• Have realistic deadlines• Set expectations - Good, Fast, Cheap - Choose Any two!• Take one bite at a time• Negotiate the ownership of work, up front
Haverealisticdeadlines
Set expectations - Good, Fast, Cheap - Choose Any two!
Take one biteat a time
Negotiate the ownershipof work,upfront
• Face - to - face accessibility• Manage cultural differences • State the obvious• Expect to add some new expressions to your vernacular
Face-to-faceaccessibility
Manageculturaldifferences
State the obvious
Expect to add somenew expressionsto yourvernacular
• Ensure that the requirements are clearly understood• Send all work requests in writing• Schedule an initial call and regular check-ins, if necessary• Be prepared to review all work before turning it over to the client• Escalate in time