Bendable: Transforming Resilient st Century Organisations · Global mobile data traffic will reach...

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Bendable: Transforming Resilient 21st Century Organisations Martin Stewart-Weeks Cisco IBSG March 2013

“lightweight but robust” “strength and flexibility”

“a high strength to weight ratio”

Bendability

Transitions Political, economic, demographic,

environmental, technological

“Resilient systems…anticipate disruption, heal themselves when breached and have the ability to organise themselves to maintain their core purpose even under radically changed circumstances”

Resilience: Why Things Bounce Back Andrew Zolli and Ann Marie Healy, Headline, 2012 < http://poptech.org/ >

“… the potential to create opportunity for development, novelty and innovation”

Speed Transparency

Complexity Changing nature of knowledge

…”when the facts aren’t the facts, experts are everywhere and the smartest person in the room is the room”

“…zero-sum thinking, profit obsession, power, conformance, control, hierarchy, and obedience don’t stand a chance against community, interdependence, freedom, flexibility, transparency, meritocracy, and self-determination.” http://www.managementexchange.com/video/gary-hamel-reinventing-technology-human-accomplishment

“…increasingly adopt the values of the web itself, open, merit-based, flexible and collaborative…” (Gary Hamel)

“The web smells like life”

Be prepared…

…be prepared to be surprised

Bendability Quotient

VVSM Virtual, visual, social and mobile

By 2017 Global mobile data traffic will reach 11.2 exabytes per month (134

exabytes annually); growing 13-fold from 2012 to 2017.

Mobile video will represent 66% of all mobile data traffic.

45% of global mobile data traffic will be offloaded to fixed networks.

Tablets will account for more than 12% of global mobile data traffic.

4G connections will account for 45% of global mobile data traffic. Cisco VNI Global Mobile Data Traffic Forecast, 2012 - 2017. http://www.cisco.com/en/US/netsol/ns827/networking_solutions_sub_solution.html#~forecast

Moving the locus of decision making power and authority “out and down”

Using technology-enabled collaboration and knowledge sharing tools to speed the process of creating, finding and using requisite knowledge for business success

Enable a “work your way” environment that harnesses the new potential of cloud computing and more flexible, service-based IT delivery and consumption models

Open innovation model that uses the “crowd” of partners, customers and staff to dramatically shorten the distance between ideas and cash (or policy and service outcome improvements in you’re working in the public sector)

“To spur innovation in health, traditional players must act in non-traditional ways…innovation doesn't live within borders; it can’t be controlled and confined.”

ExpertNet

[PRINCIPLES] ► Open and permissive flows of information ► Work is what you do, not where you happen to be ► More accountability, less control ► Privilege the edge ► Launch to learn ► Digital by design, digital by default

Cathedral…

…or bazaar?

Translational leaders…

…“do not dispense with hierarchies; they recognise and respect their power (and) knit together social networks that complement hierarchical power structures…(they are) connectors, mediators, teachers, behavioural economists and social engineers.”

Andrew Zolli and Ann Marie Healy, Resilience: Why Things Bounce Back, Headline Business Plus, 2012 p255-258

1 Bendability has to become a

central principle of organisational design and culture.

2 The technologies of distributed

networking are central to the search for resilience or a higher “BQ”.

3 The quest for organisational

bendability has to be an architectural enterprise, integrating different pieces into an increasingly

robust and coherent puzzle

Control? Resilience?

Bendable: Transforming Resilient st Century Organisations · Global mobile data traffic will reach...

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