• FunCreatingMemoriesWorthRepeating®forothers• Wholesome,familyorientedworkenvironment• EasyaccesstoGreatSmokyMountainNationalPark• FreeunlimitedadmissiontoDollywoodand

Dollywood’sSplashCountry• Complimentaryticketstogivetoothers• $2.50mealsatouremployeelounge• Useofouron-sitehealthcarecenter• Funcompanyeventsandparties• AmanagementteamwhoLeadsWithLove

Benefits & Perks

Dollywood Family Health Care CenterDollywoodhastakenexcitingstepstoaddressthehealthcare

needsofthepark’semployeesandtheirdependents.TheDollywoodFamilyMedicalCenterprovideslowcosthealthcaresuchasroutinefamilymedicalcare,x-rays,laboratoryservices,physicalsandwellnessprograms.Employeesareeligibleaftertheirfirst30daysofwork.

Park PerksOneofthebenefitsourWorkCamperslikebestisour“ParkPerks”program.

Thispassexchangeprogramallowsouremployeestovisitover75attractionsatheavilydiscountedorfreeadmission.Itisnotunusualforustohearourworkcampercouplessavedover$1500inaseasonusingthisbenefit.

Perksmyinclude,butarenotlimitedto:• AllHerschendFamilyEntertainmentProperties• DollyParton’sDixieStampede• LumberjackFeud• TitanicMuseum• Areaaquarium• Localdinnertheaters• Putt-puttgolf• Whitewaterrafting

Work Camper

Weather and Temperatures Theweatherhasadirectaffectonstaffingand

theworkenvironment.Employeesmaybe“calledoff”ofworkduetoinclementweatherand/orlowattendance.Employeesmaybeaskedtoworkextrashiftsifattendanceishigherthanprojection.Mostemployeesworkoutsideintheheatorcold.WhilemostWorkCampersareawareoftheheat,manyaresurprisedbythehighhumiditylevelandamountofworkperformedoutside.

AVERAGE AVERAGE AVERAGE HIGHTEMP LOWTEMP RAINFALLMarch 61 34 4.3”April 69 43 3.7”May 77 53 4.7”June 84 61 4.0”July 87 65 4.1”August 86 64 3.1”September 81 57 3.2”October 77 43 2.4”November 59 35 3.3”December 50 27 3.8”

Weather in Pigeon Forge

Contacting UsThankyouforyourinterestinemploymentwiththeDollywoodCompany.

Pleasefeelfreetocontactuswithanyemploymentquestions.e-mail:regrover@dollywood.comDollywoodHumanResources2700DollywoodParksBlvdPigeonForge,TN37863

Foracompletelistofemploymentopportunitiesvisitdollywoodjobs.comTheDollywoodCompanyisanEEO/AAemployer.

Where We Are Located Dollywoodislocated10milesfromtheGreat

SmokyMountainsNationalPark.Thenationalparkofferscamping,swimming,hiking,horsebackriding,bicyclingandmanyotheradventures.TheGreatSmokyMountainsNationalParkisthemostvisitednationalparkintheUnitedStates.

Campground Space Long-termcampgroundspacesarereserved

veryquicklyinthisarea.Pleasedonotdelayinmakingyourreservations.Pleaseaskaboutaccommodationssuchassizeofcamper,phoneandcableaccess,distancetoDollywood,andlocaltrolleyservice.Wewillbehappytoprovideyouwithalistof

campgroundsinourarea.Dollywooddoesnotsubsidizecampgroundfees.

guide

Dollywoodismorethanjustaworldclassthemepark.It’sthecompletegetawayforfamilieslookingtodisconnectfromtheworld’sdistractionsandreconnectwitheachotherwhilenestledinthebeautifulGreatSmokyMountains.Dollywood’spropertiesprovideampleopportunitytooverwritelife’sdailystresseswithnewfamilymemories.TheDollywoodCompanyconsistsofthe150-acreDollywood

themepark;the35-acreDollywood’sSplashCountry;Dollywood’sDreamMoreResort;andDollywood’sSmokyMountainCabins.AsuniqueasitsnamesakeandownerDollyParton,in2014DollywoodwasnamedatopthreethemeparkbyUSAToday.

TheDollywoodCompanyexpectsanextremelyhighlevelofcustomerserviceandalmostallpositionsrequireemployeesto:• workindirectcontactwithguests.• answerquestions.• communicatepoliciesandproceduresinafriendly,warmtone.• assistinsolvingGuestissues.• behelpfulinstressfulsituations.

Ride Operations – Helpusoperateourworld-classrollercoastersandattractions!Positionsinvolvebeingonyourfeetandrequiremobility.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.Food Service Operations –Jointhefoodteamthatisthethree-timeanddefendingwinnerofWorld’sBestThemeParkFood!Dollywoodfeaturesanumberoffoodlocations.Dutiesincludetherunningofcashregisters,generalfoodpreparationandpresentation,bussingtablesanddishwashinginfast-pacedindoorandoutdoorfoodlocations.

