTOTYPE (AXURE/KEYNOTE/PS)

1ST ROUND USER TESTING

2ND ROUND USER TESTING

3RD ROUND USER TESTING

QUICK DEMO

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NEEDS/PROBLEM

IDEAS

USER RESEARCH

LOGIC MAP

COMPETITIVE ANALYSIS

1ST LO-FI PROTOTYPE (PAPER SKETCH)

2ST LO-FI PROTOTYPE (AXURE)

HI-FI PROTOTYPE (AXURE/KEYNOTE/PS)

1ST ROUND USER TESTING

2ND ROUND USER TESTING

3RD ROUND USER TESTING

CONCLUSION/ FUTURE WORK

MORE ITERATIONS

IMPLEMENTATION