Business Rules for a CIO

Strategic knowledge management

 www.plugtree.com

Knowledge as a business asset

• How can I define my business processes in a Knowledge based system?

• How can I reuse this newly defined knowledge in all my business units?

• How can I keep up the with pace of business change?

Innovate and improve processes

Business processes are full of decisions. Using the correct automation in the right places can improve operational efficiency hundreds of times, reducing costs and freeing staff to help with other more value added tasks.

Reduce fraud by identifying more cases with precision, offering better protection to your customers.

Simulate the impact of a change of application behavior in a sandbox, trying different scenarios to enhance process performance and structure without fear of breaking anything.

Gain a competitive edge

Increase revenues by using an intelligent pricing engine that based on the user profiles, competitors offerings and seasonal data for example, can raise your company's profits. Offer a better user experience by suggesting more product or service options.

React faster to context changes: government regulations, taxes and laws are handled better by a BRMS. This is a must have tool for turbulent times.

Improve your software Time to MarketFaster Delivery of applications thanks to declarative programming.

Free your IT staff from development work and empower the end user to do their own software modifications. This will improve your other software products' headcount. Make your end-users happy and more productive by letting them author and modify rules.

Centralize and reuse your knowledgeUse only one point to centralize all your company knowledge. Changes are done in only one location, accelerating delivery time and ensuring compliance to regulations and norms.

Reuse your knowledge in new applications and speed up development and testing while assuring higher quality and end-user satisfaction.

BRMS technological solutions

Basic components:• Business rule engine• Business rule• BRMS• Inference• Temporal understanding• SOA• SaaS

I want one, but how do I start?

• Technological changeso Technology partner

• Methodological changes• Cultural / People changes

o How can I change a culture of procedural method of programming to a more agile one?

• Budget

Summary

• Adopting a Business Rules Engine is an strategic decision

• Can give a competitive advantage and reduce costs