House & Grounds –Helpusmaintainanaestheticallypleasing,sanitaryenvironmentbysweepingandpickinguptrash,emptyingtrashcansandmaintaininganassignedrestroom.Thesepositionsinvolvebeingonyourfeetandrequiremobility.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.Retail Operations –Asaretailclerkinoneofourmanypoint-of-saleretaillocations,youhelpprovideourguestswithoutstandingservice.Worklocationsincludeavarietyofindoorandoutdoorsalesenvironments.Game Operations –Asagamehostyouwillworkinavarietyofoutdoorgaminglocations.Dutiesinclude:guestsalescontact,cashhandlingandprizedistribution.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.

Housekeeping Operations–Helpusmaintainanaestheticallypleasingenvironmentbycleaningandsupplingassignedareas.Areasofresponsibilitycouldbeattendantcarts,storagerooms,publicareasandguestrooms.Thesepositionsinvolvebeingonyourfeetandrequiremobility.

Costuming and Grooming Standards Allpositionsrequireemployeestoweara

costumethemedaroundthetimeperiodofthearea.Dollywoodprovidesthreechangesofcostumeforeachemployee.Employeesareresponsibleforprovidingallblackorallbrownshoeswithsockstomatch.Foodserviceemployeesarerequiredtowearfood-gradeslipresistantshoes.Tomaintaincostumingandgroomingstandards,

Dollywooddoesnotallowvisibletattoosandonlyallowslimitedbodypiercing.

SchedulingDollywoodmanagementstafftriesto

scheduleWorkCampercouplesonshiftsascloseaspossible.However,wecannotguaranteeyouwillbescheduledexactlythesamehours.WeaskWorkCamperstobeflexibleandunderstanding.Pleasebepreparedtoworkboth

weekenddaysandhaveyourscheduledtimeoffduringtheweek.Undernormalschedulecircumstances,

wetrytogiveWorkCampercouplesthesamedaysoffduringtheweek.ThemostsuccessfulWorkCampercoupleshavepickedtwospecificdaysoftheweekastheirdaysoffandwereconsistentinrequestingthesedaysoff.

Interview ProcessTheDollywoodCompanyconductsphoneinterviewsforWorkCampers.Weunderstandyouaremorethanlikely

notinourareaatthetimeyouaremakingyoursummerplans.Tobegintheprocess,pleasecompletetheonlineapplicationatdollywoodjobs.comandwewillcontactyouassoonaswecan.

DuringthemonthsofJanuary,February,MarchandearlyApril,wespenduptofourdaysaweekontheroadrecruiting.Pleasebepreparedtoplay“phonetag”withus.PleasebepatientandwewillmakecontactwithallWorkCamperswhoareinterested.

When Do I Begin Work?SomepositionsmaybeginasearlyasMarch,butmostpositionsbegininMay.Youwillbegivenanapproximate

startdatewhenyouarehired.Thisdatewillletusknowwhenyouareplanningtoarriveintheareaandwhentobeginschedulingyourtraining.Thisdateisnotadefinitedateanddoesnotmeanyouwillbeginworkingfull-timeatonce.

Orientation and Training Toprepareyouforwork,allnewemployeesgothroughNewHireOrientation.

Thisclasswillgiveyouinformationregardingthecompanyculture,policiesandproceduresandcustomerservice.Additionaltrainingisprovidedintheareasofcashhandling,cashregisteroperation,On-The-JobtrainingintheFoodsTeam,rideandsafetytrainingintheAttractionsTeamandGamesTeamTrainingintheAmusementTeam.

Job Descriptions

Dollywoodhasbeensuchawonderfulplacetocomeandworkcamp.ThebeautifulSmokyMountains,pairedwiththeexcitementofthethemepark,makesforanexperiencelikenoneother.

Bettye & Elton Keaton“ ”

Length of Shifts Theoperatingscheduledirectlyaffects

thelengthofshiftsandthenumberofdaysscheduled.Someteamsscheduleanaverageshiftof6-8hourswhileothersschedulemuchlongershifts,upto12-15hoursperday.

IdecidedtobecomeaworkcamperatayoungagesoIcouldexploremycareerandseethecountry.Icouldnothaveaskedforabetterfirstexperience!Dollywoodisamustforanyworkcamper’sbucketlist.“

”Work Camper

It’salotoffuntowatchtheguestshavefun!“ ”Diane & Dan Hoover

Allpositionsrequirephysicalworkofsomenature,aswellas,standingandwalkingforlongperiodsoftime.

Paige Coram