Build Army of Recruiters_Oxfam (2A)

transcript

Building your Army of Recruiters Exponen7ally

Farah Abbas & Jen Coburn Oxfam America

Agenda What is Oxfam?

Building Oxfam’s Recrui7ng Army •  History with Jobvite •  Ini7al Buy-‐in Challenges •  Empowered Managers and Staff •  Buy-‐in Result •  Keeping Everyone on the Same Page

Lessons Learned

Moving Forward

What is Oxfam •  Interna7onal confedera7on of

17 organiza7ons •  Works in 94 countries •  Part of a global movement for

change •  Mission: To build a future free

from the injus7ce of poverty •  long-‐term development

projects •  respond to emergencies •  campaigning and advocacy.

What is Oxfam America? •  Headquartered in

Boston •  Offices in 9

countries •  500 Employees

worldwide •  Jobvite customer

since 2010 •  Average Volume:

350 hires per year

History with Jobvite •  Key Challenges in 2010

•  First Implementa7on Strategy

–  Rollout out to US ONLY –  Replicate paper-‐based systems –  Get buy-‐in from Recrui7ng, HR and Execu7ve Leadership

Challenges •  Keeping Staffing & Hiring Managers as champions of

the tool •  Resistance to change •  Uproar with centralization of approvals creating

bottleneck •  Out-dated and/or irrelevant questions on requisition

forms •  Time consuming process to run through the extensive

candidate workflow •  Lots of handholding by recruiters

Empowered Managers – Our Army of Recruiters

Resistance to Change

•  Training and Educa7on

•  Access to candidates at the 7p of their fingers

•  Bigger candidate pool

•  Can be Owners of the hiring process

•  Lots of listening and readiness to system changes

Time Consuming Process

•  Reduce steps in candidate workflow

•  Integrated Background Check

•  Custom and Scheduled Reports to stay on top of changes

•  Use field mapping to reduce data entry

Approval Chains Bocleneck

•  Remote approval •  Alternate approvers

•  Simplified Approval Chains based on condi7ons

Outdated Forms

• More Comprehensive Forms based on input received

Buy-‐In Results •  Regional Rollout in 2013 •  Run all employee changes through Jobvite •  Open Requisi7ons: 17-‐55 •  Users Sending Jobvites: 9 •  Candidate Flow: 47:1 •  Referral Candidates: 8 •  Referral Hires: 19

Keeping Everyone on the Same Page

9:30-‐10:00 Tour of office Jen (Boston) Julie(DC)

10:00-‐10:30 New Hire Paperwork Jen (Boston) Julie(DC)

10:30-‐11:30 IT Josh

11:30-‐12:00 Padare Ellen

12:00-‐12:30 Facili7es Virginia (Boston) Julie (DC)

12:30-‐1:00 Oxfam Overview/Lunch Jen

1:00-‐1:30 Jobvite Jen

1:30-‐2:00 Finance Omari

2:00-‐2:30 Performance Management Farah

2:30-‐3:00 Benefits Emily

Start from the beginning…

63% increase in number of Jobvites sent since implemen7ng regular Jobvite trainings and including an introduc7on in Orienta7on.

FY14 -‐ 5035 Jobvites were sent

FY15 -‐ 8223 Jobvites were sent

Lessons Learned

When implemen7ng any new system, iden7fy the most frequent users and get them on board first.

Don’t be afraid of change – just because it’s been done a certain way in the past doesn’t mean it can’t be improved.

Listen to the end-‐users. What will make it easier

for them? This is a robust and dynamic system – it can take it.

Some people will resist. Make the responsibili7es

clear and provide as much support as

possible.

Moving Forward

Increase our number of publishers

Create a Facebook career page

Implementa7on of Jobvite Video

Your Name Here Company Name Here, Position Title Here Email Here

THANK YOU!

Build Army of Recruiters_Oxfam (2A)

Recruiting & HR