Being Pharma Social by Sean Moffitt

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- Wikibrands OPMA - - Being Pharma Social -

March 2014Toronto

@wikibrands@crowdweek

Sean Moffitt @seanmoffitt

Look in the digital mirror…

How many of you have 303 Facebook friends?

How many of you use check your smartphone 150 times per day?

How many of you would rather lose your sense of smell than technology?

How many of you update their LinkedIn profile regularly?

How many of you have been dumped via text message?

Canada #1 Connected Nation

87% of Canadians access the Internet Everyday

Online PC Time – Ranks 1st globally - 45 hours per month

Video - Ranks 2nd globally – 25 hours per month/291 videos

Social Media – 82% of us are social networkersFacebook (19MM users) –#1 globally in daily returns and friends 74% of Facebook users come back daily Twitter (11MM) - #5 Globally, surf twice as much vs. average peopleLinkedin (7MM) - #3 Globally, 50% senior management/owners/executives

Gaming - ranked top 10 in social gaming, 58% of us game/90% of youth

Mobile – 91% of us have a mobile phone, 62% of them are now smartphones, #1 iPad nation

Canadians Love Online, Mobile, Social and Video

Mythbusting– There are Industries That are Immune to

Technology and The Open Web

2013 Proprietary and Confidential-Wikibrands 13

#1 EDUCATION #2 ENTERTAINMENT #3 MEDIA #4 ECOMMERCE #5 HEALTH CARE

#6 RETAIL #7 FINANCE/BANKING

#8 TELECOMMUNICATIONS #10 NOT-FOR-PROFITS

#9 CONSUMER/HOUSEH

OLD GOODS

Digital is Reinventing Industries

CEO’s Biggest Challenges

Authority ≠ Expertise

Measurement

Organizational Inertia

– At the highest meta level, What is Really going On Here To Drive Digital

Ahead?

The Top 13 Trends That Are Changing Business at Breakneck Speed

The Role Of Pharma in Social Media?The Rich Cousin – Investor

The Cool Nephew – Lifestyle Appeal

The Well-Travelled Uncle – Wisdom

The Supermodel Niece – Aesthetically Appealing

The Friendly Aunt - The Social Ringleader

The Family Consigliere- Helps Solve Things

Ideas trump TechnologyGreat ideas that spread are rare and valuable

#1 Conversation Worthy Idea/Concept

#2 Great Product/Brand

#3 Customer Experience provided

#4 The Audience who Participates

#5 Culture/employees of a Company

#6 Method in which it interacts w/ its audience

#7 Incentives for referral

#8 Strong process

#9 Creative/design used

#10 Tools/technology platforms builtSource: Wikibrands Buzz Report

Digital Sensai - Healthtap

Bridge the Distance with Professionals - Medeo

Host a Hangout – UN AIDS

Crowdsourcing Communities– Aviva Community Fund

Crowdsource Innovation - Sanofi

Crowdfunding Personal Health - FundRazr

Generate Good Content – J&J

Become Visual Storytellers/Infographics – GSK/Pfizer

Incent/Gamify Adherence - Lifevest

Build Alliances – Novo Nordisk

Monitor Outbreaks

Patient Tracker - Airo

Patient Tracking - OMSignal

Curate Information - AMEX

http://6secondscience.tumblr.com

Adopt Platforms Early - AMEX

Mash Up Technology - Novartis

Continuing Social Medical Education

Be the Thoughtleader/Helper – Mayo Clinic Social Media Helath

Network

Become Responsive/Swipeable

Corporate Social Responsibility – Telus Upopolis

Mythbusting– There is No Universal Code

for Doing Well in Social

ReciprocalEthicalHumanAwesomeHelpfulAuthenticSocial

The Hammurabi Code of Digital

CONTENT QUALITY –Shoot it, Visualize It, Provoke It, List It, Link It, Friend It, Say It

CONTENT FREQUENCY – If the Customer is King, then Content is Queen

Activity per Month

Great Good Minimum

Blog Posts 30+ 12 5

Tweets 400 200 100

Facebook Posts

60 30 15

Video 8 4 1

Email 8 4 1

IBM Guidelines – Simple, Reasonable, Visual and Public

The Biggest Wikibranding Sins- Social and Digital Deafness is Tops-

Source: Agent Wildfire Buzz Report

EmailLinkedIn:Twitter:

Stay Connected…sean@wiki-brands.comca.linkedin.com/in/moffittsean@seanmoffitt @wikibrands