Business of People - Lessons Learned Building a Remote Workforce

Post on 16-Jul-2015

812 views 0 download

Tags:

transcript

Hi

Tony Perez

@perezbox

We

Clean and Protect

Websites

No, we’re not talking

security today…

Business of PeopleBUILDING AND RUNNING A GLOBAL WORKFORCE – THE PEOPLE ASPECT OF A REMOTE COMPANY

In the beginning…

Brazil / Canada

United States

Afghanistan

A remote workforce just

happened…

We’re a globally distributed team

with 60 + employees in 21

different countries

We operate 24 hours a day, 7

days a week, 365 days a

year.

What greater success is there than

providing someone an opportunity they

might have not otherwise had?

Our People

Your business is built by

people, not products /

technologies or solutions.

Ten things we’ve learned on

this journey…

1 - You can’t debug

people

2 - Flat organizations are

nice, but they are difficult to

scale

3 - No script to effectively

managing people

4 - Scaling people is

challenging

5 - People are social

by nature

6 - People are driven by

challenges

7 - People are curious

8 - People want to be

heard

9 - People want to create their

own experiences

10 - People are dynamic and

complicated

Focus Areas

Five ares we’re looking

to improve…

1 - Results oriented

organization

2 - Enable / empower

everyone to make decisions

3 - Allow the culture to

define itself

4 - Better connecting and

sharing our insights with the

team as a whole

5 - Accounting for differences

between types of people

Lessons

Being

Learned

Eight things we’re learning

along the way…

1 - The people that we started

with might not be the people we

end up with.

2 - Culture is not something you

define, rather something that you

are.

3 - Management and Leadership are

two fundamentally different traits.

4 - Hiring slow and Firing fast

sounds nice, but is

exceptionally hard to do.

5 - It’s through your people

that you achieve success

6 - Do not underestimate the

power of face to face

meetings

7 - People really want to

believe in what you’re about

8 - If you let them, they will

share your burden

Tools of the Trade

It’s surreal to think you can run a

company today solely via chat / text

messages..

It’s true though…

Communication is key, more

importantly continuous

communication

Continuous Communication

Slack / Skype

Thought Sharing

Private P2 Instance

Task Management Jira

(Engineers)

Task Management Asana

(Non - Engineers)

Human Resource

BambooHR

Policies / Procedures

Confluence

Leading and managing people will be

the most challenging and fulfilling

endeavor you take on.

Thank You

Tony Perez

@perezbox